Jennifer Coss

Associate Director at AT&T Cybersecurity

Tampa, FL, United States

Details

Education: Bachelor of Science

Business/Mgmt Information Systems (MIS)

University of South Florida

1995 : 1997

Experience: • Lead and supervise a global team of ~30 talented software architects, developers, and testers who design, develop, and deliver quote-to-cash solutions supporting time-to-market business sales for AT&T Cybersecurity. We practice Scaled Agile Framework (SAFe)/DevOps methodology and work multiple development efforts in tandem as one team.

• Responsibilities include application project management, resource/personnel management, budget management, and supervision of all team activities from front door to life cycle support.

2010 : Present

AT&T Cybersecurity

Associate Director, AT&T Cybersecurity

• Led, co-led, and developed rapid development projects like quote-to-cash provisioning systems and secure VPN-to-Internet web services over SOAP/HTTP (.Net/C# on Windows/IIS)

• Led design and development for the ISP portal and 15 supporting online/IP tool suites (ColdFusion on AIX/Apache), including the access point update process used by the secure remote access tool called the AT&T Global Network Client, used by 4+ million customers

1999 : 2010

AT&T

Sr. Technical Architect

Web services development for the IBM Global Network, which AT&T purchased in May 1999.

1998 : 1999

IBM

Software Engineer

• Conducted weekly employee training program in computer lab classroom setting, training 12 students per six-hour class on TECO’s new Customer Business System database.

• Developed Web pages for TECO’s intranet (TECOnet) using Front Page.

• Developed back-end programs for use on TECOnet using Visual C++ and Access.

• Helped to reengineer TECOnet’s navigation, standards, and implementation process.

1997 : 1998

Tampa Electric

Programmer, Trainer

• Generated performance information to assist principals with operations mgmt.

• Created sales presentation materials and produced company brochure and newsletter.

• Researched and developed brochure-quality responses to requests for proposals.

• Produced monthly internal newsletter (written in Publisher with Excel chart imports) highlighting financial, marketing, and employee news, and BGA project interests.

1995 : 1997

Bosek, Gibson & Associates

Marketing and Management Information Specialist

Company: AT&T Cybersecurity

Years of Experience: 31

Skills

Agile Methodologies, Analytical Skills, API Development, Budget Management, Business Relationship Management, Business Requirements, Cloud Computing, Coaching, ColdFusion, Communication, Crisis Communications, Crisis Management, Cross-functional Team Leadership, Customer Experience, Databases, Design Thinking, DevOps, Digital Media, Documentation, Editing, Information Technology, Integration, Managed Services, Marketing, Operations Management, People Management, Presentation Skills, Problem Solving, Process Implementation, Product Development, Product Management, Program Management, Project Delivery, Proofreading, Public Relations, Requirements Analysis, Resource Allocation, Resource Planning, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, Strategic Thinking, Supervisory Skills, Team Management, Training, Vendor Management, Vendor Relationship Management, Web Development, Web Services, Writing, Cross-functional Team, Vendor Relationship, NET, C, XML, HTML