Joseph Flint
Details
Cyber Security
SANS Technology Institute
2023 : 2024
Bachelor of Arts - BA
Forensic Psychology
Southern New Hampshire University
2022 : 2022
Associate of Arts - AA
General education
Coastal Carolina Community College
2019 : 2021
Trapp Technology
Cybersecurity Technician
2022 : 2023
AHEAD
EOC analyst
2021 : 2022
vCORE Technology Partners
EOC analyst
Regulated and mixed sound inputs and feeds and coordinated audio feeds with
television pictures.
Installed, troubleshot, and configured equipment for optimal performance.
Diagnosed and solved various audio and visual problems such as unreadable content,
volume issues, and outdated software and hardware.
Monitored video and audio feeds for quality and reported issues to supervising
personnel.
Inspected and performed troubleshooting strategy to diagnose and address media
system issues.
Managed audio and video data storage, including compressing, digitizing, and
duplicating
2019 : 2021
Trinity United Methodist Church
Audio Visual Technician
Collected, verified, and input information for accurate recordkeeping.
Qualified customers' interest levels by building trust through conversation and using
provided scripts.
Worked with patients to reschedule appointments and meet individual needs.
Supported the work of office staff by providing skilled clerical assistance.
Calculated and quoted maintenance rates for customers and noted choices in
company database.
Resolved guest and staff issues independently by using strong organizational, conflict
management and decision-making abilities.
Answered telephone calls to provide information, take messages and set up
appointments
2019 : 2019
Elite Water Systems
Appointment Setter
Skills
Analytical Skills, Analytic Problem Solving, Attention to Detail, Boolean Logic, Communication skills, Comptia Security+, Critical Thinking, Cryptography, Customer Service, Cyber Defense, Cybersecurity, Cyber Threat Intelligence (CTI), Data Network, Data Privacy, Decisiveness, Hardware, High Technical Aptitude, Information Assurance, Information Security, Information Technology, LAN, Leadership, Network Administration, Networking, Network Security, Network Troubleshooting, Risk Management, Routers, Routing, Security, Security Information and Event Management (SIEM), Security Monitoring, Security Operations, Security Policy, Switches, Teamwork, Technical Support, Telephony, Threat Detection, Ticketing Systems, Troubleshooting, Typing, Vulnerability, Vulnerability Management, Vulnerability Scanning, WAN, Written Communication
About
Veteran, CompTIA Sec+ certified IT professional with over 4 years of Information technology experience. Specializing in analytical troubleshooting, network maintenance, cybersecurity and customer service.
I recently achieved being in the top 8% of Tryhackme users.
An excellent critical thinker, customer advocate, and problem solver. Constantly learning and sharing knowledge.
Associates degree from Coastal Carolina Community College and Bachelors in Psychology from SNHU. Currently pursuing a Bachelor in Applied Cyber Security from SANS.
A constantly improving penetration tester and cybersecurity professional always looking for ways to apply my knowledge.
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