Denā Towells
Details
Telecommunications Engineering
Pace University
2014
Business Administration and Management, General
Shorter College
AT&T
Lead Cybersecurity (GM)
Expert-level triage to fast track deployment of integrated Next-Gen Networking solutions that drive revenue growth, optimize processes via automation and improve the customer experience.
2020 : 2021
AT&T
Principal Product Development Engineer
Lead Product Owner for Virtual Edge Agile Release Trains – Seller Experience, Order Hand-off, Service Delivery, MACD and Service Assurance; led product delivery of FlexWare/SD-WAN products and features which resulted in 4x market growth and 224% YoY revenue growth.
Achieved 66% speed-to-market improvement for SD-WAN over the top (OTT) with FlexWare capability by partnering and collaborating across multiple vendors : Network Integrator (NI) - NCR, 3rd Party vendors – VeloCloud and Zscaler, to develop and test operational processes to support the global, hybrid management model.
2017 : 2020
AT&T
Senior-Tech Business Analyst
Led deployment of multi-release $57M Intelligent Edge network transformation roadmap via AGILE/Scaled Agile (SAFe) methods resulting in $5M+ cost avoidance, 50% improvement in speed to market, and 174% YoY revenue growth (Actual $29.2M).
2015 : 2017
AT&T
Professional-Tech Business Analyst
Led and deployed multi-release, workflow management tool $78M projects via Waterfall methodology, enabling 60% flow-through automation and optimized processes, with 50% cycle time reduction.
Led and delivered Additional Test Port Capacity funding request which increased the aggregate amount of available T3 test ports in Akron and Cleveland OH from 18 to 48, reducing blockages/delays by 40%, and increasing test port availability by 75%. Achieved FTE expense avoidance of $696,570 (6 FTE), and 5-day Cycle Time reduction, resulting in $1,173,712 increase in annual revenue.
2008 : 2015
AT&T
Sr. Consultant System Integrations
Skills
Agile Methodologies, Alteryx, Analytical Skills, Analytic Problem Solving, Business Analysis, Business Process Design, Business Process Improvement, Business Strategy, Change Management, Cisco Technologies, Collaborative Problem Solving, Consulting, Creative Problem Solving, Creativity Skills, Cross-functional Problem Solving, Cross-functional Team Leadership, Culture Change, Customer Experience, Customer Service, Diversity & Inclusion, Integration, Leadership, Management, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Network Design, Problem Solving, Process Engineering, Process Improvement, Program Management, Project Management, Public Speaking, Root Cause Problem Solving, Scaled Agile Framework, SD-WAN, Software Defined Networking, Software Development Life Cycle (SDLC), Strategic Communications, Strategic Partnerships, Strategic Planning, Strategy, Tableau, Team Building, Team Leadership, Technical Documentation, Telecommunications, Training, Troubleshooting, Vendor Management
About
Coming soon, stay tuned...
Profile Photo
