David Walton
Details
Theology/Theological Studies
Talbot School of Theology
2015 : 2020
Bachelor of Arts - BA
Communication Studies
Biola University
2010 : 2014
► Partner with university stakeholders to establish technical strategies and implement secure solutions to meet business outcomes, including :
- University-wide multifactor authentication implementation
- Endpoint Detection & Response system acquisition and implementation
- Emergency notification and alarm system acquisition and implementation
► Perform annual security audits (e.g., GLBA safeguards assessment) and internal penetration testing and remediation in partnership with thirty-party testing agency
► Review and redline third-party vendor agreements and practices to ensure compliance with data protection standards and security compliance requirements
► Administer various enterprise systems, including Google Workspace for Education
► Planned and delivered organizational solutions to enhance data security, including a Cloud Access Security Broker solution, simulated phishing services, and enterprise password management
2021 : Present
Biola University
Information Security Analyst
► Managed the acquisition and implementation of several organization-wide services, including :
- Internal intranet and content management platform
- Mobile ID and contactless authentication/authorization
- University mobile app for students
► Maintained advanced, administrative knowledge and documentation of numerous enterprise systems and integrated third-party applications
► Developed enterprise process for review, acquisition, implementation, and service documentation for new technology services
► Established a new university-wide information security program in partnership with a small team, focusing on awareness, user education, phishing training, and incident remediation
2016 : 2021
Biola University
Information Security Specialist & IT Systems Analyst
► Coordinated the strategic recruitment of prospective honors students; reached record enrollment numbers every year, resulting in a 53% increase in applications and 20% increase in enrolled students (up to maximum capacity).
► Managed marketing constituency of 5000+ prospective students; created targeted PR and marketing campaigns, increasing click-through and conversion rates to 2x industry standard.
► Supervised team of admissions, recruitment, web, and PR interns; developed training materials and improved business processes; established new partnerships with Biola’s undergrad admissions and data management departments representing the vision and needs of Torrey.
► Arranged meetings with hundreds of prospective students and families; coordinated the admission, review, and interview process for all applicants; directed the week-long new student orientation for incoming freshmen.
2014 : 2016
Torrey Honors Institute
Recruitment, Admissions, and Data Management Coordinator
► Responsible for greeting clients at the Helpdesk, assessing needs, and providing solutions to technology-related issues; provided technical support via email, telephone and in-person.
► Provided Tier 1 and Tier 2 support for hardware, software, and information systems including Apple, Dell, and Microsoft products.
► Recognized by management team for providing excellent customer service to clients and for going above and beyond to find solutions to difficult issues.
► Trained new Helpdesk employees in technical procedures and customer service processes.
2012 : 2014
Biola University
IT Helpdesk Representative
Skills
Business Process Improvement, Business Systems Analysis, CIS Controls, Client Relations, Communication, Contract Negotiation, Cybersecurity Compliance, Digital Photography, Employee Training, Event Planning, GLBA, Google Apps Management (GAM), Google Workspace Administration, Governance, Graphic Design, Incident Investigation, Incident Management, Information Security, Information Security Awareness, Information Technology, Intercultural Communication, Interpersonal Communication, Marketing, NIST CSF, Payment Card Industry Data Security Standard (PCI DSS), PCI-DSS, Presentation Skills, Process Mapping, Program Development, Project Management, Public Speaking, Technical Documentation, Technical Support, Vendor Management
About
As an IT Systems Analyst, I help our clients maximize their use of business software and technology resources to meet their goals and objectives.
As an Information Security Analyst, I document and develop security programs, ensure compliance across the organization, assess and manage security incidents, and perform hands-on training with our community.
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