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Eric McElroy
Information Security Lead at Amarillo College
Amarillo, TX, United States
Details
Experience:
• All duties described in Texas Administrative Code 202.71, Responsibilities of Information Security Officer.
• Develop and maintain institution-wide security plan as required by Texas Government Code, 2054.133;
• Develop and maintain information security policies and procedures that address the institution’s information security risks;
• Work with business and technical resources to ensure that controls are utilized to address all applicable requirements and the institution’s security risks;
• Provide for training and direction of personnel with significant responsibilities for information security with respect to such responsibilities;
• Provide guidance and assistance to senior institution of higher education officials, information owners, information custodians, and end users concerning their responsibilities;
• Ensure that :
o Risk assessments are performed by the information-owners and supported by the information-custodians at least biennially for systems containing confidential data and periodically for systems containing institution of higher education sensitive or public data; and
o Security assessments are conducted biennially for systems containing confidential data and periodically for systems containing institution of higher education sensitive or public data;
• Verify that security requirements are identified and risk mitigation plans are developed and contractually agreed and obligated prior to the acquisition of new information systems and/or related services and applications;
• Verify that security requirements are identified and risk mitigation plans are developed and implemented prior to the deployment of internally-developed information systems and/or related applications or services;
• Report, at least annually, to the agency head the status and effectiveness of the security program and its controls;
• Inform any relevant parties in the event of noncompliance with the institution’s information security policies.
2020 : Present
Amarillo College
Information Security Lead
Assigned Location Responsibilities – Amarillo Copper Refinery
• Configure and install Cisco hardware
• Configure ESXi hosts and storage
• Monitoring system performance and maintain systems according to company-wide standards with VMWare
• Advanced troubleshooting, backups, and disaster recovery
• Ensuring security and efficiency of IT infrastructure
• Team with Network Engineers to maintain, upgrade and manage software, hardware and networks
• Manage Network servers and technology tools
• Set up accounts and workstations
Assigned Global Responsibilities – Primary Administrator
• Primary Admin for VMWare
• Primary Anti-Virus Liaison
2019 : 2020
ASARCO
IT Systems Administrator
Duties :
• Administer user accounts through Active Directory applications.
• Administer blocks of malicious email and hosts through Microsoft Exchange.
• Monitor internet traffic through Scrutinizer.
• Monitor Servers running on the network through VMware VSphere.
• Configure users to have access to Wi-Fi through the Cisco Wireless Lan Controller.
• Assist Process Engineers in writing and revising SQL Queries.
• Manage Kronos time clocks through Kronos Workforce Central.
• Remotely assist users through ConnectWise Control and RDPSoft Remote Desktop Commander.
• Maintain daily performance of computer systems.
• Resolve/troubleshoot technical problems with Local Area Networks (LAN).
• Install computer peripherals for users.
• Gain feedback from customers about computer usage.
• Create reports to determine malfunctions that continue to occur.
• Maintain cleanliness and organization of stock room.
• Locates and remove expired and/or defective merchandise from the plant.
• Use computerized inventory software (Snipe-IT) to record, track, and maintain all inventory related data.
• Process procurement requests through SAP and SRM.
• Maintain ServiceNow ticketing system, including creating new tickets, updating current tickets, and closing completed tickets.
• Write How-To procedures and train computer users.
• Manage tape backups through BackupExec
Projects :
• Inventory infrastructure entire Asarco ACR plant
• Assist with Fiber map for plant
• Kronos Installation and Configuration
• RDS Rollout
• Thin Client Replacement to accommodate RDS
• Regiscope Installation for Security
• Cisco Video Conference System Install
• Production Tracking problem resolution team
2017 : 2019
TEKsystems
IT Helpdesk
Duties :
• Write custom programs in a variety of computer languages, such as Visual Basic, C#, C++ and HTML.
• Incorporate programs with SQL to pull data from database.
• Initial set up and troubleshooting of network and program setup on support calls.
• Trouble shoot and offer technical support on all scales and scale programs.
• Build scales, scale housing, computer housings and wiring controllers.
Projects
• Modified bale tracking software to incorporate GPS locations on HTML page.
2017 : 2017
Rusty's Weigh Scales
Special Applications Programmer
Duties :
• Effectively prioritize projects and support tickets.
• Installed Dell switches, Mobotix IP cameras, Isonas door access controls, and Ruckus wireless systems.
• Used building diagrams and wireless surveys to plan installations.
• Consistently available for 24-hour customer support.
• Routinely did site visits and calls to ensure customer satisfaction.
• Successfully complied with all company's standards and policies to ensure seamless customer service.
• Managed 6 personnel in all aspects of their job including training and time keeping.
• Managed a project's material expenditure, to ensure budget compliance.
Projects :
• Successfully managed over 75 projects while maintaining 100% customer satisfaction.
