Derrick Mitchell
Details
MCDBA
MS Professional, Programming, A+
New Horizons TECH
1999 : 2002
ITIL
MCDBA
Information Services
MCC
This included - Creating roles to use the IDM process to grant access to users automatically. Grant & remove access to groups during GO Lives. Configure accounts for physician's HIM users also add AD groups to user accounts for Citrix-Cerner access. Grant access to users via CSR, Routing request to local IS for sites for local issues. Generate accounts and provision access for all new and resident staff. Reset passwords as needed, and all major IDM Meta tool
2012 : Present
CHS
Information Security Specialist
Building roles within applications from Active Directory / Active Directory migrations
This included - Creating roles to use the IDM process to grant access to users automatically. Grant & remove access to groups during GO Lives. Configure accounts for physician's HIM users also add AD groups to user accounts for Citrix-Cerner access. Grant access to users via CSR, Routing request to local IS for sites for local issues. Generate accounts and provision access for all new and resident staff. Reset passwords as needed, and all major IDM Meta tool
2012 : 2013
CHS
Information Security Specialist
Hard Dollar was founded in 1989 by construction industry veterans whose thought leadership was visionary in the estimating and job control market space. The company gained a loyal following in the construction industry and became one of the top recognized brands for project estimating.
Website : http : //www.harddollar.com
HQ : Phoenix, Arizona Area
Industry : Computer Software
2010 : 2012
Haddollar
IT/IS Professional
1999 : 2011
.
IT Support Analysis III
Skills
Access, Active Directory, Citrix, Help Desk Support, ITIL, Management, Microsoft Exchange, Microsoft SQL Server, Oracle, Software Documentation, Software Installation, SQL, System Deployment, TCP/IP, Technical Support, Unix, Visio, VMware, Windows, Windows Server
About
Healthcare IT
• Assessment and EMR training in Healthcare electronic medical applications and Authorized Access
• Information Securities and Identity managing of Employee Access to facility location and database areas
• Advanced support in Pathology Image security and records support of AP and CP lab areas
• EMR API Implementation/Planning and Application support, Admin support of locked accounts and resets
• Patient bedside tracking and Admin support of lost patients, locked accounts and resets
• Provisioning of accounts and maintenance of employee records
• AD Onboarding/Offboarding of resident employees and Access Management of accounts
• Major applications used: Cerner(CPA), McKesson, Sunquest , Tivoli, Allscripts (EHR)
Addition IT Experience
· Experienced Technical Support and Helpdesk Professional which has included Medical/Clinical Applications support.
· Experienced company site SEO and advanced meditech setups.
· Experienced in latest identity management and database provisioning processes
· Advanced knowledge in Active Directory account handling, creation and provisioning
· Experienced Information Security Analyst in both medical and industrial environments
· Has worked in 100% phone support as well as a mix of desktop and phone support roles
· CompTIA A+ and HDI Helpdesk Certified professional
· Familiarity with ITIL Support for advanced technical support issues
· Advanced knowledge of Active Directory and Exchange, including account creation, modification, and removal
· 6 years in Change Management helping companies with change initiatives, business projects and (business) schedules and planning. This also includes all systems and technology, job roles and organization structures
· 5 years NOC related environments in Exchanger/Windows/Linux and VM server management supporting virtualization to end users and vendors. SQL and MySQL database migration and backup plan management. IIS and web service administration of intranet
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