Deidre G., MBA
Details
Business
Belhaven University
Bachelor of Science (BS) Business Administration
Business Administration and Management, General
Belhaven University
Skills : Cybersecurity, Cloud, SaaS, Business Development
2022 : Present
Palo Alto Networks
Cybersecurity Cloud Specialist | Prisma Cloud - Federal
Vertical : SMB
Product : Tax strategy
Industry : Finance
• Deliver high-level support towards key tasks and company initiatives to increase logo awareness to generate and maintain business relationships.
• Facilitate timely communication and collaboration between leadership and customers to prevent a breakdown in communication ensuring business runs optimally.
• Maintain current accounts by providing weekly status updates, providing deliverables timely, communicating needs for account upkeep.
• Prospect, educate, qualify, and develop target accounts from lead-generation activities, such as outbound cold-calling, emailing, and direct mailers into targeted accounts.
•Generate qualified meetings.
•Engage with prospects via phone by making a minimum of 300 calls per week.
2021 : 2022
Angel Financial Services
Client Services | Account Executive
Vertical : Mid-market, Enterprise
Product : SAAS | Telemedicine platform
Industry : Healthcare
• Shared solutions while managing in/outbound interest.
• Created niche content for varied personas to increase interest and response through email campaigns and phone calls.
• Recognized and closed gaps in the sales process to continue the dialogue and prevent loss of interest.
• Ran sale demos of the platform for ease of use, adjusted the platform to specific needs, and showed how pain points were being solved.
2021 : 2021
Kiira Health
Account Executive
Vertical : SMB, Mid-market, Enterprise
Product : SAAS | Wellness benefits
Industry : Health & Wellness
• Streamlined processes in collaboration with department team members to better the workflow.
• Provided quality control to eliminate downtime and kickback.
• Made targeted product and service recommendations based on customer needs.
• Protected confidential client databases.
• Maintained customer base by facilitating market research to formulate brand strategies.
• Onboarded customers for customer success throughout the partnership to maintain integrity, customer happiness, relationships.
• Identified potential customers and evaluated market potential for lead generation.
• Connected with current customers to assess satisfaction, determine needs, and offer new services by upselling.
2019 : 2021
Peerfit
Account Manager | Consultant
Vertical : SMB, Mid-market, Enterprise
Product : Equipment
Industry : Food Service
• Designed and executed deal structures with a strategy to fit specific deals and, heavy negotiation to close deals.
• Established and maintained accounts through constant contact and vetted applicants for loan referrals.
• Sought out partners to maintain company leads.
• Vetted businesses to partner with for the company’s portfolio of products, and trained approved partners to use the referral portal.
• Trusted with very personal information including credit cards, social security numbers, and business history.
2019 : 2019
Used Vending
Account Manager | Partner Coordinator
Skills
Account Management, Cold Calling, Content Strategy, Customer Engagement, Customer Relationship Management (CRM), Customer Service, Customer Success, Google Suite, Government, HubSpot, Inside Sales, Insightly, Leadership, Microsoft Office, Negotiation, Post-Sales, Project Management, Relationship Development, Ring Central, Sales, Software as a Service (SaaS), Start-ups, Strategy, Trello, Zendesk, Zoom
About
Deidre is an authentic relationship builder through impact, active listening, connection, and empathy for customers' needs while facilitating real solutions.
Dynamic sales professional with over five years of high-performing experience qualifying leads, sustainability, improving operational efficiencies, closing deals, and managing accounts. If the end goal is about the customer, Deidre fosters the best results for their needs. Startup culture experience, unafraid of risks, constant student, and forever optimist.
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