2015 : 2016
Responsive Services International
Project Manager
• Develop and maintain institution-wide security plan as required by Texas Government Code, 2054.133;
• Develop and maintain information security policies and procedures that address the institution’s information security risks;
• Work with business and technical resources to ensure that controls are utilized to address all applicable requirements and the institution’s security risks;
• Provide for training and direction of personnel with significant responsibilities for information security with respect to such responsibilities;
• Provide guidance and assistance to senior institution of higher education officials, information owners, information custodians, and end users concerning their responsibilities;
• Ensure that :
o Risk assessments are performed by the information-owners and supported by the information-custodians at least biennially for systems containing confidential data and periodically for systems containing institution of higher education sensitive or public data; and
o Security assessments are conducted biennially for systems containing confidential data and periodically for systems containing institution of higher education sensitive or public data;
• Verify that security requirements are identified and risk mitigation plans are developed and contractually agreed and obligated prior to the acquisition of new information systems and/or related services and applications;
• Verify that security requirements are identified and risk mitigation plans are developed and implemented prior to the deployment of internally-developed information systems and/or related applications or services;
• Report, at least annually, to the agency head the status and effectiveness of the security program and its controls;
• Inform any relevant parties in the event of noncompliance with the institution’s information security policies.
2020 : Present
Amarillo College
Information Security Lead
Assigned Location Responsibilities – Amarillo Copper Refinery
• Configure and install Cisco hardware
• Configure ESXi hosts and storage
• Monitoring system performance and maintain systems according to company-wide standards with VMWare
• Advanced troubleshooting, backups, and disaster recovery
• Ensuring security and efficiency of IT infrastructure
• Team with Network Engineers to maintain, upgrade and manage software, hardware and networks
• Manage Network servers and technology tools
• Set up accounts and workstations
Assigned Global Responsibilities – Primary Administrator
• Primary Admin for VMWare
• Primary Anti-Virus Liaison
2019 : 2020
ASARCO
IT Systems Administrator
Duties :
• Administer user accounts through Active Directory applications.
• Administer blocks of malicious email and hosts through Microsoft Exchange.
• Monitor internet traffic through Scrutinizer.
• Monitor Servers running on the network through VMware VSphere.
• Configure users to have access to Wi-Fi through the Cisco Wireless Lan Controller.
• Assist Process Engineers in writing and revising SQL Queries.
• Manage Kronos time clocks through Kronos Workforce Central.
• Remotely assist users through ConnectWise Control and RDPSoft Remote Desktop Commander.
• Maintain daily performance of computer systems.
• Resolve/troubleshoot technical problems with Local Area Networks (LAN).
• Install computer peripherals for users.
• Gain feedback from customers about computer usage.
• Create reports to determine malfunctions that continue to occur.
• Maintain cleanliness and organization of stock room.
• Locates and remove expired and/or defective merchandise from the plant.
• Use computerized inventory software (Snipe-IT) to record, track, and maintain all inventory related data.
• Process procurement requests through SAP and SRM.
• Maintain ServiceNow ticketing system, including creating new tickets, updating current tickets, and closing completed tickets.
• Write How-To procedures and train computer users.
• Manage tape backups through BackupExec
Projects :
• Inventory infrastructure entire Asarco ACR plant
• Assist with Fiber map for plant
• Kronos Installation and Configuration
• RDS Rollout
• Thin Client Replacement to accommodate RDS
• Regiscope Installation for Security
• Cisco Video Conference System Install
• Production Tracking problem resolution team
2017 : 2019
TEKsystems
IT Helpdesk
Duties :
• Write custom programs in a variety of computer languages, such as Visual Basic, C#, C++ and HTML.
• Incorporate programs with SQL to pull data from database.
• Initial set up and troubleshooting of network and program setup on support calls.
• Trouble shoot and offer technical support on all scales and scale programs.
• Build scales, scale housing, computer housings and wiring controllers.
Projects
• Modified bale tracking software to incorporate GPS locations on HTML page.
2017 : 2017
Rusty's Weigh Scales
Special Applications Programmer
Duties :
• Effectively prioritize projects and support tickets.
• Installed Dell switches, Mobotix IP cameras, Isonas door access controls, and Ruckus wireless systems.
• Used building diagrams and wireless surveys to plan installations.
• Consistently available for 24-hour customer support.
• Routinely did site visits and calls to ensure customer satisfaction.
• Successfully complied with all company's standards and policies to ensure seamless customer service.
• Managed 6 personnel in all aspects of their job including training and time keeping.
• Managed a project's material expenditure, to ensure budget compliance.
Projects :
• Successfully managed over 75 projects while maintaining 100% customer satisfaction.
2015 : 2016
Responsive Services International
Project Manager
Company:
Amarillo College
About
Information Security Lead with a demonstrated history of working in the information technology and services industry. Skilled in planning and implementing programs that protect organizations from cyber threats, identifying, and mitigating current security threats, and predicting future attacks. Cybersecurity professional with a Associate of Science (A.S.) focused in Computer Science from South Plains College and striving for a Bachelor's Degree (B.S.) in Cybersecurity and Information Assurance from Western Governor's University.
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