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Jamal M.
Cyber Security and Compliance Leader | Empowering Businesses through People, Processes and Technology
Port Saint Lucie, FL, United States
Details
Experience:
Performed regulatory audit of communications assets, identifying and removing components that were out of scope, improved cost savings of over $26K in provider fees, mitigated the risk of telecommunications denial of service (TDOS) attacks by 75%.
Created and managed the incident response plan to the Marina Management Systems (Scribble, QuickBooks, X-Charge and Marina Office) by implementing a comprehensive methodology that prevented an imminent financial systems failure, ensuring that the organization met financial projections minimizing any potential downtime.
Revamped the new hire onboarding process to streamline efficiency by 80%, leveraging workflow automation, task management, and comprehensive training for operations staff.
Managed on-prem fuel system upgrades to a cloud-based system that incorporated transport layer security 1.2 (TLS) encryption by consulting multiple teams and vendors in the implementation of hardened physical controls to secure the critical infrastructure.
Developed and delivered comprehensive cybersecurity training programs to educate staff and stakeholders on various learning paths, significantly increasing awareness and knowledge of cyber-attack techniques such as Phishing, Vishing, Whaling, Malware, and Tailgating.
2009 : Present
City of Fort Pierce
IT Security Consultant
Spearheaded security awareness training for internal staff of 100 employees in the Payment Card Industry Data Security Standard (PCI-DSS) framework, implementing holistic approach to the subject matter, Reduced the number of security incidents related to employee negligence by 60% following the implementation of the training program.
Designed hardening guide that mapped the Payment Card Industry Data Security Standard (PCI DSS) and Center for Internet Security (CIS) framework with a consulting team to implement a systematic baseline that improved the security of critical systems by 75%.
Led Readiness Assessment consulting team for a Level 1 merchants for complying with requirements for protecting Card Holder Data (CHD) where increased E-Commerce security by 80% by recommending the upgrade of a cipher suite of Transport Layer Security (TLS) 1.0, 1.1, 1.2 and 1.3 to a mandated use of TLS 1.2/1.3 encryption
2022 :
Baxter Clewis Cybersecurity
Security Analyst
Oversee the management of PCI compliance of payment channels, reducing scope by 50% through the removal of merchant services processor for card present transactions, streamlined processes and improved security measures, enhancing customer trust and confidence in the company's payment services.
Directed executive meetings to secure new clients for the company, fostering strategic partnerships and establishing enduring relationships through collaboration with stakeholders and the Chief Executive Officer (CEO). Increasing by 85% business growth.
Oversaw the streamlined process of Self-Assessment Questionnaire (SAQ) compliance by being the main point of contact of the compliance department and the assessing team in order to meticulously gather evidence requested, reducing the average time required for completion by 40% and saving approximately 85 hours of staff effort annually.
Developed a detailed data flow chart to facilitate discussions with the Acquirer, ensuring accurate identification of the applicable SAQ for the PCI compliance assessment, reduced the time required for SAQ identification by 12%, optimizing resource utilization and allowing for timely compliance reporting.
2021 :
The Rice Lady, LLC
Security Assessor
Implemented and managed a physical access control system for properties, such as approved keys, lockboxes with access codes, and electronic e-Keys, ensuring authorized access to properties through reliable and monitored means, reducing the risk of unauthorized entry and potential security breaches.
Implemented secure payment practices during contractual closings, ensuring that client payment card information was not written down or stored onsite, eliminated the storage of Card Holder Data (CHD), prioritizing the security and privacy client’s sensitive data.
Ensured that no sensitive card holder data was stored through any payment channels used, mitigated the risk of mishandling or storing sensitive cardholder data, reinforced client and partner relationships, leading to an increase in repeat business and an 89%% growth in revenue from secured contracts.
2018 :
Avalar Realty Group INC.
Realtor - Information Security Officer
Conducted in-depth analysis of business processes and requirements, collaborating with stakeholders to define system objectives.
Designed and documented comprehensive system specifications, ensuring alignment with organizational goals and industry best practices.
Successfully facilitated workshops and meetings to gather user input and streamline the requirements gathering process.
Spearheaded cross-functional project teams, coordinating tasks, managing project timelines, and consistently delivering projects within budget and ahead of schedule.
Achieved a 95% project completion rate while adhering to project management methodologies.
Provided expert technical support to end-users, resolving complex system issues and ensuring minimal disruption to business operations.
Conducted training sessions for staff, enhancing their proficiency in utilizing new systems and technologies.
Ensured systems' compliance with industry-specific regulations and security standards, mitigating potential risks and vulnerabilities.
Collaborated with security teams to implement and monitor security protocols, reducing security incidents by 25%.
Proactively identified opportunities for process improvement, leading initiatives to streamline workflows and optimize system performance.
Contributed to cost-saving efforts by identifying and implementing efficient resource allocation strategies, resulting in a 10% reduction in operational costs.
2016 : 2019
City of Fort Pierce
Systems Analyst II
Created and managed the incident response plan to the Marina Management Systems (Scribble, QuickBooks, X-Charge and Marina Office) by implementing a comprehensive methodology that prevented an imminent financial systems failure, ensuring that the organization met financial projections minimizing any potential downtime.
Revamped the new hire onboarding process to streamline efficiency by 80%, leveraging workflow automation, task management, and comprehensive training for operations staff.
