James Storey
Details
First Citizens Bank
Senior Information Security Analyst
• Characterize and analyze network traffic to identify anomalous activity and potential threats to network resources.
• Capture and analyze system and event logs associated with malicious activities using security monitoring tools.
• Collect intrusion artifacts and use discovered data to enable mitigation of potential cyber defense incidents within the enterprise.
• Complete static malware, threat and log analysis in coordination with past incident analysis data and/or current or emerging threat analysis.
• Conduct research, analysis and correlation across all source data sets including indications and warnings.
• Analyze incident data for security events and identify emerging trends and identify possible causes.
• Maintain incident tracking and solution database and provide recommendations for training, tuning and optimization of processes.
• Notify designated managers, cyber incident responders and appropriate stakeholders of suspected cyber incidents and articulate the event's history, status and potential impact for further action in accordance with the organization's cyber incident response plan.
• Conduct independent analysis of log files, evidence and other information to determine best methods for identifying the perpetrator(s) of a network intrusion or other crimes in coordination with appropriate persons, teams, and stakeholders.
• Provide timely notice of imminent or hostile intentions or activities impacting organization objectives, resources or capabilities.
• Provide daily summary reports of network events and activity relevant to cyber defense practices as part of shift turnover activities.
• Follow Cybersecurity SOPs and assist in creation, development and validation of current or new SOPs.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
2020 : 2022
M&T Bank
Cybersecurity Operations Defense Analyst II
Deployment Manager for M&T Bank (Contract Position)
• Serve as project manager & coordinator for the deployment of 30,000+ new laptops/desktops/thin clients/monitors and additional technical objectives as assigned
• Provide testing, troubleshooting, installation and repair for software/hardware, ensuring compatibility with Windows 10 migration
• Collaborate with staff during meetings, suggesting ways to eliminate unforeseen project issues and boost production
• Demonstrate accurate data entry & report coordination by pulling list of users to migrate and creating spreadsheets to relay information to vendors
• Perform detailed assessments of risks to determine constraints and develop mitigation strategies
• Communicate with stakeholders, including clients, vendors, and management personnel, to provide status updates on various projects
2019 : 2020
Globalquest Staffing Solutions, Inc.
Deployment Manager
Tier II Support Engineer for Moog Aircraft Group (Contract Position)
• Demonstrated professionalism and courtesy with employees while working to resolve complaints, problems, or respond to questions
• Responsible for a variety of technical objectives including : SCCM software pushing, remote desktop support, VPN (check point), PXE re-imaging, AD support, hardware support, network troubleshooting, security projects, VMware support and set up, Mac support, Windows 7-10 conversion and deployment
• Broke down and evaluated user problems using test scripts, personal expertise and probing questions
• Performed root cause analysis and general troubleshooting for a variety of Tier II Support objectives
• Successfully completed security projects for the US Navy/Airforce based on specific project parameters; utilized a Win10 SHB to provide a custom OS with federal regulation security settings along with custom power shell coding
2018 : 2019
Moog Aircraft
Desktop Support Engineer
• Monitored stability of local network and wireless services to ensure comprehensive stability for 150+ employees
• Ensured continuity of computer and telephone system services for users through technical expertise, assistance and project coordination
• Installed, maintained and supported all network and voice-related hardware, software and communication links; responsible for Citrix, setting users up with AX and group policies, database management, active directory, ticketing system, iPhone setup, cisco hard-phone configuration, and various hardware/software installations
• Identified issues and implemented troubleshooting techniques to alleviate downtime and system failure
• Planned, coordinated, and implemented network security measures
2018 : 2018
AccruePartners
Information Technology Network Administrator
About
Innovative Cyber Security professional with extensive experience providing analysis, Detection, and Remediation and Prevention support to clients. Accomplished in gathering information from SIEMs and other industry tools to conducting research to resolve complex issues such as Malware analysis, Ransomware detection, prevention and remediation. Detail-oriented with experience in network administration, security projects, hardware & software installation, and providing a comprehensive overview of issues and resolution attempts. Forward-thinking and resourceful professional
Skill Highlights:
•10 years of experience in desktop engineering, project management, technical support and Cyber Security
•Relevant experience in network administration including security projects for the US Navy
•Ability to complete complex problem analysis and resolution across multiple disciplines
•Proven aptitude for quickly learning new technical skills and supporting multiple systems
•Experience with administering systems and maintaining smooth operations of multi-user systems
•Supports functions, systems, and processes critical to meet regulatory, legal, and risk mitigation requirements
•Effectively communicate with clients, vendors, and cross-functional teams
Open to networking with like-minded professionals with interests in Technical Support & Cyber Security
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