Imani Moore
Details
Psychology
University of Illinois at Chicago
2012 : 2016
IT Career Lab
2022 : 2023
Tevora
Developing Cybersecurity Consultant
● Served as EPIC EMR (electronic medical record) application administrator
● Pulled patient info from multiple data sources to ensure complete patient record
● Leveraged EPIC modules for patient registration, scheduling, labs, pharmacists and billing
● Ensured compliance with HIPAA laws, rules and regulations for patient information
● Assisted with care plans by educating patients, family, etc., on care options and procedures
● Coordinated with physicians, RNs and other staff to ensure the highest standard of care
● Tested and provided feedback on usability of new smart EKG machines for department
● Performed nightly Quality Control (QC) testing for Smart glucometer and EKG machines
2022 : 2022
Fairview Southdale Hospital
Emergency Department Technician
● Adhered to privacy requirements while collecting documents and information
● Followed up on leads and coordinated showings, move ins and move out inspections
● Developed relationships with vendors, partners and residential service providers
● Maintained client records in customer relationship management (CRM) database
● Analyzed occupancy rates using RealPage data analytics and property management
● Conducted move out surveys and analyzed survey results for customer satisfaction
● Provided maintenance and contract negotiation support as well as budget planning
2022 : 2022
Dominium
Assistant Property Manager
● Provided incident response support for emergency calls for fire, EMS and HAZMAT
● Used SOAP (subjective, objective, assessment, plan) format in patient care reports (PCR)
● Attended monthly QC battalion meetings with EMS supervisor/medical director and
leveraged feedback from critical calls to ensure incidents were documented properly
● Performed Computer Aided Dispatch (CAD) troubleshooting and software updates
● Configured new fire hydrant reporting software and provided usage training to station
●Completed troubleshooting for commercial fire systems and programmed residential fire alarms
● Led community outreach events to provide fire safety and EMS user awareness training
● Participated in cardiovascular and chemical risks in firefighters over span of career study
● Maintained I.F.S.A.C Firefighter I/II, HAZMAT, Advanced EMT and CPR certifications
2019 : 2022
Atlanta Fire Rescue Department (GA)
Firefighter
● Gathered requirements regarding desired home features and neighborhoods of interest
● Performed market research analysis and followed pricing and marketing trends
● Calculated client debt to income and other ratios to determine home buying budget
● Worked with preferred lenders for buyer pre-approval and pre-qualification
● Performed competitive market analysis (CMA) and reviewed neighborhood statistics
● Identified properties through multiple listing service and presented options to clients
● Created social media marketing content for Facebook and Instagram
● Programmed garage door openers, NEST thermostats and other smart devices for clients
2019 : 2022
Virtual Properties Realty
Real Estate Agent
Skills
Advanced EMT, Basketball Coaching, Communication, Comparative Market Analysis, Crisis Management, Data Privacy, Electronic Medical Record (EMR), Emergency Medicine, EPIC, Fire Protection, Fire Service, Hazmat Operations, Incident Response, Interpersonal Skills, Laptops, Real Estate, Residential Real Estate, Service-Level Agreements (SLA), Service Levels, Team Management, Written Communication
About
Developing Cybersecurity Consultant with incident response and client support experience in the Healthcare, Education and Real Estate industries. Performs well in fast paced environments and ensures compliance with HIPAA, PCI and other privacy regulations. Earned a B.A. in Psychology and pursuing CompTIA Network+, ITIL, MDAA and CCNA Certifications.