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Erin Moran
Cybersecurity Analyst | CompTIA Security+ | Risk Management | Threat Analysis | Network Security
New York, NY, United States
Details
Education:
Cybersecurity Career Track
Springboard
2023 : 2023
Bachelor of Business Administration (B.B.A.)
Business Administration and Management, General
Farmingdale State College
2013 : 2016
Liberal Arts
Mount Saint Mary College
2012 : 2013
Massapequa High School
2008 : 2012
Cybersecurity Fellow
Springboard
2022 :
Springboard
2023 : 2023
Bachelor of Business Administration (B.B.A.)
Business Administration and Management, General
Farmingdale State College
2013 : 2016
Liberal Arts
Mount Saint Mary College
2012 : 2013
Massapequa High School
2008 : 2012
Cybersecurity Fellow
Springboard
2022 :
Experience:
-Practice system hardening techniques on Windows and Linux operating systems based on Center for Internet Security (CIS) benchmarks.
-Perform technical security audits and assessments to identify vulnerabilities, assess risks, and recommend methods of mitigation based on NIST Cyber Security and Risk Management Frameworks.
-Enumerate network users, hosts, and traffic using BurpSuite, Wireshark, Nessus, Nmap, Netcat and Zenmap. Use JTR Hashcat, and Metasploit Framework for attacking/exploiting.
-Practice attacking vulnerable systems with desktop virtualization using VirtualBox.
-Explore cloud security with cloud service providers AWS and Azure by designing and implementing access controls based on business needs.
-Design and implement methods of user authentication and authorization using identity and Access Management based on the Zero Trust model with OAuth and OpenID Connect.
-Create and secure user accounts and implement security policies, groups, and roles.
-Use Public Key Infrastructures (PKIs) to secure data through encryption.
-Perform firewall security reviews using pfSense.
-Prepare for CompTIA Security+ Certification.
2023 : Present
Springboard
Cybersecurity Analyst Fellow
-Managed a high volume of personal injury auto claims, ensuring prompt and accurate resolution of cases.
-Conducted thorough investigations, including interviewing witnesses, reviewing medical records, and gathering evidence to determine liability and compensability.
-Negotiated settlements with claimants, attorneys, and other parties to reach fair and equitable resolutions.
-Used Power BI to consolidate and analyze data from multiple sources
-Collaborated with legal teams using Power BI to share information and insights to increase productivity
-Generated weekly reports using Power BI to communicate case status and make recommendations
-Created interactive dashboards using Power BI to visualize complex data and identify trends
-Maintained detailed claims files and provided regular updates to claimants, insureds, and management on the status of cases.
-Collaborated with internal and external partners, including legal counsel, to resolve disputes and litigated cases.
-Adhered to established policies and procedures, as well as state and federal regulations, to ensure compliance and minimize risk.
-Utilized expert negotiation skills to resolve complex and high-value cases and achieve optimal outcomes for the company.
-Provided exceptional customer service to claimants, insureds, and other stakeholders, fostering positive relationships and building trust.
2020 : 2023
GEICO
Personal Injury - Litigation Claims Adjuster
- Develop and maintain relationships with corporate clients, including identifying new business
opportunities, negotiating contracts, and managing client accounts
-Work closely with the marketing team to create and implement effective sales strategies, such as email campaigns and social media promotions, to increase brand awareness and generate sales leads
-Collaborate with internal teams, such as production and logistics, to ensure that orders are processed and delivered in a timely and accurate manner, meeting or exceeding customer expectations
-Maintain accurate records of all client interactions, including orders, feedback, and preferences, using CRM tools
-Proactively identify areas for improvement in sales processes and workflows, and collaborate with cross-functional teams to implement changes to enhance the customer experience and increase sales performance
-Attend relevant industry events and conferences to network with potential clients and keep abreast of industry trends and best practices
-Provide exceptional customer service by promptly responding to client inquiries and resolving issues in a professional and efficient manner
-Stay up-to-date on the latest products and trends in the fruit bouquet industry to provide expert advice and recommendations to clients
-Meet or exceed monthly and quarterly sales targets, contributing to the overall growth and success of the company's corporate partnership program.
2018 : 2020
1-800-FLOWERS.COM, INC.
Corporate Partnership Sales
Platinum Party Planners Catering, Wantagh, NY
• Answered all customer queries regarding food ingredients, preparation procedures and garnishes
• Set up chairs and tables in banquet dining area
• Assisted in keeping dining area organized and clean
• Cleared and cleaned tables between meal times
• Conveyed guest complaints and questions to supervisors
• Took food orders and delivered them with courtesy and efficiency
2015 : 2018
Platinum Party Planners
Caterer/Server
• Implementing marketing and advertising campaigns by assembling and analyzing sales forecasts, preparing marketing and advertising strategies, plans and objectives, planning and organizing promotional presentations and updating calendars
• Tracking product line sales and costs by analyzing and entering sales, expense and new business data
• Keeping promotional materials ready by coordinating requirements with graphics department, placing orders and verifying receipts
• Supporting sales staff by providing sales data, market trends, forecasts, account analyses, new producing information and relaying customer service requests
2016 : 2018
Lynx-NY
Promotional Marketing Manager
-Perform technical security audits and assessments to identify vulnerabilities, assess risks, and recommend methods of mitigation based on NIST Cyber Security and Risk Management Frameworks.
