Deborah Duran

Comcast

Denver, CO, United States

Details

Experience: 2023 : Present

Comcast Cable

Comcast Cybersecurity, Data Analyst 4 - Quality Assurance and Policy Management

2000 : 2023

Comcast Cable

Engineer 2, Voice Network Management - Dial Plan Engineering

2019 : 2021

Comcast Cable

Analyst Vendor and Fraud Management

2012 : 2017

Comcast Cable

Quality Assurance Analyst

2005 : 2012

Comcast Cable

Technical Support Advanced Technician

Company: Comcast Cable

About

Experienced in Regulatory Complaints, Fraud, Quality Assurance and Telecommmunications Repair. Skilled in Network Operations, Internet Protocol Suite (TCP/IP), Customer Service, Voice over IP (VoIP), Session Initiation Protocol (SIP), PSTN & Call Routing. Strong customer experience professional. Experienced in Mortgage Banking - Origination, Processing and Servicing as well as Accounting - AP/AR, Sales and Use Tax preparation. MS Office skills including, Xcel, Power Point & Executive Reporting.