Profiles search
Joe Smith
Insight
Cedar Grove (historical), TN, United States
Details
Education:
BBA
Management Information Systems
The University of Memphis
1996 : 1999
Bachelor of Business Administration (BBA)
Management Information Systems and Services
The University of Memphis
Management Information Systems
The University of Memphis
1996 : 1999
Bachelor of Business Administration (BBA)
Management Information Systems and Services
The University of Memphis
Experience:
2021 : Present
Insight
Information Security Engineer - FedEx
2021 :
NexTech Solutions/ALSAC
Contractor - Service Desk
Contextual Security is an enterprise-focused information security partner delivering alignment between IT security, regulatory compliance, business objectives and solutions to complex security challenges.
Alongside our security assessment and compliance audit services, Contextual Security strives to first understand the specific security requirements of each client in order to better assess their risks along with their unique security & compliance needs. Once the necessary discovery and objective information is attained, Contextual Security can then identify the gaps between current vs. desired security postures.
Contextual Security security assessment and compliance audit services not only find vulnerabilities and gaps in compliance, but also help prioritize what’s most important to each client and monitor those through proven security management practices. Contextual Security’s consistent focus is to secure our client’s assets along with their sensitive information.
The results of Contextual Security information security assessments and compliance audits are presented by risk severity providing you with actionable findings, analysis and remediation planning. Herein lies the ounce of prevention
- Compliance with Government and Regulatory Standards
- Enterprise Security and Security Policy
- Incident Handling and Forensics
- HIPAA-PCI Risk & Compliance
- Penetration Testing
- Application Security Testing
- Database Security Testing
- Social Engineering
- Telecom/PBX Testing
- Wireless Security Testing
www.ContextualSecurity.com - Comprehensive Security and Compliance Services
2019 : 2021
Contextual Security, LLC.
Director of Sales
SCCM and LANDesk administration
Design, setup, and implementation of standard images of desktop, laptop, and tablet devices
Created application and deployment packages
Managed and scheduled automated updates and patching; remediation
Created software deployment packages
Third level IT support of. hardware, software, and imaging
2015 : 2019
Network Data Source LLC
Desktop Engineer - City of Memphis - Contractor
Supervisor Desktop Support
Multiple roles in leading Desktop Support team in strategic, customer focused support while improving streamlining tasks, services, and processes. Designed and implemented more efficient processes in new user on-boarding, system delivery, and inventory control.
Incorporated ITIL and HDI skills to help develop a more focused and energized Desktop support team while continually analyzing scope of improvements by assessing SLA results and eliciting customer feedback via surveys and personal interviews.
Authored Information Technology Department’s Policies and Guidelines. Designed and implemented process for service while reducing user down time. Developed strong vendor relationships to increase performance improvements and cost effectiveness.
2013 : 2014
MicroPort Orthopedics Inc.
Desktop Support Supervisor
Insight
Information Security Engineer - FedEx
2021 :
NexTech Solutions/ALSAC
Contractor - Service Desk
Contextual Security is an enterprise-focused information security partner delivering alignment between IT security, regulatory compliance, business objectives and solutions to complex security challenges.
Alongside our security assessment and compliance audit services, Contextual Security strives to first understand the specific security requirements of each client in order to better assess their risks along with their unique security & compliance needs. Once the necessary discovery and objective information is attained, Contextual Security can then identify the gaps between current vs. desired security postures.
Contextual Security security assessment and compliance audit services not only find vulnerabilities and gaps in compliance, but also help prioritize what’s most important to each client and monitor those through proven security management practices. Contextual Security’s consistent focus is to secure our client’s assets along with their sensitive information.
The results of Contextual Security information security assessments and compliance audits are presented by risk severity providing you with actionable findings, analysis and remediation planning. Herein lies the ounce of prevention
- Compliance with Government and Regulatory Standards
- Enterprise Security and Security Policy
- Incident Handling and Forensics
- HIPAA-PCI Risk & Compliance
- Penetration Testing
- Application Security Testing
- Database Security Testing
- Social Engineering
- Telecom/PBX Testing
- Wireless Security Testing
www.ContextualSecurity.com - Comprehensive Security and Compliance Services
2019 : 2021
Contextual Security, LLC.
Director of Sales
SCCM and LANDesk administration
Design, setup, and implementation of standard images of desktop, laptop, and tablet devices
Created application and deployment packages
Managed and scheduled automated updates and patching; remediation
Created software deployment packages
Third level IT support of. hardware, software, and imaging
2015 : 2019
Network Data Source LLC
Desktop Engineer - City of Memphis - Contractor
Supervisor Desktop Support
Multiple roles in leading Desktop Support team in strategic, customer focused support while improving streamlining tasks, services, and processes. Designed and implemented more efficient processes in new user on-boarding, system delivery, and inventory control.
Incorporated ITIL and HDI skills to help develop a more focused and energized Desktop support team while continually analyzing scope of improvements by assessing SLA results and eliciting customer feedback via surveys and personal interviews.
Authored Information Technology Department’s Policies and Guidelines. Designed and implemented process for service while reducing user down time. Developed strong vendor relationships to increase performance improvements and cost effectiveness.
2013 : 2014
MicroPort Orthopedics Inc.
Desktop Support Supervisor
Company:
Insight
Years of Experience:
22
Spoken Language:
Some Spanish
Skills
Active Directory, Citrix, Communication, Computer Hardware, Databases, Data Center, Disaster Recovery, ERP, Information Technology, Integration, IT Management, JD Edwards, Medical Devices, Microsoft Exchange, Microsoft SQL Server, MS Project, Network Administration, Networking, Network Security, Organization Skills, Security, SharePoint, Software Documentation, System Administration, Team Leadership, Technical Support, Troubleshooting, Visio, VMware, Windows 7, Windows Server
Profile Photo
