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jennifer carela

Comptia A+ Certified
The Bronx, NY, United States

Details

Education: comptia A+



Per Scholas

2022 : 2023

computer information



CUNY Bronx Community College

2014 : 2021
Experience: An Apprentice being trained under a Department of Labor approved Registered Apprenticeship Program as a Cybersecurity Analyst (SOC I) as aligned to the NICE Workforce Framework Cyber Defense Analyst work role. The apprenticeship is focused on planning, implementing, upgrading, and monitoring security measures for the protection of computer networks and information. In addition, learning to assess system vulnerabilities for security risks and propose and implement enterprise risk mitigation strategies. We are also learning how to identify and apply appropriate security controls and responding to information security breaches.

2023 : Present

MiC Talent Solutions, Inc.

Cybersecurity Analyst (SOC I) Apprentice

- collecting data on end user workstations, printers and other related IT devices

- entering data into a web portal developed by the customer-

- provide workstation setups when needed in different locations around the city

2023 :

Agilant Solutions, Inc.

Field inventory specialist

- Assist in the transportation, set-up, installation and provisioning of computer equipment, peripherals and accessories in New York City schools.

- Basic computer set-up, join a domain, set-up printer drivers.

- provision laptops and desktops using DOE credentials.

2023 : 2023

INTERFACE COMPUTER COMMUNICATIONS, INC.

Field Technician

-Coordinated visits to client sites, accordingly, confirming staff availability and access to asset

inventory.

-Traveled to client sites throughout the city to conduct a physical inventory of their IT assets and

register devices in Intune.

-Capture device, e.g., desktops, laptops, tablets, printers, etc., data using multiple methods that may include mobile web-based database systems.

-Worked cooperatively with team members and assist each other in achieving the team’s objectives.

2023 : 2023

Nagarro

Field inventory Technician
Company: MiC Talent Solutions, Inc.
Years of Experience: 1

Skills

Computer Hardware, Computer Hardware Troubleshooting, Computer Maintenance, Computer Networking, Computer Repair, Data Entry, Hardware, Information Security, Information Systems, Information Technology, Internet Protocol Suite (TCP/IP), Inventory Control, Inventory Management, IP Networking, Microsoft Excel, Networking, Network Security, Printers, Printer Support, Remote Troubleshooting, Software Installation, System Administration, Technical Support, Troubleshooting, Windows

About

As a dedicated IT professional with a passion for solving technology-related problems, I enjoy assisting others with their technology-related concerns. With my CompTIA A+ certification, I possess a solid understanding of computer hardware, software, and troubleshooting. I am looking forward to gaining experience providing technical support to individuals and businesses, including setting up and maintaining networks, resolving software and hardware problems, and assisting with various IT-related projects.