Derrick C.

Manager, IT Infrastructure

United States

Details

Experience: 2012 : Present

N/A

Manager, IT Infrastructure and Cybersecurity

Freelance Fine Art Photographer specializing in landscapes and on occasion portraits.

2012 :

Rockland Filmworks

Owner / Photographer

Provided desktop support to over 200 call center and claims users in a fast paced environment rife with frequent mergers and acquisitions requiring constant juggling and integrations of new applications and hardware.

Part of a larger team that supported over 3000 workstations nation wide.

Integrated customer service and claims processing systems into existing desktop infrastructure.

Ensured end point security adhering to SAS 70 and HIPAA compliance standards.

2006 : 2012

MultiPlan

Desktop Support Engineer

Assisted in the testing and implementation of a direct to consumer eCommerce platform in the furniture manufacturing industry.

2005 : 2006

Krueger International

Project Coordinator

Performed integration testing during a large claims processing platform migration. Specifically focusing on critical outward facing IVR and web applications.

2004 : 2005

Humana

Software QA Analyst

Company: N/A

About

Infrastructure Management - Support Management - Cloud Computing - Cyber Security - Process Improvement