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Jason Smither
Information Security Analyst at Anthem, Inc.
Greenwood, IN, United States
Details
Experience:
2020 : Present
Anthem, Inc.
Information Security Analyst
2012 – PRESENT
RELEASE MANAGEMENT ADVISOR, ANTHEM
• Plan, schedule, and track movement of releases from test to production in a way that optimizes stability and availability and supports Waterfall, Agile, and Hybrid methodologies.
• Champion Anthem’s Release and Change management policies and procedures and assist my development team in being compliant.
• Utilize JIRA and ServiceNow to document, track, and acquire sanction from Enterprise Change and Release Management to move scheduled releases into production.
• Document and publish overall implementation plan schedule.
• Create ServiceNow tasks and schedule both Lights On and outside group resources to facilitate implementation.
• Engage in implementation meetings as guidance and to reach out to procure additional resources as necessary.
• Document and publish implementation status updates during and at the completion of the release.
2010 – 2012
INFRASTRUCTURE SERVICES ANALYST SR, ANTHEM
• Gather, compile, analyze, and publish metrics and statistics for Imaging and Workflow platforms, including FileNet, Ultera, Fax Entry/Capture, and RightFax.
• Complete problem management/root cause analysis on system outages. Document results to management and work with application owners to reduce incidents and downtime.
• Successfully managed project to move creation and deletion of Imaging and Workflow security to centralized Access Operations group. This included documentation, training, and after implementation follow up.
• Established relationship with helpdesk to provide additional documentation and training to improve end user support of imaging and workflow applications. Developed and provided FAQ documents that the helpdesk would then provide to new users or business partners experiencing common issues.
1996 :
Anthem, Inc.
Release Management Advisor
Anthem, Inc.
Information Security Analyst
2012 – PRESENT
RELEASE MANAGEMENT ADVISOR, ANTHEM
• Plan, schedule, and track movement of releases from test to production in a way that optimizes stability and availability and supports Waterfall, Agile, and Hybrid methodologies.
• Champion Anthem’s Release and Change management policies and procedures and assist my development team in being compliant.
• Utilize JIRA and ServiceNow to document, track, and acquire sanction from Enterprise Change and Release Management to move scheduled releases into production.
• Document and publish overall implementation plan schedule.
• Create ServiceNow tasks and schedule both Lights On and outside group resources to facilitate implementation.
• Engage in implementation meetings as guidance and to reach out to procure additional resources as necessary.
• Document and publish implementation status updates during and at the completion of the release.
2010 – 2012
INFRASTRUCTURE SERVICES ANALYST SR, ANTHEM
• Gather, compile, analyze, and publish metrics and statistics for Imaging and Workflow platforms, including FileNet, Ultera, Fax Entry/Capture, and RightFax.
• Complete problem management/root cause analysis on system outages. Document results to management and work with application owners to reduce incidents and downtime.
• Successfully managed project to move creation and deletion of Imaging and Workflow security to centralized Access Operations group. This included documentation, training, and after implementation follow up.
• Established relationship with helpdesk to provide additional documentation and training to improve end user support of imaging and workflow applications. Developed and provided FAQ documents that the helpdesk would then provide to new users or business partners experiencing common issues.
1996 :
Anthem, Inc.
Release Management Advisor
Company:
Anthem, Inc.
About
Information Technology:
Currently Supported Technologies: FileNet, Ultera, Rightfax, Sharepoint
Change Release Management
Vendor Management
Problem and Outage Remediation Managment
Progress Reporting/Presentations
Metrics and Analysis
Certified Six Sigma Black Belt
Acting:
Internet Movie Database Entry = http://www.imdb.com/name/nm1663811/?ref_=fn_al_nm_1
Profile Photo
