Iskander Hmida
Details
Computer Science, Information Assurance / Cybersecurity Concentration(Part time)
Tennessee Technological University
2023 : 2025
Associate of Science - AS- Transfer Path(Part time)
Computer Science
Columbia State Community College
2019 : 2022
AMSURG
Information Security Analyst II
2021 : 2023
AMSURG
IT Analyst
2021 : 2021
AHEAD
Information Technology Analyst
2020 : 2021
AHEAD
Information Technology Technician
Worked as part of big team in support of one client (Boeing).
I was part of escalation team and I was responsible for troubleshooting tickets escalated by tier one team.
Worked on variety of software and hardware for the client and Dell.
Excellent research and documentation skills.
Excellent communication and interpersonal skills that awarded me KUDOS several times.
I was part of Dell beta development team and I tested beta software for bugs and issue.
Training new contractors and employees.
2019 : 2020
Dell Technologies
Boeing/Dell Desktop Support Analyst/Software Tester
Skills
Active Directory, Analytical Skills, Android, Assembly Language, Backup & Recovery Systems, Citrix, Computer Repair, Critical Thinking, Customer Service, Customer Support, Cybersecurity, Dameware, Desktop Deployment, Employee Training, Foreign Languages, Information Technology, Internet Explorer, Inventory Management, iOS, IT Hardware Support, Java, Linux, Microsoft Office, Microsoft Outlook, Mimecast, Networking, Network Security, Office 365, Printer Support, Problem Solving, Proofpoint, Quality Control, Remote Desktop, Security, SharePoint, Software Troubleshooting, Technical Support, Troubleshooting, URL Isolation , Virus Removal, Windows, Windows 7, Windows 10, Workstation imaging
About
Eager to learn, highly motivated team player, and good communicator. Currently working full time and attending school part time. Looking for opportunities to expand my knowledge, prove myself, grow and work with great people.
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