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Grant Seese
Lean Six Sigma Black Belt and IT Professional
Dublin, OH, United States
Details
Experience:
2020 : Present
Cardinal Health
Senior Engineer, Information Security & Risk
- Providing support through Lean Six Sigma efforts to Corporate back office/transactional spaces including
Enterprise IT Shared Services, PD IT, Med IT, Legal, among others
- Lead over 25 projects contributing to corporate deployment type I/II savings of over $20M while in role
- Assisted in the facilitation of six Site Discovery and LRTS assessments
- Facilitated multiple lean six sigma foundational trainings for supported deployments
2017 : 2019
Cardinal Health
Consultant Black Belt, Operational Excellence
- Led team of two responsible for demand forecast using trending analysis, making necessary adjustments for
staffing, skills and priorities to meet organizational goals
- Service Levels for Customer/Client exceeded 85% goal, Utilization improved by 30%, First call resolution
exceeded 90% goal
- Projected staffing requirements and making necessary recommendations to leadership – heavily depended on
for transitioning 30%+ of EITSC workforce to managed services in Manila
- Led an additional team of four responsible for data analytics, quality assurance scores, and client satisfaction
for 60+ EITSC analysts identifying improvement opportunities – resulted in an client satisfaction increase of 8%
- Facilitated quarterly calibration sessions with all team supervisors
- Nominated for RISE – an EIT and CSS P3/M1 Leadership Development Program, graduated in July 2016.
Enhanced leadership skills and tactics, networking capability, presentation skills. Received Strengths and 360
feedback. Team project focused on significant improvements to the SRT process.
2012 : 2017
Cardinal Health
Supervisor
Cardinal Health
Senior Engineer, Information Security & Risk
- Providing support through Lean Six Sigma efforts to Corporate back office/transactional spaces including
Enterprise IT Shared Services, PD IT, Med IT, Legal, among others
- Lead over 25 projects contributing to corporate deployment type I/II savings of over $20M while in role
- Assisted in the facilitation of six Site Discovery and LRTS assessments
- Facilitated multiple lean six sigma foundational trainings for supported deployments
2017 : 2019
Cardinal Health
Consultant Black Belt, Operational Excellence
- Led team of two responsible for demand forecast using trending analysis, making necessary adjustments for
staffing, skills and priorities to meet organizational goals
- Service Levels for Customer/Client exceeded 85% goal, Utilization improved by 30%, First call resolution
exceeded 90% goal
- Projected staffing requirements and making necessary recommendations to leadership – heavily depended on
for transitioning 30%+ of EITSC workforce to managed services in Manila
- Led an additional team of four responsible for data analytics, quality assurance scores, and client satisfaction
for 60+ EITSC analysts identifying improvement opportunities – resulted in an client satisfaction increase of 8%
- Facilitated quarterly calibration sessions with all team supervisors
- Nominated for RISE – an EIT and CSS P3/M1 Leadership Development Program, graduated in July 2016.
Enhanced leadership skills and tactics, networking capability, presentation skills. Received Strengths and 360
feedback. Team project focused on significant improvements to the SRT process.
2012 : 2017
Cardinal Health
Supervisor
Company:
Cardinal Health
About
Nearly 20 years experience in Information Technology field in a variety of roles as individual contributor and a leader. Most recently spent 2 years as a Lean Six Sigma Black Belt which has been the most fulfilling work of my professional career. I am passionate about process and quality improvement, and teaching/training, mentoring others on the benefits of Lean Six Sigma.
Profile Photo
