David Nelson
Details
Boise State University
Associate of Science - AS
Boise State University
Midland Memorial Hospital
Chief Information Security Officer / Director IT Shared Services
Identity and Access Management
Enterprise Mobility
Enterprise Print Services
IT Incident Response / Incident Command
ITIL Processes (Change, Configuration, Incident. Problem Mgmt. etc.)
Service Request Management
IT Technical Service Desk
Desktop, Field Services, and End-User Support
Workplace Management
Software Quality Assurance & Testing
2015 : 2023
St. Luke's Health System
Director, Integrated Health Technologies
Application Portfolio Management
Implement COBIT / ITIL Frameworks
2012 : 2015
St. Luke's Health System
Sr. Manager, ITSM
Developed and implemented QA processes/test automation
for EPIC Ambulatory & Inpatient EMR deployment
2011 : 2012
St. Luke's Health System
Information Technology Consultant
Directed and managed independent Sarbanes Oxley (404) testing for Fortune 50 corporation
Enterprise Risk Management - Led enterprise Information Technology risk assessment
Accountable for auditing corporate IT systems, platforms, and processes supporting corporate/division offices and retail stores across multiple states
Collaborated with IT Executives, and Board of Directors to fully understand corporate business objectives, and associated risks, and identify auditable units for consideration in the annual audit plan
Developed work programs, documented business processes, identified technology risks, and evaluated, and tested system controls. Provided recommendations on the design and operational effectiveness of system controls to senior leadership
Audited corporate systems/platforms and reported on Information Technology processes, controls, and service management capabilities and risks to C-Suite leadership
Directed and managed all audit projects in PwC (PricewaterhouseCoopers) for IT Audit staff
2005 : 2011
Supervalu Inc
Director, IT Internal Audit
Skills
Auditing, Business Analysis, Business Process, Business Process Improvement, CISA, Cross-functional Team Leadership, Disaster Recovery, Enterprise Risk Management, Governance, HIPAA, Information Security Management, Internal Audit, IT Audit, ITIL, ITIL v3 Foundations Certified, IT Management, IT Service Management, IT Strategy, Management, Process Improvement, Project Portfolio Management, Quality Assurance, Sarbanes-Oxley Act, SDLC, SharePoint, Software Documentation, Team Leadership, Vendor Management, ITIL v3 Foundations, Information Security, Enterprise Risk, Cross-functional Team, Project Portfolio
About
I'm a dynamic and transformative IT leader with demonstrated success working in multiple industries, leading initiatives for a nationally recognized, Top 15 Health Care System and a Fortune 50 Retail Corporation. I have extensive experience in IT and Internal Audit. I have a solid understanding of enterprise-level security, ITIL, audit, risk, and compliance requirements. In addition to my experience, I also have strong business and technical skills including IT Service Management, Process Modelling, Business Analysis, Auditing, Application / Infrastructure Support, and Vendor Management. I have a strong passion for creating vision and direction that deliver value to an organization, focused on customer success and outcomes, executing new directives while delivering flexible, innovative solutions.
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