Glenn Clark
Details
Cybersecurity Management
Drake University
2020 : 2022
Bachelor's of the Arts
Biology and History
Grinnell College
2006 : 2010
2022 : Present
Palmer Group
Information Security Analyst - Compliance
Promoted to oversee Slate (CRM) to achieve enrollment goals and provide expanded reporting and data analysis from system data for better organizational decision-making.
2021 : 2022
Drake University
Associate Director of CRM Systems at Drake University
Managed CRM and assisted with implementation and development of new strategies and the rollout of new features within the system. Project managed large scale changes to the use and function of the CRM, including new workflows, automations, and improvements that significantly increased usability and efficiency within the Office of Admission teams.
2019 : 2021
Drake University
Assistant Director of CRM Systems
The primary administrator of Graduate Programs for the Biomedical Sciences Department at Iowa State University, as well as the Interdepartmental Toxicology Program.
2018 : 2019
Iowa State University
Program Coordinator I
2018 : 2018
Iowa State University
Program Assistant II
Skills
Analytical Skills, Apple, Application Programming Interfaces (API), Artificial Intelligence (AI), Asset Management, Automation, Cherwell ITSM, Cloud Security, Communication, Community Outreach, Critical Thinking, Customer Relationship Management (CRM), Cybersecurity, Database Management System (DBMS), Editing, Escalations Management, Google Maps API, Incident Management, Information Security, Information Technology, Internet Protocol Suite (TCP/IP), JSON, Kali Linux, Linux, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, MITRE ATT&CK, Network Security, NIST CSF, OAuth, Problem Solving, Process Automation, Public Speaking, Python (Programming Language), Research, Salesforce.com, SEIM, Social Media, Splunk, SQL, SQLite, Teaching, Teamwork, Vendor Management, Wireshark, XML
About
Experienced professional in the information technology industry, with a demonstrated history of success in using analytical skills to solve complex problems. Systems thinker who has mastered several technological platforms and skills with an eye towards continuing to grow and learn and develop salient business and technology skills including programming and AI. Strong professional background with a Masters Degree focused on Business and Information Security from Drake University.
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