Edward Dallas
Details
Computer and Information Systems
DeVry University
1998 : 2001
Installed, configured, and setup alarm rules in our SIEM for the enterprise
Used feature within Logrhythm called FIM to monitor configuration files and alert on write, modify, or delete. Also monitored ports for external drive insertion that alerted as well
Utilized Cisco Umbrella to manage DNS requests and block malicious sites
Achieved 99% success rate for Security Awareness training for PCI Compliance and continuing education for internal employees
Configured the cloud instance and deployed FireEye’s HX agent across the enterprise
FireEye Admin supporting ETP responding to potential spam and phishing campaigns
Monitored the Incident Queue and mitigating potential threats and risks
Monitored the security of critical systems (e.g., e-mail servers logs, database servers logs, point of sale logs, etc.) and changes to highly sensitive computer security controls to ensure appropriate system administrative actions, investigate and report on noted irregularities.
Researched new software developments in IT security in order to recommend, develop and implement new security controls, standards, procedures and operating doctrines across the enterprise.
Maintained access by providing information, resources, and technical support.
Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Performed internal vulnerability using Rapid 7 for remediation and patching processes
Performed external vulnerability scanning utilizing Qualys for PCI Compliance
Served as Lead for PCI Audit process
2015 : Present
Inspire Brands
Information Security Analyst
Imaged laptops with department software
Provided level 2 – 3 AV/Technical support throughout a large enterprise organization.
Maintained compliance with software licensing and inventory.
Performed desktop backup and recoveries.
Utilized SCCM to deploy operating system images.
Installed Direct Access as well as End Point Protection.
Provided support to resolve desktop hardware problems and connectivity issues while performing hardware troubleshooting and on occasion perform compatibility testing.
Troubleshot printers.
Ensured current virus protection software was installed and enabled on user Pc’s, disinfected PC’s of viruses and documented incidents.
Troubleshot Laptops for networking issues.
Assisted staff with the installation, configuration, and ongoing usability of Dell desktop computers, Laptops, peripheral equipment, and software.
Provided remote/phone support to users.
Created ghost images for laptops.
Trained new personnel for position.
Utilized knowledge of DHCP, DNS, IP and some knowledge of remote access and VPN to assist users
2012 : 2016
Inspire Brands
IT Engineer
Ran Scripts on Computers to install flash and acrobat
Installed Service Pack 3 on all machines
Troubleshot computers for problems arising from installs of Altiris
Removed obsolete files to free up room on hard drives
Used Citrix and LanDesk to remote in to offsite machines for manual installation of software
Used Command Center to troubleshoot desktop problems
2011 : 2012
Comforce Inc
Desktop Support Analyst
Developed software that searches, reads and ranks resumes from job site search engines. Utilizing Ext.js, html, lotuscript, javascript, and xml the application would find resumes and bring them back into the application as well as ranking them in order of the best candidate qualified for the position. It also scheduled appointments, forward resumes to hiring manager, and sent emails
Wrote all technical documentation for the application
Served as project manager for entire life cycle of the development process from design to development, testing and finally implementation
2007 : 2008
Asap Staffing Services
Senior Domino Web Applications Developer
Designed online auction for bidding on salvaged aircraft utilizing ASP.Net. This web application receives bids through the browser and sends confirmation emails.
Built dot Net development of Policy Issuing for aircraft insurance. Using ASP.Net and VB.Net developed a web application that receives information about applicant and aircraft through the browser and generates a quote by searching a SQL database for qualifying information. It then integrated with an AS400 and was able to issue policies by connecting to an AS400 Cobol program and produces a policy for the agent. During the first three years revenue has grown from 5 million to about 12 million by years end
Created stored procedures that integrated with AS400 Cobol programs to retrieve data and populate fields for auto generating a PDF form.
Lotus Notes Programmer as well as Domino Developer for the legacy Online Quote System. This web application was written in Domino utilizing Lotus script, Command Language, JavaScript, and html
Supported Network infrastructure and configured all hardware and software. I supported seven offices through VPN, Remote Desktop, and Active Directory. I supervised maintenance on all pc's, servers, managed switches, and telephone equipment.
Served as support technician for nationwide offices
Installed switches, servers and maintained pc's for all branch offices.
Served as point person for all vendor contact recommending hardware and software for purchases company wide
Participated in modifying different hardware and software environments in an effort to allow for communication
Evaluated several software applications for purchase. Examples include PC DUO, VMware, SharePoint, Change Gear, Intertel Phone Systems, Verizon wireless phones, Hats, and web sphere.
Sat on several committees including IT Planning Committee and Disaster Recovery Committee
2001 : 2007
Phoenix Aviation Managers
eBusiness Manager
Skills
Active Directory, Analytical Skills, Application Architecture, Application Security, Cisco Firewall Security, Cisco VPN, Compliance PCI, Cybersecurity Incident Response, Cyber Threat Intelligence (CTI), Databases, Disaster Recovery, DLP, DNS, Dynamic Host Configuration Protocol (DHCP), ETP, Hiring, Incident Management, Incident Response, IT Hardware Support, IT Security Operations, Leadership, Malware Analysis, Management, Network Administration, Networking, NIST, Problem Solving, Remediation, Remote Troubleshooting, Secure File Transfer Protocol (SFTP), security, Security Incident & Event Management, Security Incident Response, Security Information and Event Management (SIEM), Security Operations Center, Servers, Simple Mail Transfer Protocol (SMTP), System Administration, Team Building, Technology Security, Threat & Vulnerability Management, Training, Troubleshooting, Virtual Private Network (VPN), VPN, Vulnerability Assessment, Vulnerability Management, Vulnerability Scanning, Wireless Networking, Visio, Computer Hardware, Technical Support, Windows 7, Customer Service, Outlook, Microsoft Office, Help Desk Support, SDLC, Software Installation, VMware, Web Application, Application Lifecycle, Direct Access, SharePoint, Time Management, Inventory Management, Customer Satisfaction, Web Application Development, Application Lifecycle Management, Operating Systems, SQL, microsoft access
About
Experienced Information Security Analyst with a demonstrated history of working in the restaurants industry. Strong information technology professional skilled in SIEM configuration, deployment and maintenance, PCI DsSS standards, Point of Sale systems, Management, and Application Architecture.
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