Jimmy Ferry Jr
Details
• Work in partnership with engagement managers to complete required task for successful on boarding of LOBs accounts / usages in to EPV production vault.
• Work with EPV team, CyberArk or application vendor to create, design or configure standard and custom usages / plug-ins.
• Create / work CRs, problem tickets, work orders and art request as needed to support EPV operations, LOB and user needs.
• Enterprise Password Vault Engineering, Operations and Support. Utilize Enterprise Information Security tools and practices to minimize threats and vulnerabilities. Using CyberArk, PrivateArk, PACLI, PAC2000 and PowerShell.
2017 : Present
Wells Fargo
Information Security Engineer at Wells Fargo
• Use Active Directory, Active Role Server, Mainframe, PowerShell, VBA to administer and remediate Users, Groups, Servers and OU Management in the Windows Active Directory Space
• Use Active Directory Analysis and Expertise to retrieve and analyze information from AD to identify and complete areas warranting remediation
• Supporting multi-generational audit items that entail remediation of privileged accesses within the OU for the entire organization
• Ability to manage projects independently, as well as collaborate with a team to meet or exceed deadlines
• Prevent security breaches ensuring that the proper people have appropriate access to applications and email distribution lists through the organization.
2015 : 2016
Bank of America
IT Specialist, System Data Security
• Build, install, configure and deploy Cisco UCS, HP Blade cClass, Dell PowerEdge VRTX and M 1000 enclosures with a variety of Dell and HP physical and virtual servers
• Build, administer and deploy our virtual environment using vCenter / VMware ESX / ESXi 4.X - 5.5, VDI, Windows and Linux server operating systems
• Utilize Dell Foglight for Virtual Machine performance, capacity and trending monitoring
• Trouble shoot server OS, hardware and connectivity issues
• Assist with VMware, Exchange, Backup/Storage, Citrix, software / hardware licensing and inventory
2014 : 2015
Baptist Health [BMC]
Server Administrator
• Proactively working on solutions to improve business productivity and reduce business expenses
• Performs the daily functions of an IT manager with the ability to escalate complex issues to vendors or internal teams for support
• Supports, maintains and monitors the client’s infrastructure and several business entities at 20 + remote locations and 1,200 + end users
• Configure and support mobile devices (Apple, Android) and POS devices (registers, credit card scanners, printers, label makers, scanners)
• On-board new sites, network discovery, network baselines, network migrations and refresh projects
2012 : 2014
Enterprise Integration
Field Service Technician
• Dedicated overnight team lead for client, one of two dedicated overnight Tier 2 service desk professionals
• Fully managed 30 plus clients with a 100,000 plus end users Globally, providing raving fan customer service while trying to maintain a +90% first call resolution with zero call abandonment
• First line of defense while working to drive the incidents to completion.
• Follows standard and escalation processes to determine root cause. Fully documenting the events, running bridge lines and sending communications through the whole process
• Provides end user support, server support, system admin, monitoring network devices, work with escalation teams and vendors to resolve connectivity, hardware or applications issues
2011 : 2012
Enterprise Integration
Service Desk Technician
About
SUMMARY OF QUALIFICATIONS
• Excellent customer service, multi-tasking, inventory management, organizational and sales skills
• Self-motivated, ability to prioritize, coordinate, multi-task, communicate team responsibilities and run projects to completion while meeting or exceeding deadlines
• Seven + years supporting and administration of Information Security applications and systems
• Two + years designing, supporting and administering CyberArk Enterprise Password Vault
• Reporting, automation, analyze and interpret complex data using PowerShell and a variety of scripts, tools and applications
• Ability to implement, install and maintain Network, Windows, UNIX/LINUX, MAC O/S-Distributions and mobile devices
CERTIFICATIONS: CyberArk Defender, CyberArk Sentry, A+ Certification, ITIL v3 Foundation
TECHNICAL SKILLS:
CyberArk, Private Ark, EVP, PVWA, Bulk Upload, PACLI,
Privileged & Identity Access Management
Active Directory
Windows / Linux & Network Security
LDAP, GPO, SSO, 2FA
Mainframe, RACF, zOS, TSO/E Logon
Kali, Backtrack Linux, SANs SIFT Kit / Tools
MS SCCM
Windows / Network / Application Systems Administration
Firewall / Router / Switch Configuration
AppLocker
Load Balancing
Splunk
PowerBroker
Scripting
PowerShell
JAVA
Python
MS Visual Studio, SQL Server & Office Suites
Symantec Endpoint Protection
Symantec Altiris
VMWare, ESXi, Citrix, XenApp, VDI & Hyper-V
IBM XIV
N-Central, Solarwinds & Foglight
Remedy, PAC2000, Elite, Change Management Systems
Android and ISO Devices, Point of Sale Devices
TECHNOLOGIES USED:
SharePoint
ARM
Lync
Connect Wises
Maximo
ART
PAC2000
WRTM
Enterprise Integration “Plus1” Projects
• PGA Tour: Computer Refresh and Microsoft Office Refresh
• Daniel Memorial: Install WAPS, setup/configure and deploy and workstations