Jacob D.
Details
Organizational Leadership
US Army
2011 : 2011
Basic Leaders Course
Military and Strategic Leadership
US Army
2009 : 2009
High School Diploma
General Education
Wishkah Valley
1993 : 2004
America's Credit Union
Information Security Officer
•Oversees and supervises the management of worldwide secure and non-secure data, telecommunications, and video service networks
•Extremely proficient in following routing protocols; BGP, OSPF, IGRP; configuring tunnels; operating DHCP; security policies, rules, and configuring firewalls
•Designed, planned, and prepared network topology, network security, and Active directory training for 22 subordinates
•Coordinated industry level training, resulting in 15 subordinates achieving their CompTIA Security Plus certification
•Authorized all shipments and oversaw tracking of all transported supplies, achieving record of zero losses per quarter in five consecutive periods
•Consistently managed 136 user accounts and equipment by using Active Directory, updating, base lining, and imaging software and equipment
•Accountable for $2 million worth of networking and communication equipment; with zero loss
•Tracks Information Assurance training for 136 employees and ensures that all personnel are in compliance.
•Met 100% of company goals as a Career Counselor and advised employees on proper career goals, additionally kept record of individuals within the company to ensure good quality and control of retainable employees
2012 : 2015
U.S. Army Network Enterprise Technology Command
Sr. Network Operations Officer
•Supervised and performed complex and multifaceted network operations functions
•Supervised the installation, operation, deployment, provisioning, and maintenance of electronic IP based equipment and communications security devices
•Disseminated network orders, compiled and submitted operational statistics reports and processed requests for logistic support; Interpreted, disseminated and implemented network changes/reconfigurations affecting network architecture operations.
•Performed network operation tasks for planning, reconfiguration and employment of communication equipment.
•Ensured contingency operations plans and network routing subsystems are correctly maintained in network management databases to reflect current operational scenarios.
•Troubleshot complex system faults, supervised or corrected failures to meet system availability and reliability standards.
•Always placed in the most challenging and demanding positions
•Encouraged Subordinates to advance their education by enrolling in college and self-development courses
•Selected for job proficiency to certify 30 communication teams in preparation for a deployment to supply internet and telecommunications on a worldwide scale
• Calm professional leadership, technical excellence, and generates a positive work environment
•Accounted for $3 million worth of networking and communication equipment; with zero loss
•While Deployed to a hostile environment met 100% of company goals as a Career Counselor and advised employees on proper career goals, additionally kept record of individuals within the company to ensure good quality and control of retainable employees
•Stressed work place safety and conducted proper risk analysis, which resulted in zero injuries or accidents during the position tenure
2009 : 2012
US Army
Network Operations Manager
• Consistently managed 500 user accounts and equipment by using Active Directory, updating, base lining, and imaging software and equipment
• Responded to trouble tickets for users, using Remedy software, troubleshot network connectivity and telecommunications lines
• Installed network connections and telecommunication lines, using static IP’s and DHCP configured network for new and existing users access
• Coordinated and scheduled with outside companies for higher level troubleshooting, services, and installation
• Planned and organized logistic transportation of required communications equipment in order to fulfill support on worldwide operations
• Set up and scheduled video teleconferences for staff held around the globe
• Communicated operational requirements to senior management, consistently meeting deadlines
• Spearheaded implementation of new operation management technologies, reducing budgets by 24% over the three year tenure
2006 : 2009
US Army
Information Management Officer
Skills
Account Management, Active Directory, Business Continuity Planning, Cloud Security, CompTIA Security , Computer Science, Cybersecurity, Data-driven Decision Making, Data Privacy Risk Management, Disaster Recovery, DoD, Ethical Hacking, Government, Incident Response, Information Assurance, Information Risk, Information Technology, IT Audit, Leadership, Leadership Development, Microsoft Office, Military Experience, Military Operations, National Security, Network Design, Networking, Network Security, NIST, Operational Planning, Operations Management, Oral Communication, Organizational Leadership, Penetration Testing, Program Management, Project Management, Security, Security Audits, Security Awareness, Security Clearance, Security Management, Security Operations, Security Risk, Team Management, Technical Leadership, Telecommunications, Threat Analysis, Training, Troubleshooting, Vulnerability Assessment, Vulnerability Management
About
With over 18 years of work experience in network operations and information security, I am a passionate and dedicated professional who strives to safeguard the data and communications of America's Credit Union and its members. With multiple security certifications and a strong background in network administration, routing protocols, firewalls, and security policies. I am motivated by operational goals and the services that enhance the lives of our communities. I value teamwork, innovation, and integrity, and I seek to contribute to the organization's culture of excellence, trust, and collaboration.
As an Information Security Officer since 2015, I am responsible for overseeing and implementing the security strategy, policies, and procedures for the organization's Information Security Program. I work closely with the IT team, management, external partners, as well as chair the Information Security Committee to ensure compliance with industry standards/regulations, identify and mitigate risks, and respond to incidents and threats. Responsible for providing training and guidance to staff and members on best practices and awareness of cybersecurity issues.
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