Janice A. Mahlmann
Details
Business Administration and Management, General
Rider University
Bachelors
Psychology with a minor in statistics
William Paterson University of New Jersey
2022 : Present
BioNJ
IT/Cyber Security Committee Member
New Jersey is committed to nurturing the development of new technologies and ensuring the State continues to be a leader in innovation. Our diverse ecosystem is home to more than 10,000 technology companies. The next generation of tech is happening right here! New Jersey is centrally located in the Northeast corridor and is the leader in high-speed internet connectivity. We offer the tools and resources that enable technology companies to thrive.
New Jersey was the birthplace of LCD-technology, digital cellular, C++ and barcoding technology. Today, the State is a hub for emerging technology sectors including : Cyber Security; Big Data Analytics; Fintech; Artificial Intelligence; Communications; and Digital Health.
We are the home to 63 universities and have the highest concentration of scientists and engineers in the Nation, offering ready access to a diverse, highly-skilled technology workforce. Whether you are an early-stage startup, or global technology enterprise NJ is a place where your innovation can get started, get established and grow.
2023 :
New Jersey Economic Development Authority (NJEDA)
Cybersecurity Workforce Development Committee Member
Head of an IT consulting company serving clients from startup to 300 employees with budgets of up to 150 million+ and C level management for approx. 250 sites. Responsible for Information Technology goals, objectives, and operating procedures, including supervising associates, planning, assigning, directing work, and appraising work performance. Hire, develop, and manage a team of system administrators, network engineers, security experts, consultants, and project managers. Advised clients on website development, content, programming needs, and all other Internet-related information. Manage employees, projects, client accounts, payroll, health insurance, technical operations, accounts, and all operational business processes.
Manage all infrastructure and security aspects of client sites, including cloud or on-premise servers, desktops, and firewalls.
20 plus years working with Microsoft (cloud and on-premise), AWS, and Google.
20 plus years in network infrastructure including firewalls, servers on-premise and cloud, from virtual servers to virtual desktops.
Implement 24x7 proactive system monitoring, resulting in an 80% decrease in downtime for clients, and a 24x7 helpdesk system, resulting in an 85% decrease in client downtime.
Design and implement systems migration to a redundant architecture, eliminating the need for downtime for releases and maintenance.
Set up PCI, HIPAA & FDA compliance security standards and policies.
Manage technology staff of full-time and part-time employees, along with contractors when needed..
Oversee the migration of servers and infrastructure from on-premises to cloud.
Successfully transitioned 300+ staff to a remote workforce, migrated to cloud architecture.
Set strategic and security policies for the successful operation and maintenance of Cyber security infrastructure for clients.
Oversee network infrastructure architecture for cloud and on-premise.
Manage technology merger during M&A for clients.
2001 :
August eTech
CEO/CIO
CIO for clients.
Hired as a consultant by clients to observe, analyze and make recommendations for the organization’s current IT infrastructure and the strategic changes the company needs to make to move forward. Build and manage a Managed Service Organization consisting of a Tier I, II, & III service desk, remote monitoring, and remediation services for technology infrastructure. Managed the technology team responsible for implementing enterprise technologies driving operational efficiency, delivery of IT services, and service quality.
Implement data and productivity analytics to improve business operations and decision-making.
Develop and test business continuity and disaster recovery protocols, including clear audit trails for traceability.
Research, create, and implement cyber security products, protocols, and procedures, including implantation of EDR, SIEM, pen and vulnerability testing, email spoofing campaigns, and IT security training..
Head up ISO27001 Certification, 21 CFR Part 11 FDA compliance, GXP, GAMP5 CSV and GDRP.
Worked directly in partnership with QA on SOPs that covered IT.
Managed the operational and financial aspects of expanding global information technology, including evaluating and selecting enterprise technologies to support existing and rapidly growing lines of business.
Establish policies and SOPs for change management.
Regularly met with partner vendors to review service levels and ensure cost structures remained competitive in the marketplace. Approved vendor negotiations and IT architecture.
Implement technology-related SOP's such as IQ, OQ, and PQ, UAL permissions protocols and procedures, guidelines on electronic signatures, and a managed device environment.
Established cyber security procedures after reviewing security infrastructure to ensure systems and processes lead to outcomes in line with business goals.
Implemented information risk management (IRM) and established IT policies, strategies, and standards.
2012 :
August eTech
Consulting Chief Information Officer
- Managed U.S. resource for setup, installation and technical support (help desk) of all company software and pre-sales demonstrations.
- Hired and trained all employees on software usage, and software and database (MS SQL, Oracle, Access) network installation setups (Novell and Microsoft).
- Collaborated with U.S. Sales Manager on technical side for all company proposals and contracts.
- Managed U.S. support contracts with both the U.S. and UK support teams and worked with Marketing on all technical documents and Web site.
- Researched and maintained international business software standards with company sites in England, Scotland and Australia.
- Provided Project Management for all client technical specifications for custom application changes, installations, desktop/server applications, deadline dates, and costs estimations.
- Setup all Management procedures from HR (health benefits, IRA, rules, policies, procedures and employee handbook) and setup and oversaw product support department. Managed payroll and budgets, and hired and trained all non-sales employees.
1998 : 2001
Root 3 Systems
IT Department Head of US Division
Skills
Business Analysis, Business Planning, Business Strategy, Change Management, CIOs, Cybersecurity, Data Analysis, Disaster Recovery, Entrepreneurship, Fda Compliance, Information Technology, Integration, IT Management, IT Operations, IT Outsourcing, IT Service Management, IT Solutions, IT Strategy, leadership, Management, Microsoft Exchange, Microsoft Products, Microsoft Servers, Migration Projects, Negotiation, Network Design, networking, Network Security, Nonprofits, Outsourcing Management, Program Management, Project Management, public speaking, recruiting, Security, Server Migration, Small Business, Social Media, Social Media Marketing, Software as a Service (SaaS), Software Development Life Cycle (SDLC), Start-ups, Strategic Planning, Strategy, System Migration, Technology Integration, Training, U.S. Health Insurance Portability and Accountability Act (HIPAA), U.S. Title 21 CFR Part 11 Regulation, Vendor Management
About
I am a strategic, pragmatic and accomplished IT leader with over 25 years of experience as a Consultant CIO, transforming organizational technology capabilities and serving clients with budgets of $150M+ as a C-level executive. I hold strong expertise in managing software migrations to the cloud, implementing new network infrastructures and managing security, compliance, and IT budgets. A strategic thinker with the ability to assess current IT infrastructure and create a gap analysis to align with organizational goals, I have a unique ability to articulate technical information to non-technical stakeholders. I am a forward-thinking leader abreast of current technology trends, consistently researching and testing new technologies. I have proven success in improving delivery times and service levels while slashing costs. I excel at strategic planning, building high-performance teams, project management, and implementing best practice methodologies and continuous improvement programs.
Specialties:
► Organizational Development
► IT Consulting
► P&L, Budget Management
► Contract Negotiations
► Disaster Recovery
► Government, Compliance & Regulations
► Data Center Management
► System Architecture
► Infrastructure Design & Implementation
► Change Management
► Cyber Security
► ISO27001 & SOC 2
► Large Scale & Rapid Deployments
► Structured Methodologies
► SaaS
► Cloud Infrastructure
► FDA Compliance
Profile Photo
