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Jesse Parker, MBA
Cybersecurity Business Development Leader at Emerson Automation Solutions
Round Rock, TX, United States
Details
Experience:
2022 : Present
Emerson Automation Solutions
NA Lifecycle Services Cybersecurity Business Development Leader
• Develop software-based simulation exercises that allowed for virtual training using Adobe Captivate and Articulate 360.
• Responsible for designing new I.T. related courses that are applicable to our customers to provide them with an opportunity to fill a skill gap.
• Developed and instituted an electronic courseware platform, via iPads, for student usage with delivery via iPad in the classroom.
• Work with customers to ensure the overall operations within the classrooms are meeting or exceeding their expectations.
• Work with customers and Impact Partners to define training plans and provide quotes to procure and deliver the training.
• Teach students on proper deployment, configuration, and maintenance of specific hardware and software.
• Perform research on new methods of deploying the hardware and software that is supported.
• Participate at the yearly conference as a Subject Matter Expert on virtualization technologies.
• Mentor/train instructors in other world areas including the UK, Singapore, and Australia in the aspects of virtualization technologies.
2015 : 2022
Emerson Automation Solutions
Senior Instructor/Curriculum Developer
• Manage all IT needs for the City including the City Hall, Public Works, and the Police Department.
• Worked closely with Finance Director and City Manager in establishing the first-ever IT Budget for the City.
• Responded to service requests from end-users from each and every department.
• Deployed new servers and software and provided training to the user.
• Worked with the Police Department to design and deploy IT equipment as well as interview room cameras.
• Converted old physical box servers to virtual servers using both Hyper-V and VM Ware.
• Documented and trained employees on the operation of low water crossing alert system which.
• Responsible for Police Department IT needs including in-car camera and microphone systems.
2013 : 2015
City of Manor
IT Manager
• Coordinate project deliveries with clients and contractors in order to ensure that projects are completed.
• Create PowerShell scripts to perform large group migrations from On-Prem to Office 365.
• Act as the technical representation for clients with larger companies such as Microsoft, Dell, SOS backups.
• Contact for clients for both demonstrations, quotes, installations, and after purchase support.
• Deployment of Windows 8.1 machines both physical and virtual.
• Migrated 14,000 plus clients' mailboxes from on-premise servers to the Microsoft Cloud email system (O365).
2013 : 2014
Weaver Technologies, LLC
Network Consultant
• Hired to establish and manage team of developers for the SQA Support Team.
• Ensuring teams across the globe have access to the tools they need to complete their jobs.
• Expanded team from 3 to 8 and secured testing for Asurion Portal redesign for customers.
• Developed a team to test Asurion Products based on Carrier (Verizon) specifications with a 0 defect ratio.
• Responsible for assembling training or professional development for team, based on current needs.
• Migrated entire Department, including International employees, to new Testing Platform.
• HP Quality Center / ALM administrator.
• Designed and implemented successful test strategy for mobile platform friendly testing.
• Responsible for assembling training or professional development for team, based on current needs.
• Launched VBlock Project within SQA as an effort to migrate SQA labs to a virtual environment.
2012 : 2013
Asurion
Software Testing Senior Analyst
Emerson Automation Solutions
NA Lifecycle Services Cybersecurity Business Development Leader
• Develop software-based simulation exercises that allowed for virtual training using Adobe Captivate and Articulate 360.
• Responsible for designing new I.T. related courses that are applicable to our customers to provide them with an opportunity to fill a skill gap.
• Developed and instituted an electronic courseware platform, via iPads, for student usage with delivery via iPad in the classroom.
• Work with customers to ensure the overall operations within the classrooms are meeting or exceeding their expectations.
• Work with customers and Impact Partners to define training plans and provide quotes to procure and deliver the training.
• Teach students on proper deployment, configuration, and maintenance of specific hardware and software.
• Perform research on new methods of deploying the hardware and software that is supported.
• Participate at the yearly conference as a Subject Matter Expert on virtualization technologies.
• Mentor/train instructors in other world areas including the UK, Singapore, and Australia in the aspects of virtualization technologies.
2015 : 2022
Emerson Automation Solutions
Senior Instructor/Curriculum Developer
• Manage all IT needs for the City including the City Hall, Public Works, and the Police Department.
• Worked closely with Finance Director and City Manager in establishing the first-ever IT Budget for the City.
• Responded to service requests from end-users from each and every department.
• Deployed new servers and software and provided training to the user.
• Worked with the Police Department to design and deploy IT equipment as well as interview room cameras.
• Converted old physical box servers to virtual servers using both Hyper-V and VM Ware.
• Documented and trained employees on the operation of low water crossing alert system which.
• Responsible for Police Department IT needs including in-car camera and microphone systems.
2013 : 2015
City of Manor
IT Manager
• Coordinate project deliveries with clients and contractors in order to ensure that projects are completed.
• Create PowerShell scripts to perform large group migrations from On-Prem to Office 365.
• Act as the technical representation for clients with larger companies such as Microsoft, Dell, SOS backups.
• Contact for clients for both demonstrations, quotes, installations, and after purchase support.
• Deployment of Windows 8.1 machines both physical and virtual.
• Migrated 14,000 plus clients' mailboxes from on-premise servers to the Microsoft Cloud email system (O365).
2013 : 2014
Weaver Technologies, LLC
Network Consultant
• Hired to establish and manage team of developers for the SQA Support Team.
• Ensuring teams across the globe have access to the tools they need to complete their jobs.
• Expanded team from 3 to 8 and secured testing for Asurion Portal redesign for customers.
• Developed a team to test Asurion Products based on Carrier (Verizon) specifications with a 0 defect ratio.
• Responsible for assembling training or professional development for team, based on current needs.
• Migrated entire Department, including International employees, to new Testing Platform.
• HP Quality Center / ALM administrator.
• Designed and implemented successful test strategy for mobile platform friendly testing.
• Responsible for assembling training or professional development for team, based on current needs.
• Launched VBlock Project within SQA as an effort to migrate SQA labs to a virtual environment.
2012 : 2013
Asurion
Software Testing Senior Analyst
Company:
Emerson Automation Solutions
About
Forward thinking, dynamic effective leader capable of assessing situations and responding quickly. Skilled in fostering relationships and delivering information to a diverse group of people and ensuring all vested parties understand the information. Cognizant of the training demands of our customers with a proven track record of meeting those needs.
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