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Derrick C.
Manager, IT Infrastructure
United States
Details
Experience:
2012 : Present
N/A
Manager, IT Infrastructure and Cybersecurity
Freelance Fine Art Photographer specializing in landscapes and on occasion portraits.
2012 :
Rockland Filmworks
Owner / Photographer
Provided desktop support to over 200 call center and claims users in a fast paced environment rife with frequent mergers and acquisitions requiring constant juggling and integrations of new applications and hardware.
Part of a larger team that supported over 3000 workstations nation wide.
Integrated customer service and claims processing systems into existing desktop infrastructure.
Ensured end point security adhering to SAS 70 and HIPAA compliance standards.
2006 : 2012
MultiPlan
Desktop Support Engineer
Assisted in the testing and implementation of a direct to consumer eCommerce platform in the furniture manufacturing industry.
2005 : 2006
Krueger International
Project Coordinator
Performed integration testing during a large claims processing platform migration. Specifically focusing on critical outward facing IVR and web applications.
2004 : 2005
Humana
Software QA Analyst
N/A
Manager, IT Infrastructure and Cybersecurity
Freelance Fine Art Photographer specializing in landscapes and on occasion portraits.
2012 :
Rockland Filmworks
Owner / Photographer
Provided desktop support to over 200 call center and claims users in a fast paced environment rife with frequent mergers and acquisitions requiring constant juggling and integrations of new applications and hardware.
Part of a larger team that supported over 3000 workstations nation wide.
Integrated customer service and claims processing systems into existing desktop infrastructure.
Ensured end point security adhering to SAS 70 and HIPAA compliance standards.
2006 : 2012
MultiPlan
Desktop Support Engineer
Assisted in the testing and implementation of a direct to consumer eCommerce platform in the furniture manufacturing industry.
2005 : 2006
Krueger International
Project Coordinator
Performed integration testing during a large claims processing platform migration. Specifically focusing on critical outward facing IVR and web applications.
2004 : 2005
Humana
Software QA Analyst
Company:
N/A
About
Infrastructure Management - Support Management - Cloud Computing - Cyber Security - Process Improvement