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Jerry Keely
Cybersecurity Advisor
Tucson, AZ, United States
Details
Experience:
2023 : Present
Cybersecurity and Infrastructure Security Agency
Cybersecurity Advisor
To promote Cyber Awareness and education to the public
2017 :
AZCWR
Volunteer
Responsible for all aspects of IT service delivery. manage the IT helpdesk, Desktop Support Technicians, Application Support, IT Training, and Shipping and Receiving. Developed and implemented an ITIL-type service delivery and accountability process as well as policies and procedures. Responsible for addressing all customer service needs for the citizens of Pinal County. I designed and staffed the central call center solution(Citzen Contact Center) to support all departments in the county. I have been tasked to implement a 3-1-1.
2018 : 2023
Pinal County Government
Chief Information Security Officer
2006 : 2018
Pinal County
IT Operarions Manager/Acting CISO
1997 : 2006
Mileage Plus
Senior Network Analyst/Operations Manager
Cybersecurity and Infrastructure Security Agency
Cybersecurity Advisor
To promote Cyber Awareness and education to the public
2017 :
AZCWR
Volunteer
Responsible for all aspects of IT service delivery. manage the IT helpdesk, Desktop Support Technicians, Application Support, IT Training, and Shipping and Receiving. Developed and implemented an ITIL-type service delivery and accountability process as well as policies and procedures. Responsible for addressing all customer service needs for the citizens of Pinal County. I designed and staffed the central call center solution(Citzen Contact Center) to support all departments in the county. I have been tasked to implement a 3-1-1.
2018 : 2023
Pinal County Government
Chief Information Security Officer
2006 : 2018
Pinal County
IT Operarions Manager/Acting CISO
1997 : 2006
Mileage Plus
Senior Network Analyst/Operations Manager
Company:
Cybersecurity and Infrastructure Security Agency
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