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Dale Bending
Information Security Specialist
Saint Paul, MN, United States
Details
Experience:
Remediation Oversight - Governance, Risk and Compliance (GRC)
Remediate identified risks through root cause analysis. Consult on a wide spectrum of existing and emerging identified risks and associated services and processes. Consult with information security management and technical staff regarding current and emerging risk to the environment, identifying risks appropriately and timely.
Assist in providing program management and oversight of the information security remediation process. Identify opportunities to enhance process. Monitor all phases of the information security remediation lifecycle to ensure progress according to plan, monitor status of ongoing remediation, ensure timely remediation or escalation.
Serve as a liaison to internal and external stakeholders and customers throughout the information security issue remediation lifecycle. Partner with technical partners to develop and implement remediation plans associated with identified risks. Provide input and suggestions to improve policy or the control environment to close any risk gaps identified.
2017 : Present
U.S. Bank
Information Security Specialist
Security patching, compliance and remediation. Release Management. Project Management. Manage life cycle activities and release of internal and external software applications. Primary responsibility for security of operating systems and vendor applications (Microsoft, Adobe, Chrome, Firefox, etc.). Evaluate risk management of vendor security bulletin releases and meet service level agreements outlined by governance, risk and compliance (eGRC). Work with global partners : India, Ireland, UK and Philippines.
2007 : 2017
UnitedHealth Group
IT Project Consultant - Release / Deployment Manager - Workstation Security and Compliance
Xcel Energy, Minneapolis, MN and Denver, CO : Local, regional and remote support of end users in service centers, general office and power plants throughout the upper Midwest. Workstation refresh project in MN and CO.
Dept of Commerce, US Patent and Trade Office, Alexandria, VA : Development and production data center relocation project.
2004 : 2007
IBM
End User Services
Xcel Energy, Minneapolis, MN : Tier III Support and special projects.
3M Company, Maplewood, MN : Emergency risk mitigation during workstation security crisis. Distribution and installation of antivirus updates, operating system security patches and service packs.
2003 : 2004
TEKsystems
Workstation & Server Technologies
Lead of Client Engineering team and provide high-level assistance to Level 2 workstation support group. Worked with business partners and remote sites regarding standard Microsoft Office applications, operating systems, upgrades, hardware, software distribution, cross-site coordination, resources and end user support.
2001 : 2003
The Hartford
LTIS – Lead, Client Engineering & Technologies
Remediate identified risks through root cause analysis. Consult on a wide spectrum of existing and emerging identified risks and associated services and processes. Consult with information security management and technical staff regarding current and emerging risk to the environment, identifying risks appropriately and timely.
Assist in providing program management and oversight of the information security remediation process. Identify opportunities to enhance process. Monitor all phases of the information security remediation lifecycle to ensure progress according to plan, monitor status of ongoing remediation, ensure timely remediation or escalation.
Serve as a liaison to internal and external stakeholders and customers throughout the information security issue remediation lifecycle. Partner with technical partners to develop and implement remediation plans associated with identified risks. Provide input and suggestions to improve policy or the control environment to close any risk gaps identified.
2017 : Present
U.S. Bank
Information Security Specialist
Security patching, compliance and remediation. Release Management. Project Management. Manage life cycle activities and release of internal and external software applications. Primary responsibility for security of operating systems and vendor applications (Microsoft, Adobe, Chrome, Firefox, etc.). Evaluate risk management of vendor security bulletin releases and meet service level agreements outlined by governance, risk and compliance (eGRC). Work with global partners : India, Ireland, UK and Philippines.
2007 : 2017
UnitedHealth Group
IT Project Consultant - Release / Deployment Manager - Workstation Security and Compliance
Xcel Energy, Minneapolis, MN and Denver, CO : Local, regional and remote support of end users in service centers, general office and power plants throughout the upper Midwest. Workstation refresh project in MN and CO.
Dept of Commerce, US Patent and Trade Office, Alexandria, VA : Development and production data center relocation project.
2004 : 2007
IBM
End User Services
Xcel Energy, Minneapolis, MN : Tier III Support and special projects.
3M Company, Maplewood, MN : Emergency risk mitigation during workstation security crisis. Distribution and installation of antivirus updates, operating system security patches and service packs.
2003 : 2004
TEKsystems
Workstation & Server Technologies
Lead of Client Engineering team and provide high-level assistance to Level 2 workstation support group. Worked with business partners and remote sites regarding standard Microsoft Office applications, operating systems, upgrades, hardware, software distribution, cross-site coordination, resources and end user support.
2001 : 2003
The Hartford
LTIS – Lead, Client Engineering & Technologies
Company:
U.S. Bank
About
I have been working in workstation and server technologies, and related infrastructure and support utilizing years of experience. Experienced in deployment and release management, IT project management, workstation security and compliance, software and workstation lifecycle / implementation. Accomplished by following proven methodologies, best practices, compliance and standards, and introduction of new technology.
I am a hard worker and effective problem-solver with strong goal orientation; motivated by opportunities to develop solutions for complex business problems through effective use of technology.
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