Harmeet Oberoi
Details
Fiserv
Information Security Manager
Successfully implemented business strategies & solutions for key strategic initiative related to Digital Transformation, Data Virtualization, System integrations.
Led end to end implementation of business solution that seamlessly integrates property management, global distribution bookings and marketing-all on a single, easy-to-use platform designed exclusively for independent hotelier and hotel management companies thereby increased profitability by 20-25%.
Successfully implemented Core system integration with leading OTA ecosystem that enabled clients to increase property visibility across platform and increase bookings that boasts an uptime rating of 99%+ (properties’ listings simply perform better on online travel agent sites (OTAs).
Successfully managed P&L of 2-5 million to run the digital transformation strategic initiative within Engineering team.
Led collaboration with Business users and stakeholders at all levels to foster culture of enrich collaboration drive value efficiency.
Developed solutions to Identify and manage project risks, proactively implemented mitigation strategies to minimize their impact on project outcomes.
Implemented Security & Data Integration compliance best practices into different phases of SDLC (PCI-DSS, GDPR, Data governance, Penetration testing, Vulnerabilities testing, Authentication& Authorization, Version control, Security Audit review)
Implemented robust Quality control measures throughout project life cycle for continuous process improvement and best practices to enhance project delivery efficiency and effectiveness.
Set up change management process to triage, prioritize and implement ongoing change request, client feedback in collaboration with Business owners to efficiently manage clients' expectations without impacting new product development pipeline.
2015 : 2023
innRoad
Sr. Program/Project Manager
Directed Agile& Waterfall software development methodologies to design and develop digital solution for e-learning domain catering to State Department of Educations owned schools, charter schools & Colleges.
Successfully drove Digital Learning Products delivery from inception till completion for Pearson that hosted over 300,000 courses catered to the needs of State Department of Education owned K12 &Grades 9-12 schools, charter schools, college, and universities.
Through effective leadership and communication skills created Self organizing team structure that build close to 100+ features in a year.
Collaborated with Business users in developing and managing to ensure all features, requirements are well defined, ordered and estimated that enabled development team to met business expectation.
Executed Project work on time, on budget that boasts of close to 1.5 million registered users.
Developed comprehensive Project plans (including Project charter, Milestone timelines, Effort estimations, Risk management and Stakeholder communication plan) to track progress efficiently using project management best practices & framework.
Meticulously analyzed, monitored progress toward Key deliverable to detect undesirable variances and plan for risk responses to resolve impediments.
Implemented robust Quality control measures throughout project life cycle for continuous process improvement and best practices to enhance project delivery efficiency and effectiveness.
Led project delivery through cross-functional resources, including developers, engineers, architects, testers, business analysts, product owners, change managers, and business stakeholders to ensure alignment with architecture standards, security, compliance policies, and delivery standards.
2011 : 2015
Excelsoft Technologies
Project Manager
Led and managed end to end implementation of Retirement & Annuity System to administer retirement & annuity product and renewal premium process.
Drove Project deliveries to implement digital embedded solution thereby increasing customer retention rate by 10 -15% using Lean Six Sigma Methodology (D.M.A.I.C) practices tailored with SDLC framework.
Increased the reinstatement rate of existing business and assisted in defining proactive, preventive strategies to reduce opportunities for business leakages that retained 100k customers with total revenue of $4 million through project management best practices.
Carved out strategic plans to Identified stated and unstated needs of customers and business and set up project goal statements and scope through SIPOC analysis, Top-Down charts, FDC, Brainstorming sessions.
Implemented Analytic insights to facilitate Business with tactical decision making to finalize new services, solutions, and associated processes to meet emerging market needs and fuel profitable growth.
Laid down proactive, preventive strategies to reduce opportunities for business leakages by setting up Customer Retention cells across branch locations, created objection handling scripts based on Top 5 reasons for non-payment.
Prepared Weekly /Monthly Dashboards and high-level presentation for Management Review
Acquired, Developed and Managed cross functional teams including conducting performance evaluation and transitioning.
Created procurement statement of work procurement document and laid down selection criteria.
Established agreements to align vendors with business needs and expectations.
Conduct compliance audit with Vendors to ensure adherence of contract terms and service-level agreements and IRDA regulations.
Serve as a liaison and facilitator between business units to assist in addressing and resolving vendor concerns.
2007 : 2010
Max Life Insurance Company Limited
Project Manager
Financial Analyst Wealth Management Group
Worked as financial analyst with Asset and Wealth Management group of Leading Private bank and managed investment portfolio for Large Corporates clients.
Built investment strategies for affluent investors to meet their financial goals into various instruments consist of Mutual Funds, Market linked securities, Estate planning, Retirement planning ranging from $1 to $10 million portfolios.
Conducted research and analyze trends and information to provide Corporate clients guidance regarding their investment portfolios.
Processed Purchase and Redemption request with Asset management companies directly to efficiently manage return on investment.
Prepared portfolio returns reports (Dividend reinvestment, Capital Gain statements) and send across to the clients for better tracking.
Resolved client complaints with a high level of professionalism and competence through effective communication & Problem-solving skills.
Conducted regular review of customer base to ensure compliance with KYC policies and documentation.
Cultivated business partnerships to build lasting relationships with internal and external parties.
Executed Monthly Performance Governance meeting with Branch offices.
2005 : 2007
HDFC Bank
Financial Analyst Wealth Management Group
About
Project Management Professional with 17 years of rich & insightful experience in leading Software project deliveries to drive sustainable business outcomes into Insurance, Assets & Wealth Management, E-learning, E-Distribution & Data Analytics platform.
Exceptionally well-versed with project management framework (Hybrid,Agile,Waterfall), SDLC, PDLC to optimize project performance & enhance project deliveries.
Proven high performer with a track record of project management excellence, effectively partnering with Senior Leadership Team and proactively addressing business needs in a competitive market.
Subject Matter Expert in developing comprehensive project plans, Development RoadMap, Project Schedules & Budgeting.
Collaborative and Motivating leader with excellent communication skills in managing, supervising, and directing large, distributed & cross functional teams in dynamic fast-paced environment.
Strong track record of driving operational efficiency and fostering a culture of collaboration. My expertise in program governance, risk management, and stakeholder engagement has enabled me to successfully navigate through challenges and achieve measurable results while exceeding client’s expectation.
Led diverse initiatives spanning multiple teams, departments, and stakeholders. I am adept at overseeing the full lifecycle of programs, from conception to execution, ensuring alignment with strategic objectives, timelines, and budgetary constraints.
Strategical thinker & Strong Analytics capability to drive opportunities for continuous improvement & sustainable business outcome.
Transformation and change management leader, with vast experience driving complex projects from initiation through execution.
Self-motivated, energetic professional with a flexible and adaptable approach to work seeks hands-on experience within a company that embraces creativity & innovation.
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