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Jake Brocato
Information Security Analyst at CoSolutions, Inc.
Metairie Terrace, LA, United States
Details
Education:
Associate's degree
Applied Science (Computer Networking)
Delgado Community College
2006 : 2009
Archbishop Rummel High school
1997 : 2001
Applied Science (Computer Networking)
Delgado Community College
2006 : 2009
Archbishop Rummel High school
1997 : 2001
Experience:
-Supporting McAfee software on windows and non-windows system.
-Deploy McAfee software to systems.
-Reporting systems that are non-compliant with McAfee software.
-Troubleshoot McAfee product deployment issues.
-Troubleshoot McAfee software issues.
-Supporting McAfee e policy orchestrator.
-maintaining the McAfee e policy orchestrator server
-On call support for priority HBSS (McAfee software) support
-Report on antivirus on Linux and UNIX systems.
2013 : Present
CoSolutions, Inc.
Information Security Analyst
-Monitor Solarwinds for system outages.
-Create a daily report on system outages.
-Report system outages to the appropriate party.
-Bi-hourly checks on power distribution units and air-conditioner units.
-Bi-hourly checks on program URLs.
-Report and rerun failed data backup.
-Check on COM closet air-conditioner.
-Respond to customer calls to the data operation center.
-Log all checks and incidents that take place.
2012 : 2013
Ultimate Solutions Incorporated
System Operations
Sales consultants have the following responsibilities.
-providing impartial and knowledgeable advice
-developing, maintaining, and communicating up-to-date knowledge of products, service features, accessories and pricing plans
-provide front line customer support, including technical product hardware and software troubleshooting and diagnosis
-influencing others and advocating ideas to engage, inspire, and encourage others to set challenging goals and achieve high standards of performance
-provide coaching and training on selling skills and new technologies and products
-keeping the store clean, organized, and ensuring prices are accurate and in order
-assisting in cleaning and maintenance of the store
-keeping aisles faced and shelves stocked
-immediately responding and resolving any potential safety hazards, and report to manager on duty
-identifying low stock levels, inventory discrepancies and report them to management
-advising the manager on duty of any issues, special customer requests, and customer complaints
-ensuring returned merchandise is restocked
-having knowledge of PC software and other technology sold in the store
2006 : 2012
OfficeMax
Sales Consultant
-Deploy McAfee software to systems.
-Reporting systems that are non-compliant with McAfee software.
-Troubleshoot McAfee product deployment issues.
-Troubleshoot McAfee software issues.
-Supporting McAfee e policy orchestrator.
-maintaining the McAfee e policy orchestrator server
-On call support for priority HBSS (McAfee software) support
-Report on antivirus on Linux and UNIX systems.
2013 : Present
CoSolutions, Inc.
Information Security Analyst
-Monitor Solarwinds for system outages.
-Create a daily report on system outages.
-Report system outages to the appropriate party.
-Bi-hourly checks on power distribution units and air-conditioner units.
-Bi-hourly checks on program URLs.
-Report and rerun failed data backup.
-Check on COM closet air-conditioner.
-Respond to customer calls to the data operation center.
-Log all checks and incidents that take place.
2012 : 2013
Ultimate Solutions Incorporated
System Operations
Sales consultants have the following responsibilities.
-providing impartial and knowledgeable advice
-developing, maintaining, and communicating up-to-date knowledge of products, service features, accessories and pricing plans
-provide front line customer support, including technical product hardware and software troubleshooting and diagnosis
-influencing others and advocating ideas to engage, inspire, and encourage others to set challenging goals and achieve high standards of performance
-provide coaching and training on selling skills and new technologies and products
-keeping the store clean, organized, and ensuring prices are accurate and in order
-assisting in cleaning and maintenance of the store
-keeping aisles faced and shelves stocked
-immediately responding and resolving any potential safety hazards, and report to manager on duty
-identifying low stock levels, inventory discrepancies and report them to management
-advising the manager on duty of any issues, special customer requests, and customer complaints
-ensuring returned merchandise is restocked
-having knowledge of PC software and other technology sold in the store
2006 : 2012
OfficeMax
Sales Consultant
Company:
CoSolutions, Inc.
Years of Experience:
18
Skills
802.1q, Active Directory, CCNA, Cisco IOS, Cisco Routers, Cisco Routing & Switching, Cisco Technologies, CompTIA A+ Certification, CompTIA Network+, CompTIA Security+, CompTIA Server+, EIGRP, Network Administration, Network Security, OSPF, RAID, RIP, Server Administration, STP, TCP/IP, TCP/IP protocols, VTP, Windows 7, Windows Server, Windows Vista, Windows XP Pro, Wireless Networking
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