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J. Joshua Coogler, CISSP
CyberSecurity Analyst
United States
Details
Education:
Bachelor of Science Information Technology - Security
Western Governors University
2016 : 2017
Clayton State University
2000 : 2000
High School Diploma
Forest Park High School
1996 : 2000
Western Governors University
2016 : 2017
Clayton State University
2000 : 2000
High School Diploma
Forest Park High School
1996 : 2000
Experience:
2017 : Present
General Dynamics Information Technology
CyberSecurity
• Maintain network operation security stack, this involves maintaining WSA (web proxy), ASA (firewalls), and ACS (AAA) appliances.
o Firewall – maintain ACL list with documentation, validate NAT rules, setup high availability, and update IOS
o Web Proxy – Setup identities, access policies, exceptions, category filters, reporting, logging, and update IOS
o AAA – add devices for monitoring and setup logging
• In addition to the security stack, I maintain operations security on a daily basis through access management (port security) and monitoring (Solarwinds).
• Use Solarwinds NPM and Netflow for monitoring uptime, traffic flow, and reporting
• Created documentation for various systems including : outstation setups, and multicast network
• Projects I’ve worked on : WSA upgrade/setup, NTP audit/setup, device accountability and access audit, Multicast setup with RP
joseph.coogler@gdit.com
2014 : 2017
General Dynamics Information Technology
System and Network Administrator
I worked on solving customer tickets through the ticket resolution system Remedy.
This required documentation and timely, responsive, technical support and customer service. This position required the use and knowledge of Active Directory for imaging systems and verifying customer information. It also required knowledge of remote administration software such as Windows RDC and Dameware. In addition, a large portion of tickets involve networking such as port security, reserved IP, and using the Fluke tool to assess port availability.
Other software used : Windows 7 & XP, Microsoft Office, and Adobe Reader.
2010 : 2014
Digital Management, Inc.
Computer System Specialist
• A/P, A/R, payroll, collections, monthly taxes, and budget management.
• Ensure client satisfaction and improvement of customer retention through problem resolution.
• Examine sales/labor reports and make suggestions based on current market trends
• Inventory Management including ordering, tracking, and tagging.
• Ensure business is running smoothly by filling in where needed. For example : If no tech on Wednesday, Store Manager is Wednesday tech.
Skills used : Leadership, marketing, sales, and computer technician.
2009 : 2010
Computer Exchange
Store Manager
• Provide excellent vendor/customer support and analysis of hardware/software problems.
• Document repairs and solutions to and from a customer/vendor.
• Provide technical phone support/consultation on technical issues
• Provide assistance in virus removal and maintaining up to date on virus activity
• Staying up to date on software/hardware/market updates and implementation.
• Custom build pc’s to customer’s specifications.
• Perform upgrades and replacements.
• Experience with Microsoft Windows, Office, and most Adobe products.
• Some linux experience with different distros including Ubuntu, Debian, etc.
2006 : 2008
Computer Exchange
Computer System Technician
General Dynamics Information Technology
CyberSecurity
• Maintain network operation security stack, this involves maintaining WSA (web proxy), ASA (firewalls), and ACS (AAA) appliances.
o Firewall – maintain ACL list with documentation, validate NAT rules, setup high availability, and update IOS
o Web Proxy – Setup identities, access policies, exceptions, category filters, reporting, logging, and update IOS
o AAA – add devices for monitoring and setup logging
• In addition to the security stack, I maintain operations security on a daily basis through access management (port security) and monitoring (Solarwinds).
• Use Solarwinds NPM and Netflow for monitoring uptime, traffic flow, and reporting
• Created documentation for various systems including : outstation setups, and multicast network
• Projects I’ve worked on : WSA upgrade/setup, NTP audit/setup, device accountability and access audit, Multicast setup with RP
joseph.coogler@gdit.com
2014 : 2017
General Dynamics Information Technology
System and Network Administrator
I worked on solving customer tickets through the ticket resolution system Remedy.
This required documentation and timely, responsive, technical support and customer service. This position required the use and knowledge of Active Directory for imaging systems and verifying customer information. It also required knowledge of remote administration software such as Windows RDC and Dameware. In addition, a large portion of tickets involve networking such as port security, reserved IP, and using the Fluke tool to assess port availability.
Other software used : Windows 7 & XP, Microsoft Office, and Adobe Reader.
2010 : 2014
Digital Management, Inc.
Computer System Specialist
• A/P, A/R, payroll, collections, monthly taxes, and budget management.
• Ensure client satisfaction and improvement of customer retention through problem resolution.
• Examine sales/labor reports and make suggestions based on current market trends
• Inventory Management including ordering, tracking, and tagging.
• Ensure business is running smoothly by filling in where needed. For example : If no tech on Wednesday, Store Manager is Wednesday tech.
Skills used : Leadership, marketing, sales, and computer technician.
2009 : 2010
Computer Exchange
Store Manager
• Provide excellent vendor/customer support and analysis of hardware/software problems.
• Document repairs and solutions to and from a customer/vendor.
• Provide technical phone support/consultation on technical issues
• Provide assistance in virus removal and maintaining up to date on virus activity
• Staying up to date on software/hardware/market updates and implementation.
• Custom build pc’s to customer’s specifications.
• Perform upgrades and replacements.
• Experience with Microsoft Windows, Office, and most Adobe products.
• Some linux experience with different distros including Ubuntu, Debian, etc.
2006 : 2008
Computer Exchange
Computer System Technician
Company:
General Dynamics Information Technology
Years of Experience:
18
Spoken Language:
English
Skills
Active Directory, Cisco Systems Products, Cisco Technologies, CompTIA Security+, Computer Hardware, Computer Security, Customer Service, Domain Name System (DNS), Help Desk Support, Information Technology, Leadership, Linux, Network Administration, Networking, Network Security, Security, Servers, Software Documentation, Software Installation, Technical Support, Troubleshooting, VMware, Windows, Windows 7, Windows Server, Windows XP
About
CyberSecurity with a demonstrated history of working in the information technology and services industry for the Public sector. Currently focused on maintaining Security on network equipment to include; CISCO ASA FWs, Web Proxies, and Routers/Switches. Recently graduated from Western Governors University with a Bachelors of Science in I.T. focused on Security.
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