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Jacob H.
Senior Cybersecurity Management Professional and Veteran
Billings, MT, United States
Details
Experience:
2021 : Present
Billings Clinic
Chief Information Security Officer
Interfaced with company organizational areas, end users/customers including external vendors to identify and mitigate risks, develop and manage budgets, create and maintain schedules that ensure technical results and program performance
Supported unified operations and coordinated training and logistical support for nationally dispersed teams; Managed an operational budget and equipment valued over $30M
Established policies to meet HIPAA, PCI, and NIST compliance and business continuity of operations requirements; Developed and maintained cybersecurity plans and strategy to align with organizational initiatives
Developed, published, and maintained long-range plans, schedules, progress updates, and budgets for programs
Orchestrated innovative communication solutions to create a responsive, customer-driven organization resulting in a 70% reduction in response time to incidents
Evaluated specific enterprise architecture frameworks, and proposed processes or methodologies for the use of enterprise architecture products in strategic and budget planning and acquisition/investment management
Developed comprehensive annual budget to accomplish IT and corporate goals. Maintained relationships with vendors and contractors
Maintained oversight of IT infrastructure and technical teams for over 60 locations across the United States
2016 : 2018
Little River Healthcare
Chief Information Security Officer
Performed supervisory role for 4-5 teams of field service technicians across the Pacific Northwest region (Alaska, California, Oregon, and Washington) to ensure successful technical and project completion rate
Expertly employed methodologies to maximize efficiency of operational budget and equipment valued in excess of $50M
Reviewed deliverables to ensure quality and adherence to internal standards and requirements for globally dispersed teams
Cultivated new and existing vendor relationships, working with vendors and teams to reach positive outcomes on projects with sufficient resources
Directed and supervised development and implementation of procedures to ensure smooth operations of systems
Managed the availability, capacity, and compliance of resources within the company to keep stakeholders abreast of any inefficiencies or issues
2015 : 2016
Crowley
Senior System Engineer
Planned and executed team projects and advised stakeholders on technical capabilities; maintained and managed equipment valued in excess of $5M. Developed comprehensive enterprise IT metrics, reporting, and benchmarking practice to improve overall IT service delivery, and operational performance. Implemented internal profit and loss controls and budget forecasting models. Administered all aspects of service and asset procurement. Spearheaded the development of multi-site technology integration solutions within the organization. Directed and managed enterprise architecture and maintenance of technical infrastructure roadmaps, reference architecture models and the standards compliance process; establishing and ensuring technical infrastructure compliance with architecture standards, processes, principles, and methodologies. Executed and authored policies and procedures for security, systems, and business objectives. Spearheaded the creation of company disaster recovery and business continuity planning and testing
2010 : 2015
Hill Country Outdoor Power
Data Center Manager
Managed IT infrastructure for the law firm across multiple geographic counties; provided customer support for service desk tickets. Developed infrastructure plans to maintain and improve upon data security and availability. Conducted changes to infrastructure design and configurations for the organization. Enforced policies and standard operating procedures for network and systems infrastructure. Planned and managed projects including a long-range wireless WAN project that provided redundant connectivity between counties.
2008 : 2010
Metropolitan Public Defender
Network Administrator
Billings Clinic
Chief Information Security Officer
Interfaced with company organizational areas, end users/customers including external vendors to identify and mitigate risks, develop and manage budgets, create and maintain schedules that ensure technical results and program performance
Supported unified operations and coordinated training and logistical support for nationally dispersed teams; Managed an operational budget and equipment valued over $30M
Established policies to meet HIPAA, PCI, and NIST compliance and business continuity of operations requirements; Developed and maintained cybersecurity plans and strategy to align with organizational initiatives
Developed, published, and maintained long-range plans, schedules, progress updates, and budgets for programs
Orchestrated innovative communication solutions to create a responsive, customer-driven organization resulting in a 70% reduction in response time to incidents
Evaluated specific enterprise architecture frameworks, and proposed processes or methodologies for the use of enterprise architecture products in strategic and budget planning and acquisition/investment management
Developed comprehensive annual budget to accomplish IT and corporate goals. Maintained relationships with vendors and contractors
Maintained oversight of IT infrastructure and technical teams for over 60 locations across the United States
2016 : 2018
Little River Healthcare
Chief Information Security Officer
Performed supervisory role for 4-5 teams of field service technicians across the Pacific Northwest region (Alaska, California, Oregon, and Washington) to ensure successful technical and project completion rate
Expertly employed methodologies to maximize efficiency of operational budget and equipment valued in excess of $50M
Reviewed deliverables to ensure quality and adherence to internal standards and requirements for globally dispersed teams
Cultivated new and existing vendor relationships, working with vendors and teams to reach positive outcomes on projects with sufficient resources
Directed and supervised development and implementation of procedures to ensure smooth operations of systems
Managed the availability, capacity, and compliance of resources within the company to keep stakeholders abreast of any inefficiencies or issues
2015 : 2016
Crowley
Senior System Engineer
Planned and executed team projects and advised stakeholders on technical capabilities; maintained and managed equipment valued in excess of $5M. Developed comprehensive enterprise IT metrics, reporting, and benchmarking practice to improve overall IT service delivery, and operational performance. Implemented internal profit and loss controls and budget forecasting models. Administered all aspects of service and asset procurement. Spearheaded the development of multi-site technology integration solutions within the organization. Directed and managed enterprise architecture and maintenance of technical infrastructure roadmaps, reference architecture models and the standards compliance process; establishing and ensuring technical infrastructure compliance with architecture standards, processes, principles, and methodologies. Executed and authored policies and procedures for security, systems, and business objectives. Spearheaded the creation of company disaster recovery and business continuity planning and testing
2010 : 2015
Hill Country Outdoor Power
Data Center Manager
Managed IT infrastructure for the law firm across multiple geographic counties; provided customer support for service desk tickets. Developed infrastructure plans to maintain and improve upon data security and availability. Conducted changes to infrastructure design and configurations for the organization. Enforced policies and standard operating procedures for network and systems infrastructure. Planned and managed projects including a long-range wireless WAN project that provided redundant connectivity between counties.
2008 : 2010
Metropolitan Public Defender
Network Administrator
Company:
Billings Clinic
About
Senior Cybersecurity Management Professional and Army Veteran with over 20 years of directing personnel, adhering to and enforcing standards and regulations, and balancing multiple projects. Leveraging a proven ability to be a corporate steward interacting and collaborating with multiple levels of management and diverse cultural audiences. Possesses extensive knowledge of strategic planning, decision making, project management, operations management, organizational compliance and governance, and continuous process improvement. Demonstrates strong organizational and interpersonal communication skills. Proven ability to function in fast-paced environments, exceptional relationship builder with keen skills, high level of initiative, attention to detail and commitment to excellence and growth. Adept at quickly mastering new concepts and has a desire to master his obligations and surroundings. Career supported by a Master of Science in Information Assurance, as well as multiple information technology certifications.
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