Jimmy Ferry Jr

Information Security Engineer at Wells Fargo

Jacksonville, FL, United States

Details

Experience: • Work with LOBs and EPV team to discover, research and analyze security requirements to develop a set portfolio of use cases. Ensure LOBs provide required data to design and provision a fully secured managed, semi managed or manual storage solution. Work with LOBs to test solution in the EPV Lab prior to deployment in to production.

• Work in partnership with engagement managers to complete required task for successful on boarding of LOBs accounts / usages in to EPV production vault.

• Work with EPV team, CyberArk or application vendor to create, design or configure standard and custom usages / plug-ins.

• Create / work CRs, problem tickets, work orders and art request as needed to support EPV operations, LOB and user needs.

• Enterprise Password Vault Engineering, Operations and Support. Utilize Enterprise Information Security tools and practices to minimize threats and vulnerabilities. Using CyberArk, PrivateArk, PACLI, PAC2000 and PowerShell.

2017 : Present

Wells Fargo

Information Security Engineer at Wells Fargo

• Use Active Directory, Active Role Server, Mainframe, PowerShell, VBA to administer and remediate Users, Groups, Servers and OU Management in the Windows Active Directory Space

• Use Active Directory Analysis and Expertise to retrieve and analyze information from AD to identify and complete areas warranting remediation

• Supporting multi-generational audit items that entail remediation of privileged accesses within the OU for the entire organization

• Ability to manage projects independently, as well as collaborate with a team to meet or exceed deadlines

• Prevent security breaches ensuring that the proper people have appropriate access to applications and email distribution lists through the organization.

2015 : 2016

Bank of America

IT Specialist, System Data Security

• Build, install, configure and deploy Cisco UCS, HP Blade cClass, Dell PowerEdge VRTX and M 1000 enclosures with a variety of Dell and HP physical and virtual servers

• Build, administer and deploy our virtual environment using vCenter / VMware ESX / ESXi 4.X - 5.5, VDI, Windows and Linux server operating systems

• Utilize Dell Foglight for Virtual Machine performance, capacity and trending monitoring

• Trouble shoot server OS, hardware and connectivity issues

• Assist with VMware, Exchange, Backup/Storage, Citrix, software / hardware licensing and inventory

2014 : 2015

Baptist Health [BMC]

Server Administrator

• Proactively working on solutions to improve business productivity and reduce business expenses

• Performs the daily functions of an IT manager with the ability to escalate complex issues to vendors or internal teams for support

• Supports, maintains and monitors the client’s infrastructure and several business entities at 20 + remote locations and 1,200 + end users

• Configure and support mobile devices (Apple, Android) and POS devices (registers, credit card scanners, printers, label makers, scanners)

• On-board new sites, network discovery, network baselines, network migrations and refresh projects

2012 : 2014

Enterprise Integration

Field Service Technician

• Dedicated overnight team lead for client, one of two dedicated overnight Tier 2 service desk professionals

• Fully managed 30 plus clients with a 100,000 plus end users Globally, providing raving fan customer service while trying to maintain a +90% first call resolution with zero call abandonment

• First line of defense while working to drive the incidents to completion.

• Follows standard and escalation processes to determine root cause. Fully documenting the events, running bridge lines and sending communications through the whole process

• Provides end user support, server support, system admin, monitoring network devices, work with escalation teams and vendors to resolve connectivity, hardware or applications issues

2011 : 2012

Enterprise Integration

Service Desk Technician

Company: Wells Fargo

About

SUMMARY OF QUALIFICATIONS

• Excellent customer service, multi-tasking, inventory management, organizational and sales skills

• Self-motivated, ability to prioritize, coordinate, multi-task, communicate team responsibilities and run projects to completion while meeting or exceeding deadlines

• Seven + years supporting and administration of Information Security applications and systems

• Two + years designing, supporting and administering CyberArk Enterprise Password Vault

• Reporting, automation, analyze and interpret complex data using PowerShell and a variety of scripts, tools and applications

• Ability to implement, install and maintain Network, Windows, UNIX/LINUX, MAC O/S-Distributions and mobile devices

CERTIFICATIONS: CyberArk Defender, CyberArk Sentry, A+ Certification, ITIL v3 Foundation

TECHNICAL SKILLS:

 CyberArk, Private Ark, EVP, PVWA, Bulk Upload, PACLI,

 Privileged & Identity Access Management

 Active Directory

 Windows / Linux & Network Security

 LDAP, GPO, SSO, 2FA

 Mainframe, RACF, zOS, TSO/E Logon

 Kali, Backtrack Linux, SANs SIFT Kit / Tools

 MS SCCM

 Windows / Network / Application Systems Administration

 Firewall / Router / Switch Configuration

 AppLocker

 Load Balancing

 Splunk

 PowerBroker

 Scripting

 PowerShell

 JAVA

 Python

 MS Visual Studio, SQL Server & Office Suites

 Symantec Endpoint Protection

 Symantec Altiris

 VMWare, ESXi, Citrix, XenApp, VDI & Hyper-V

 IBM XIV

 N-Central, Solarwinds & Foglight

 Remedy, PAC2000, Elite, Change Management Systems

 Android and ISO Devices, Point of Sale Devices

TECHNOLOGIES USED:

 SharePoint

 ARM

 Lync

 Connect Wises

 Maximo

 ART

 PAC2000

 WRTM

Enterprise Integration “Plus1” Projects

• PGA Tour: Computer Refresh and Microsoft Office Refresh

• Daniel Memorial: Install WAPS, setup/configure and deploy and workstations