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Gregory A.
Information Security Analyst
Columbia, SC, United States
Details
Experience:
2021 : Present
Black & Veatch
Information Security Analyst
2019 : 2021
BlueCross BlueShield of South Carolina
IS Security Risk Analyst II
• Lead team member responsible for the system security patching of 700+ Windows enterprise servers using Ivanti/Shavlik Protect and maintained a monthly 96% SLA rating
• Developed strategy, planning, and deployment of all Microsoft Windows server security patch roll-outs in the U.S. and internationally for United Technology Aerospace Systems.
• Ran server compliance audits and reviews, produced reports on all audit findings, conduct systems security evaluations, and report audit findings/resolutions to compliance officer in the bi-weekly compliance meeting
• Diagnosed, researched, and resolved tier 3 level incident tickets reported by customers using BMC Remedy Action Request System
• Executed scans using Nessus Professional Vulnerability Scanner to detect information systems vulnerabilities. Implemented corrective actions on all found vulnerabilities to remain compliant
• Utilized CA Spectrum network fault management software to setup maintenance schedules for server groups, manage and respond to faults detected by the system and took corrective action to eliminate reported faults
• Conduct vulnerability and risk assessments of installed information systems to assure that security plans and policies established are adequate for protection of the environment
• Investigated network security events and server logs, identify issues that could impact system security, and took corrective action to rectify problems found
• Setup and maintain Microsoft SQL 2012 and 2008 databases for data collection and remote reporting
• Used VMWare vSphere to build and configure virtual servers. Ensured that the server was hardened and that all systems security policies were in place
• Installed/upgraded and configured Symantec Endpoint Protection and Symantec Critical System Protection server security software
• Provide expertise in the planning and implementation of scheduled disaster recovery exercises
• Supported Microsoft Windows Server versions 2008 - 2012 and Windows XP - 10 Pro
2009 : 2018
DXC Technology
System Administrator Professional
• Supported disk to disk disaster recovery units and offsite data protection vaults to 25 customer locations nationwide and in South America all while maintaining a 90% monthly SLA rating
• Monitored and maintained multiple operating system environments including Microsoft Windows (server and workstation OS), Linux (Red Hat and CentOS), UNIX, Novell, and MacOSes
• Remotely resolved software and hardware issues using various remote access tools utilizing the Linux command line
• Executed a full site disaster recovery restore using onsite and offsite disaster recovery units
• Provided solutions to Microsoft SQL 2000 and Microsoft Exchange brick level and store level backup/restore issues
• Consulted with customers looking to expand their company’s network and provided solutions based on their organizational needs
• Provided assistance to large corporations such as GE, Dow Lohnes, Produce Marketing Association (PMA) and the Salvation Army on the setup and installation of the onsite and offsite disaster recovery devices
• Collaborated with other IT professionals employed with the aforementioned companies to assist them in resolving disaster recovery issues, while helping them carry out planned disaster recovery scenarios
• Q/A Tester for the latest changes and software updates to the disaster recovery application
2008 : 2009
Unitrends
Systems Engineer (Linux)
• Administered technical support to over 1000 hospitals, and medical practices throughout the Southeast United States
• Provided clients with courteous and expert phone support for reported incident tickets to include timely solutions for small and large networks and escalated any issues to the IT Lead and or IT Supervisor as needed for Dell and IBM servers
• Followed standard operating procedures for configuring devices and or software on Windows servers
• Provided application and connectivity support for various devices
• Supplied solutions to a wide range of network related problems such as finding and resolving the cause of network congestion
• Administered Windows 2003 and 2000 servers along with various installed applications
• Possess administrative skills using AIX and Linux/UNIX
• Created, configured and administered users in Active Directory and Microsoft Exchange
• Configured firewalls and setup/configure VPN connections for remote sites and or single remote users
• Securely setup and configured wireless networks using Cisco Access Points
• Joined computers to the network domains and setup user home folders
2002 : 2008
Misys Healthcare Systems
Technical Support Analyst
Black & Veatch
Information Security Analyst
2019 : 2021
BlueCross BlueShield of South Carolina
IS Security Risk Analyst II
• Lead team member responsible for the system security patching of 700+ Windows enterprise servers using Ivanti/Shavlik Protect and maintained a monthly 96% SLA rating
• Developed strategy, planning, and deployment of all Microsoft Windows server security patch roll-outs in the U.S. and internationally for United Technology Aerospace Systems.
