Gitan Shah
Details
Founders Mindset
University of California, Berkeley
2019 : 2019
PGDM
Marketing
Symbiosis Institute of Business Management
2003 : 2004
BE
Industrial & Production
Karnataka University, Dharwad
1992 : 1996
Wipro Limited
Practice Director, Cybersecurity & Risk Services
Engaged through the account lifecycle from RFP, MSA execution, ODC certification and account governance
Developed and sold proactive solutions leveraging Mphasis tribes, Data, Cybersecurity, Infrastructure, cloud
Total account TCV closed in a year xx m USD with annualized revenue rate of x USD in 7 quarters
Maintained seamless client experience with a CSAT of 4+/5
2018 : 2022
Mphasis
Associate Vice President - Strategic accounts
Organizational focus was to create new offerings & IP, responsible to set up CoE
Established alliance with NICE-Actimize, setup sandbox Actimize Lab
Integrated compliance resources across org, created niche solution accelerators
Portfolio of annualized revenue of USD 6 m. CoE team won innovation award
2014 : 2018
Mphasis
Associate Vice President - Lead Governance Risk and Compliance CoE
Assigned responsibility to streamline Sales Program Office for strategic market unit with revenue of USD 45 m
Established account blueprinting process, improved internal communication with dashboard to CEO office, increased in sales traction through weekly reviews.
Increased margins and collections through focus interventions
Worked on large deals bid management team in insurance and health care domain
2012 : 2014
Mphasis
Associate Vice President - Strategic Business Group, Large deals
Mphasis was looking to revive its Product engineering portfolio
Established Mphasis brand in engineering services in US and won 3 new logos
Managed revenue portfolio of USD 8 m in manufacturing, consumer electronics, life sciences
Completed credible projects that were demonstrated at CES, Las Vegas, developed alliance with industry organizations
2011 : 2012
MphasiS
Client Partner
Skills
Account Management, Agile Methodologies, Business Alliances, Business Development, Business Intelligence, Business Planning, Business Process Improvement, Business Strategy, consulting, Contract Negotiation, CRM, Cross-functional Team Leadership, Customer Relationship Management (CRM), Data Governance, Data Strategies, Engineering, Global Business Development, Global Delivery, International Sales, Key Account Management, Leadership, Lead Generation, Management, Market Intelligence, Mentoring Of Staff, Networking, New Business Development, Operations Management, Organizational Development, Outsourcing, P&L Management, P&L Responsibility, Pre-sales, Product Development, Product Lifecycle Management, Product Management, Product Marketing, Program Management, Project Management, Sales, Sales Operations, Six Sigma, Solution Selling, Strategic Alliances, Strategy, Team Building, Team Management, Training, Vendor Management, Product Lifecycle, Organizational, Global Business, Cross-functional Team, Business Process
About
Gitan has broad experience across several verticals Banking, Aerospace and Manufacturing, helping clients transform and modernize their IT and engineering operations. He has deep appreciation of the complex sales-delivery process having successfully managed large complex deals and Sales Program Office for USD 45 million portfolio. His 23 years in the industry spans managing IT and product engineering services, he has also built and led Governance Risk and Compliance center of excellence.
Recently he has been instrumental in winning strategic account, growing it to double digit annualized revenue in 7 quarters. He has proven delivery track record with consistent customer satisfaction of 4+/5. Recognized by Mphasis, Ace awards winner for strategic account growth 2021 and runners for customer centricity 2020.
He is involved in organizational development by facilitating flag ship trainings and is a certified senior mentor.
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