Managed on-prem fuel system upgrades to a cloud-based system that incorporated transport layer security 1.2 (TLS) encryption by consulting multiple teams and vendors in the implementation of hardened physical controls to secure the critical infrastructure.
Developed and delivered comprehensive cybersecurity training programs to educate staff and stakeholders on various learning paths, significantly increasing awareness and knowledge of cyber-attack techniques such as Phishing, Vishing, Whaling, Malware, and Tailgating.
2009 : Present
City of Fort Pierce
IT Security Consultant
Spearheaded security awareness training for internal staff of 100 employees in the Payment Card Industry Data Security Standard (PCI-DSS) framework, implementing holistic approach to the subject matter, Reduced the number of security incidents related to employee negligence by 60% following the implementation of the training program.
Designed hardening guide that mapped the Payment Card Industry Data Security Standard (PCI DSS) and Center for Internet Security (CIS) framework with a consulting team to implement a systematic baseline that improved the security of critical systems by 75%.
Led Readiness Assessment consulting team for a Level 1 merchants for complying with requirements for protecting Card Holder Data (CHD) where increased E-Commerce security by 80% by recommending the upgrade of a cipher suite of Transport Layer Security (TLS) 1.0, 1.1, 1.2 and 1.3 to a mandated use of TLS 1.2/1.3 encryption
2022 :
Baxter Clewis Cybersecurity
Security Analyst
Oversee the management of PCI compliance of payment channels, reducing scope by 50% through the removal of merchant services processor for card present transactions, streamlined processes and improved security measures, enhancing customer trust and confidence in the company's payment services.
Directed executive meetings to secure new clients for the company, fostering strategic partnerships and establishing enduring relationships through collaboration with stakeholders and the Chief Executive Officer (CEO). Increasing by 85% business growth.
Oversaw the streamlined process of Self-Assessment Questionnaire (SAQ) compliance by being the main point of contact of the compliance department and the assessing team in order to meticulously gather evidence requested, reducing the average time required for completion by 40% and saving approximately 85 hours of staff effort annually.
Developed a detailed data flow chart to facilitate discussions with the Acquirer, ensuring accurate identification of the applicable SAQ for the PCI compliance assessment, reduced the time required for SAQ identification by 12%, optimizing resource utilization and allowing for timely compliance reporting.
2021 :
The Rice Lady, LLC
Security Assessor
Implemented and managed a physical access control system for properties, such as approved keys, lockboxes with access codes, and electronic e-Keys, ensuring authorized access to properties through reliable and monitored means, reducing the risk of unauthorized entry and potential security breaches.
Implemented secure payment practices during contractual closings, ensuring that client payment card information was not written down or stored onsite, eliminated the storage of Card Holder Data (CHD), prioritizing the security and privacy client’s sensitive data.
Ensured that no sensitive card holder data was stored through any payment channels used, mitigated the risk of mishandling or storing sensitive cardholder data, reinforced client and partner relationships, leading to an increase in repeat business and an 89%% growth in revenue from secured contracts.
2018 :
Avalar Realty Group INC.
Realtor - Information Security Officer
Conducted in-depth analysis of business processes and requirements, collaborating with stakeholders to define system objectives.
Designed and documented comprehensive system specifications, ensuring alignment with organizational goals and industry best practices.
Successfully facilitated workshops and meetings to gather user input and streamline the requirements gathering process.
Spearheaded cross-functional project teams, coordinating tasks, managing project timelines, and consistently delivering projects within budget and ahead of schedule.
Achieved a 95% project completion rate while adhering to project management methodologies.
Provided expert technical support to end-users, resolving complex system issues and ensuring minimal disruption to business operations.
Conducted training sessions for staff, enhancing their proficiency in utilizing new systems and technologies.
Ensured systems' compliance with industry-specific regulations and security standards, mitigating potential risks and vulnerabilities.
Collaborated with security teams to implement and monitor security protocols, reducing security incidents by 25%.
Proactively identified opportunities for process improvement, leading initiatives to streamline workflows and optimize system performance.
Contributed to cost-saving efforts by identifying and implementing efficient resource allocation strategies, resulting in a 10% reduction in operational costs.
2016 : 2019
City of Fort Pierce
Systems Analyst II
Company:
City of Fort Pierce
Spoken Language:
Some Spanish
About
With over two decades of progressive experience in the dynamic IT sector, I'm a security compliance leader and recognized expert in PCI-DSS. My journey has been driven by a single purpose: empowering lives and businesses through technology and adherence to rigorous security standards.
My specialization lies at the intersection of cybersecurity consulting, governance risk management compliance (GRC), data security, and project management. I've honed my skills by working in diverse environments and industries, applying technical prowess, emotional intelligence and linguistic gaps to navigate complex events.
In addition to my IT background, I hold an active real estate license in the state of Florida, where I've harnessed technology to enhance my real estate ventures, bringing efficiency and innovation to the industry.
Beyond my professional endeavors, I am deeply passionate about giving back to the community. I believe that technological literacy, financial literacy, familial literacy, and holistic health are essential building blocks for a thriving society. I actively engage in teaching and community initiatives to promote these vital areas of knowledge.
My mission is to continue bridging the gap between technology and compliance, while fostering growth and empowerment in the communities I serve. Let's connect and explore how we can collaborate to make a positive impact together.
#Technology #SecurityCompliance #PCI-DSS #Cybersecurity #RealEstate #CommunityEngagement #Empowerment #GeekANeeze
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