-Enumerate network users, hosts, and traffic using BurpSuite, Wireshark, Nessus, Nmap, Netcat and Zenmap. Use JTR Hashcat, and Metasploit Framework for attacking/exploiting.
-Practice attacking vulnerable systems with desktop virtualization using VirtualBox.
-Explore cloud security with cloud service providers AWS and Azure by designing and implementing access controls based on business needs.
-Design and implement methods of user authentication and authorization using identity and Access Management based on the Zero Trust model with OAuth and OpenID Connect.
-Create and secure user accounts and implement security policies, groups, and roles.
-Use Public Key Infrastructures (PKIs) to secure data through encryption.
-Perform firewall security reviews using pfSense.
-Prepare for CompTIA Security+ Certification.
2023 : Present
Springboard
Cybersecurity Analyst Fellow
-Managed a high volume of personal injury auto claims, ensuring prompt and accurate resolution of cases.
-Conducted thorough investigations, including interviewing witnesses, reviewing medical records, and gathering evidence to determine liability and compensability.
-Negotiated settlements with claimants, attorneys, and other parties to reach fair and equitable resolutions.
-Used Power BI to consolidate and analyze data from multiple sources
-Collaborated with legal teams using Power BI to share information and insights to increase productivity
-Generated weekly reports using Power BI to communicate case status and make recommendations
-Created interactive dashboards using Power BI to visualize complex data and identify trends
-Maintained detailed claims files and provided regular updates to claimants, insureds, and management on the status of cases.
-Collaborated with internal and external partners, including legal counsel, to resolve disputes and litigated cases.
-Adhered to established policies and procedures, as well as state and federal regulations, to ensure compliance and minimize risk.
-Utilized expert negotiation skills to resolve complex and high-value cases and achieve optimal outcomes for the company.
-Provided exceptional customer service to claimants, insureds, and other stakeholders, fostering positive relationships and building trust.
2020 : 2023
GEICO
Personal Injury - Litigation Claims Adjuster
- Develop and maintain relationships with corporate clients, including identifying new business
opportunities, negotiating contracts, and managing client accounts
-Work closely with the marketing team to create and implement effective sales strategies, such as email campaigns and social media promotions, to increase brand awareness and generate sales leads
-Collaborate with internal teams, such as production and logistics, to ensure that orders are processed and delivered in a timely and accurate manner, meeting or exceeding customer expectations
-Maintain accurate records of all client interactions, including orders, feedback, and preferences, using CRM tools
-Proactively identify areas for improvement in sales processes and workflows, and collaborate with cross-functional teams to implement changes to enhance the customer experience and increase sales performance
-Attend relevant industry events and conferences to network with potential clients and keep abreast of industry trends and best practices
-Provide exceptional customer service by promptly responding to client inquiries and resolving issues in a professional and efficient manner
-Stay up-to-date on the latest products and trends in the fruit bouquet industry to provide expert advice and recommendations to clients
-Meet or exceed monthly and quarterly sales targets, contributing to the overall growth and success of the company's corporate partnership program.
2018 : 2020
1-800-FLOWERS.COM, INC.
Corporate Partnership Sales
Platinum Party Planners Catering, Wantagh, NY
• Answered all customer queries regarding food ingredients, preparation procedures and garnishes
• Set up chairs and tables in banquet dining area
• Assisted in keeping dining area organized and clean
• Cleared and cleaned tables between meal times
• Conveyed guest complaints and questions to supervisors
• Took food orders and delivered them with courtesy and efficiency
2015 : 2018
Platinum Party Planners
Caterer/Server
• Implementing marketing and advertising campaigns by assembling and analyzing sales forecasts, preparing marketing and advertising strategies, plans and objectives, planning and organizing promotional presentations and updating calendars
• Tracking product line sales and costs by analyzing and entering sales, expense and new business data
• Keeping promotional materials ready by coordinating requirements with graphics department, placing orders and verifying receipts
• Supporting sales staff by providing sales data, market trends, forecasts, account analyses, new producing information and relaying customer service requests
2016 : 2018
Lynx-NY
Promotional Marketing Manager
Company:
Springboard
Years of Experience:
13
Spoken Language:
English, Spanish
Skills
Analytical Skills, Cashiering, Catering, Communication, Customer Service, Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft Power BI, Microsoft PowerPoint, Microsoft Word, Negotiation, PowerPoint, Project Management, Public Speaking, Research, Social Media, Social Networking, Team Building, Teamwork, Telephone Skills, Time Management
Profile Photo
