Elliott Franklin
Details
Business Administration and Management
Angelo State University
1994 : 1998
Masters
IT Management
Western Governors University
2019 : 2020
Responsible for enterprise infrastructure vision and strategy working with multiple executive and senior level stakeholders in creating a clear, convincing technical strategy that aligns to business priorities and objectives.
Ensures compliance with SOC2, GDPR, ISO27001 and other quality benchmarks that may be relevant via security architecture and procedures and controls that ensure that information and data are secure and in compliance with the security and storage regulations of the business.
Develop, implement and monitor a strategic, comprehensive Information Security program to ensure appropriate levels of confidentiality, integrity, availability, safety, privacy and recovery of information assets owned, controlled and/or managed by the organization.
Maintain a governance program that ensures relevant Information Security controls are adequately maintained and reported on.
Provide security related technical and procedural guidance to Fortitude Re’s employees, advises on information protection requirements and strategies and reports security metrics to appropriate stakeholders
Development and oversight of IT policies, standards, and procedures to protect Company assets, comply with government and regulatory requirements, and ensure a well-controlled IT environment
Oversee contract negotiations with IT vendors, contractors, and service providers
Build and maintain strong and effective relationships with select executive and business leadership, project management, process improvement, strategy, and service delivery vendors to ensure service delivery standards are defined and appropriately governed.
2023 : Present
Fortitude Re
Vice President, Chief Information Security Officer
* Support the seed and early stage funding of Glilot Partners.
* Work with leadership and advise on growth potential for the fund.
* Assist with identifying partnerships for the portfolio.
* Provide expertise in cyber security market trends.
2020 :
Glilot Capital Partners
Board of Experts
AlphaSights is a professional services firm employing several hundred ambitious professionals in 9 offices around the world. Our clients are decision-makers at major corporations, investment funds, strategy consultancies and non-profits. Day by day, our clients rely on our teams to connect them to the knowledge they need.
2019 :
AlphaSights
Advisor
I lead cloud and SaaS application management, Office 365 infrastructure, AWS infrastructure, and security operation centers. I oversee corporate service desk, cloud and SaaS management, IT architecture, network management, identity and access management, and information security, privacy, and compliance teams.
I ensure 24x7 security monitoring for the IT infrastructure by detecting suspicious behavior, unauthorized system changes, and phishing alerts. I provide hands-on support in performing system standardization across seven brands for core systems, such as CRM, website leads, call center, and HRIS.
I supervise seven direct reports. I formulate and manage a budget of $5+ million.
Highlights of accomplishment in this role include :
• I was hand-picked by management to help the company throughout merger and acquisition process.
• I established the entire cloud infrastructure, IT systems and telephony from scratch to develop a standalone company.
• I reduced the frequency of security incidents and associated malware by implementing zero trust access management system.
• I led the implementation of new phishing training for all team members for improving employees’ capability to respond to phishing attacks.
• I saved significant money for the company on insurance premiums and renewals.
• I spearheaded the management and successful execution of full data center migration from on-premise to AWS.
• I directed Office 365 migration, including SharePoint and Teams.
• I saved $1-2k per month out of a $20k cloud bill by managing pre-buying situations of an automated cloud workload management system and reconfiguring their usage.
2021 : 2023
ServiceMaster
Director of IT Security & Infrastructure (CISO)
I was chosen by management team to lead the digital technology function, conceptualize cybersecurity program, and provide managed services to clients. I conducted and executed NIST CSF risk assessment to track key areas, develop new processes, and create standardized procedures with increased automation.
I played an integral role in deploying, securing, and managing Amazon AWS EC2, S3, and Lightsail virtual private servers. I grew talent pipeline by developing and executing a staffing and internship program.
Highlights of accomplishment in this role include :
• I contributed efforts towards building a business to sell and promote security services to the customers. I designed service offerings, set pricing structures, prepared proof of concepts, delivered pilot projects, and successfully acquired new customers. I am on track to generate $3 million in additional revenue for the company.
• I ensured the seamless integration of DevOps and vulnerability code scanning into project management pipeline, safeguarding each key stage of project planning.
• I ensured and augmented business continuity, security, and privacy controls prior to contract negotiations by designing and developing third-party vendor management review process.
2020 : 2021
OMNICOMMANDER
Chief Information Security Officer
Skills
Active Directory, Application Security, Audit and Risk Management, Business Continuity, Business Continuity and Disaster Recovery, Business Integration, Change Management, CISM, CISSP, Communication and Information Technology, Computer Forensics, Computer Security, Data Security, Disaster Recovery, Ethics and Compliance, Federated Authentication, Firewalls, HIPAA, Identity Management, IDS, Information Assurance, Information Security, Information Security Management, Information Technology, Intrusion Detection, IPS, ISO 27001, IT Audit, IT Management, Microsoft Exchange, Network Security, PCI DSS, Penetration Testing, Risk Management, Security, Security Architecture Design, Security Audits, Security Awareness, Security Awareness Training and Development, Security Policy, Strategy and Planning, System Administration, Team Building, Vendor Management, VPN, Vulnerability Assessment, Vulnerability Management, Communication and, Business Continuity and, Audit and Risk, Security Architecture
About
“Real transformation requires real honesty. If you want to move forward – get real with yourself.” Bryant McGill
Hello, my name is Elliott Franklin and I am a highly accomplished and solutions-oriented IT and cybersecurity leader with 15+ years of experience and demonstrated success in orchestrating and implementing robust information security programs to proactively ensure the confidentiality, integrity, and safety of organization's intellectual property and information technology assets. My expertise lies in managing a broad range of information security and risk oversight activities, including risk identification, control design and evaluation, and completion of risk and control self-assessments.
I am a transformational leader who is driven by challenges, undeterred by obstacles, and committed to furthering the standards of excellence. I am an engaging strategist with proven capabilities in leading a broad range of IT operations encompassing project and program management, service delivery operations, infrastructure development, technology updates, process improvement initiatives, and applications and systems deployment.
Specialties: Operational Performance Excellence, Strategic Planning & Implementation, Cyber Security, IT infrastructure, Team Building & Leadership, Information Security & Risk Oversight Activities, Project & Program Management
Key Qualifications:
• Extensive experience in creating and managing information security and risk management awareness training programs for all employees, contractors and approved system users.
• Possess excellent communication, presentation, problem-solving, and crisis management skills; able to work with business stakeholders and partners to understand the need, define features, and prioritize and manage scope.
• Possess strong proficiencies in developing, maintaining, and publishing up-to-date information security policies, standards, and guidelines.
• Capable of leveraging concepts, such as automation, infrastructure as a code, multiple inheritance, error-handling, and code reuse to ensure efficient and simple operation.
Want to know more about my experience, passion, areas of expertise, or the improvements I can make to your organization? Connect with me at elliott@elliottfranklin.com.
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