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David De la Rosa
Strategic Business Development Director - Airlines
Irving, TX, United States
Details
Experience:
Specialties : Airlines, Digital & Business transformation, Integration, IT Outsourcing,
Responsible for US Sales and new business for major Airlines, including sales process from pre-sales through to contract signing and the end-to-end management of IT Services. Extensive experience across Operations, Pre-Sales, Sales & Business Development, Client Relationship Management, Contract Negotiations, Engagement Models, Pricing and design of IT outsourcing solutions aimed to help organizations to maximize the value of their technology to achieve competitive gains, new business revenue, improve customer satisfaction, etc.
2016 : Present
Softtek
Strategic Business Development Director - Airlines
Leadership role responsible for designing and driving key IT Information Security strategy to significantly increase market share and revenues coming from the USA Market to strengthen and evolve our service offering.
Focused on the management of Information Security, governance, risk & compliance, audits, eGCR tools, identity management, access control, systems security, end-point security, Role is pivotal to forming the enterprise strategy required to respond to the evolving industry and regulatory requirements.
2014 :
Softtek
Information Security - Business Development Director
Business Development and Senior Business relationship manager of Softtek's services on the Financial and Insurance segment industry (Fortune 10 Company).
In charge of identifying new business/opportunities for Softtek's revenue increase. Account management of current Information Security and Application Maintenance and support engagements. Excel at customers relationship, communication, negotiation.
Develop and execute an account strategy plan to increase value offered to clients. Responsible for building, maintaining relationships at the executive level, growing business relationships through out wide variety of IT Service Engagements for Fortune 10 Company Portfolio. Accountable for laying out and execution of Contract Artifacts (Master Service Agreements, Statements of Works. Strong expertise on the Request for Proposal Process Cycle : RFP Analysis, Proposal Building, Presentation, Negotiation and Successful Closing towards landing to new IT Services contracts.
Follow up and ensure total client satisfaction through the life cycle of the relationship.
Focused on providing IT Services : Application development, maintenance and support, IT Infrastructure support, BI, QA, Information Security services : Policies definition, metrics gathering, risk assessments, SOX audits, data loss prevention, vulnerability management, incident response, etc.
Manages a team of project and program managers worldwide dispersed responsible for the execution and delivery of information technology solutions projects.
2009 : 2013
Softtek
Business Relationship Manager @ Fortune 10 Company
Project Leader and Process Auditor for Fortune 10 Conglomerate.
Implement effective customer satisfaction strategies by identifying business needs, proposing solutions and eliminating the root cause customer’s problems. Business Analyst and Shelton Ledger Administrator Communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliverables. Manage and follow up customer & end-user requirements.
SixSigma Green Belt Certified
2008 : 2008
Softtek
Project Lead @ Fortune 10 Conglomerate
Project leader and Technical Leader of Java Development teams managing web applications (Search Engine and Financial applications) of Fortune 10 conglomerate company.
In charge of the analysis, design, construction (back-end / front-end application components) and deployment of a large-scale Web Applications.
Leadership, Web applications monitoring, Design and Application development & Enhancements, Testing, System Implementation.
2004 : 2007
Softtek
Project Leader - Java Technical Lead @ Fortune 10 Conglomerate
Responsible for US Sales and new business for major Airlines, including sales process from pre-sales through to contract signing and the end-to-end management of IT Services. Extensive experience across Operations, Pre-Sales, Sales & Business Development, Client Relationship Management, Contract Negotiations, Engagement Models, Pricing and design of IT outsourcing solutions aimed to help organizations to maximize the value of their technology to achieve competitive gains, new business revenue, improve customer satisfaction, etc.
2016 : Present
Softtek
Strategic Business Development Director - Airlines
Leadership role responsible for designing and driving key IT Information Security strategy to significantly increase market share and revenues coming from the USA Market to strengthen and evolve our service offering.
Focused on the management of Information Security, governance, risk & compliance, audits, eGCR tools, identity management, access control, systems security, end-point security, Role is pivotal to forming the enterprise strategy required to respond to the evolving industry and regulatory requirements.
2014 :
Softtek
Information Security - Business Development Director
Business Development and Senior Business relationship manager of Softtek's services on the Financial and Insurance segment industry (Fortune 10 Company).
In charge of identifying new business/opportunities for Softtek's revenue increase. Account management of current Information Security and Application Maintenance and support engagements. Excel at customers relationship, communication, negotiation.
Develop and execute an account strategy plan to increase value offered to clients. Responsible for building, maintaining relationships at the executive level, growing business relationships through out wide variety of IT Service Engagements for Fortune 10 Company Portfolio. Accountable for laying out and execution of Contract Artifacts (Master Service Agreements, Statements of Works. Strong expertise on the Request for Proposal Process Cycle : RFP Analysis, Proposal Building, Presentation, Negotiation and Successful Closing towards landing to new IT Services contracts.
Follow up and ensure total client satisfaction through the life cycle of the relationship.
Focused on providing IT Services : Application development, maintenance and support, IT Infrastructure support, BI, QA, Information Security services : Policies definition, metrics gathering, risk assessments, SOX audits, data loss prevention, vulnerability management, incident response, etc.
Manages a team of project and program managers worldwide dispersed responsible for the execution and delivery of information technology solutions projects.
2009 : 2013
Softtek
Business Relationship Manager @ Fortune 10 Company
Project Leader and Process Auditor for Fortune 10 Conglomerate.
Implement effective customer satisfaction strategies by identifying business needs, proposing solutions and eliminating the root cause customer’s problems. Business Analyst and Shelton Ledger Administrator Communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliverables. Manage and follow up customer & end-user requirements.
SixSigma Green Belt Certified
2008 : 2008
Softtek
Project Lead @ Fortune 10 Conglomerate
Project leader and Technical Leader of Java Development teams managing web applications (Search Engine and Financial applications) of Fortune 10 conglomerate company.
In charge of the analysis, design, construction (back-end / front-end application components) and deployment of a large-scale Web Applications.
Leadership, Web applications monitoring, Design and Application development & Enhancements, Testing, System Implementation.
2004 : 2007
Softtek
Project Leader - Java Technical Lead @ Fortune 10 Conglomerate
Company:
Softtek
Spoken Language:
English, Spanish
About
Experienced Business Development Director with a demonstrated results of working in the information technology and services industry. Skilled in IT Strategy, Management, Project Portfolio Management, and Business Relationship Management. Strong IT Sales professional with a Master's degree focused in Management of Technology.
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