Donovan Bone

Senior CyberSecurity Specialist at Palo Alto Networks

Allen, TX, United States

Details

Experience: 2020 : Present

Palo Alto Networks

Senior CyberSecurity Specialist

2019 : 2020

Palo Alto Networks

Technical Support Engineer, CyberSecurity Specialist

Help with configuration issues, assist with troubleshooting of traffic, assist on all facets of the firewall.

2017 : 2019

Palo Alto Networks

Technical Support Engineer

2016 : 2017

Palo Alto Networks

Technical Support Engineer (contractor)

Provide support to end users with networked printers, hardware issues, software issues, and help with peripherals like scanners and hand scanners. I mainly support the Libraries, because of this I'm able to have a growing knowledge of Faronics and that includes Deep Freeze and Anit-Executable.

2015 : 2016

City of Garland

PC Support Technician

Company: Palo Alto Networks

Spoken Language: Portuguese, Spanish

About

Really love to work on different tasks each day. In IT you never know when the next computer, printer, laptop,...will break. I really enjoy learning how to solve these problems and then get to see the excitement that comes to the individual's faces as they once again have their equipment back. To further my knowledge I have obtained many certifications and am seeking more.

Specialties: Experience working on many platforms. Including but not limited to HP, Dell, Acer, Sony,...

I am A+, Network+, and CCNA certified.