Jeremy Jones
Details
Server Installation
Workstation Installation
Network Monitoring
Placing Orders for Equipment
Create reports on Helpdesk for Management
Monitors Helpdesk tickets and achieves first contact closure rates above 80%
Created and Manages On-Call Rotation Schedule for Helpdesk
Extra Duties include :
Specialized Security Initiatives
Policy and Procedure Documentation
Helpdesk Policy and Procedure Development and Implementation
Engineers Minor Software Development
Engineer and Administrator of IDS system (AlienVault USM)
Configuration/Installation/Deployment/Monitor of Network Monitoring Software
Administrates and Monitors Web Filter and Firewall (Barracuda)
2013 : Present
Ciena Healthcare
Information Security Engineer
Design Logos
Design Brochures
Design Websites
Computer Repair
Computer Building
Network Layouts
Network Implementation
Security Audit
2010 :
IT consultant Self Employed
IT Consultant
Organize Cleaning schedules
Ensure rooms are cleaned to applicable standards
Engage with residents using personal people skills
2006 : 2013
Manor of Novi
Housekeeping
About
Well rounded and intelligent individual that is still seeking knowledge in all areas in IT. Currently possesses 3 degrees. An Associate's in Computer Networking Systems, Bachelor's in Information Systems and Cyber Security, and Master's Degree in IT Management with a specialization in security. Has undergone engineering training and implemented the Alienvault USM IDS system in the current working environment. Is the sole engineer, administrator and analyst of the logs and alarms produced by this IDS. Has performed post-mordem investigative reports. Has created news bulletins for training purposes on certain IT related issues. Currently working as a Security Engineer.
Some of the skills developed were:
Visual Studio Application Development
VBScript
Web Development
Profile Photo
