Jennifer Coss
Details
Business/Mgmt Information Systems (MIS)
University of South Florida
1995 : 1997
• Responsibilities include application project management, resource/personnel management, budget management, and supervision of all team activities from front door to life cycle support.
2010 : Present
AT&T Cybersecurity
Associate Director, AT&T Cybersecurity
• Led, co-led, and developed rapid development projects like quote-to-cash provisioning systems and secure VPN-to-Internet web services over SOAP/HTTP (.Net/C# on Windows/IIS)
• Led design and development for the ISP portal and 15 supporting online/IP tool suites (ColdFusion on AIX/Apache), including the access point update process used by the secure remote access tool called the AT&T Global Network Client, used by 4+ million customers
1999 : 2010
AT&T
Sr. Technical Architect
Web services development for the IBM Global Network, which AT&T purchased in May 1999.
1998 : 1999
IBM
Software Engineer
• Conducted weekly employee training program in computer lab classroom setting, training 12 students per six-hour class on TECO’s new Customer Business System database.
• Developed Web pages for TECO’s intranet (TECOnet) using Front Page.
• Developed back-end programs for use on TECOnet using Visual C++ and Access.
• Helped to reengineer TECOnet’s navigation, standards, and implementation process.
1997 : 1998
Tampa Electric
Programmer, Trainer
• Generated performance information to assist principals with operations mgmt.
• Created sales presentation materials and produced company brochure and newsletter.
• Researched and developed brochure-quality responses to requests for proposals.
• Produced monthly internal newsletter (written in Publisher with Excel chart imports) highlighting financial, marketing, and employee news, and BGA project interests.
1995 : 1997
Bosek, Gibson & Associates
Marketing and Management Information Specialist
Skills
Agile Methodologies, Analytical Skills, API Development, Budget Management, Business Relationship Management, Business Requirements, Cloud Computing, Coaching, ColdFusion, Communication, Crisis Communications, Crisis Management, Cross-functional Team Leadership, Customer Experience, Databases, Design Thinking, DevOps, Digital Media, Documentation, Editing, Information Technology, Integration, Managed Services, Marketing, Operations Management, People Management, Presentation Skills, Problem Solving, Process Implementation, Product Development, Product Management, Program Management, Project Delivery, Proofreading, Public Relations, Requirements Analysis, Resource Allocation, Resource Planning, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, Strategic Thinking, Supervisory Skills, Team Management, Training, Vendor Management, Vendor Relationship Management, Web Development, Web Services, Writing, Cross-functional Team, Vendor Relationship, NET, C, XML, HTML