• Ran server compliance audits and reviews, produced reports on all audit findings, conduct systems security evaluations, and report audit findings/resolutions to compliance officer in the bi-weekly compliance meeting
• Diagnosed, researched, and resolved tier 3 level incident tickets reported by customers using BMC Remedy Action Request System
• Executed scans using Nessus Professional Vulnerability Scanner to detect information systems vulnerabilities. Implemented corrective actions on all found vulnerabilities to remain compliant
• Utilized CA Spectrum network fault management software to setup maintenance schedules for server groups, manage and respond to faults detected by the system and took corrective action to eliminate reported faults
• Conduct vulnerability and risk assessments of installed information systems to assure that security plans and policies established are adequate for protection of the environment
• Investigated network security events and server logs, identify issues that could impact system security, and took corrective action to rectify problems found
• Setup and maintain Microsoft SQL 2012 and 2008 databases for data collection and remote reporting
• Used VMWare vSphere to build and configure virtual servers. Ensured that the server was hardened and that all systems security policies were in place
• Installed/upgraded and configured Symantec Endpoint Protection and Symantec Critical System Protection server security software
• Provide expertise in the planning and implementation of scheduled disaster recovery exercises
• Supported Microsoft Windows Server versions 2008 - 2012 and Windows XP - 10 Pro
2009 : 2018
DXC Technology
System Administrator Professional
• Supported disk to disk disaster recovery units and offsite data protection vaults to 25 customer locations nationwide and in South America all while maintaining a 90% monthly SLA rating
• Monitored and maintained multiple operating system environments including Microsoft Windows (server and workstation OS), Linux (Red Hat and CentOS), UNIX, Novell, and MacOSes
• Remotely resolved software and hardware issues using various remote access tools utilizing the Linux command line
• Executed a full site disaster recovery restore using onsite and offsite disaster recovery units
• Provided solutions to Microsoft SQL 2000 and Microsoft Exchange brick level and store level backup/restore issues
• Consulted with customers looking to expand their company’s network and provided solutions based on their organizational needs
• Provided assistance to large corporations such as GE, Dow Lohnes, Produce Marketing Association (PMA) and the Salvation Army on the setup and installation of the onsite and offsite disaster recovery devices
• Collaborated with other IT professionals employed with the aforementioned companies to assist them in resolving disaster recovery issues, while helping them carry out planned disaster recovery scenarios
• Q/A Tester for the latest changes and software updates to the disaster recovery application
2008 : 2009
Unitrends
Systems Engineer (Linux)
• Administered technical support to over 1000 hospitals, and medical practices throughout the Southeast United States
• Provided clients with courteous and expert phone support for reported incident tickets to include timely solutions for small and large networks and escalated any issues to the IT Lead and or IT Supervisor as needed for Dell and IBM servers
• Followed standard operating procedures for configuring devices and or software on Windows servers
• Provided application and connectivity support for various devices
• Supplied solutions to a wide range of network related problems such as finding and resolving the cause of network congestion
• Administered Windows 2003 and 2000 servers along with various installed applications
• Possess administrative skills using AIX and Linux/UNIX
• Created, configured and administered users in Active Directory and Microsoft Exchange
• Configured firewalls and setup/configure VPN connections for remote sites and or single remote users
• Securely setup and configured wireless networks using Cisco Access Points
• Joined computers to the network domains and setup user home folders
2002 : 2008
Misys Healthcare Systems
Technical Support Analyst
Company:
Black & Veatch
About
Results-driven and solutions-focused, seasoned professional equipped with 10+ years of fast-track experience within strong technical capabilities with expertise in risk management, unauthorized access, viruses, and a wide range of vulnerabilities and threats. Detailed-oriented technologist offering strong background in network and server security in all Windows-based network environments, well-versed in direct and remote analysis along with a track record of investigating and troubleshooting system administrative issues, upgrading systems and infrastructures, and facilitating technical expansion for key companies. Dynamic and motivational professional offering technical and leadership abilities. Thrive in evolving, fast-paced environments all of which were gained through my work history and honorary service in the US Army.
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