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Joseph Micalizzi
--
Tracy, CA, United States
Details
Education:
Bachelor of Science (BS)
Computer Science
Farmingdale State University of New York
2003 : 2009
netcom
Computer Science
Farmingdale State University of New York
2003 : 2009
netcom
Experience:
2021 : Present
Signature Bank
Senior Information Security Engineer
Responsible for protecting 30,000+ endpoints, thinking outside the box to help create new innovating ideas to help protect the enterprise.
2017 : 2021
Mount Sinai Health System
Information Security Specialist III - IT Security Engineering
IT security Team :
I work within the it security team developing, testing, implementing solutions for the it security operations team including provisioning and incident response
2015 : 2017
Mount Sinai Health System
Informaton Security Specialist II - IT Security Operations
• Install new and move equipment (pc’s, printers, scanners, wyse terminals)
• Coordinate projects with users on moves and installation of new equipment
• Add printers/applications and provisioned user accounts using active directory
• Troubleshoot and Setup McAfee Endpoint Encryption with McAfee ePolicy Orchestrator on devices
• Basic network troubleshooting
• Used Infoblox for IP address management, network configurations and DNS change management
• Troubleshoot Mount Sinai supported software (Windows XP, Windows 7, Citrix, Microsoft Office Suite, ETC)
• Troubleshoot Active Directory login issues into the Mount Sinai System
• Created technical documents on technical troubleshooting and process for IMAC/Deskside support
• Created and Managed Laptop images using Acronis True Image
• Support offsite locations
2010 : 2015
Mount Sinai Health System
Desktop Support Specialist I (IMAC)
• Troubleshoot/Install pc/scanner/printer hardware
• Troubleshoot Mount Sinai supported software (Windows XP, Windows 7, Citrix, Microsoft Office Suite, ETC)
• Troubleshoot/Install Verizon blackberry
• Basic network troubleshooting
• Created technical documents on technical troubleshooting and process for Deskside support
• Support offsite locations (St. Vincent’s Hospital(HIV Clinic), 94th street)
• Responsible for handling escalated tickets and related projects
2009 : 2010
Mount Sinai Health System
Customer Support Analyst (Deskside Support)
Signature Bank
Senior Information Security Engineer
Responsible for protecting 30,000+ endpoints, thinking outside the box to help create new innovating ideas to help protect the enterprise.
2017 : 2021
Mount Sinai Health System
Information Security Specialist III - IT Security Engineering
IT security Team :
I work within the it security team developing, testing, implementing solutions for the it security operations team including provisioning and incident response
2015 : 2017
Mount Sinai Health System
Informaton Security Specialist II - IT Security Operations
• Install new and move equipment (pc’s, printers, scanners, wyse terminals)
• Coordinate projects with users on moves and installation of new equipment
• Add printers/applications and provisioned user accounts using active directory
• Troubleshoot and Setup McAfee Endpoint Encryption with McAfee ePolicy Orchestrator on devices
• Basic network troubleshooting
• Used Infoblox for IP address management, network configurations and DNS change management
• Troubleshoot Mount Sinai supported software (Windows XP, Windows 7, Citrix, Microsoft Office Suite, ETC)
• Troubleshoot Active Directory login issues into the Mount Sinai System
• Created technical documents on technical troubleshooting and process for IMAC/Deskside support
• Created and Managed Laptop images using Acronis True Image
• Support offsite locations
2010 : 2015
Mount Sinai Health System
Desktop Support Specialist I (IMAC)
• Troubleshoot/Install pc/scanner/printer hardware
• Troubleshoot Mount Sinai supported software (Windows XP, Windows 7, Citrix, Microsoft Office Suite, ETC)
• Troubleshoot/Install Verizon blackberry
• Basic network troubleshooting
• Created technical documents on technical troubleshooting and process for Deskside support
• Support offsite locations (St. Vincent’s Hospital(HIV Clinic), 94th street)
• Responsible for handling escalated tickets and related projects
2009 : 2010
Mount Sinai Health System
Customer Support Analyst (Deskside Support)
Company:
Signature Bank
Years of Experience:
19
Skills
Acronis True Image, Active Directory, Analytical Skills, Citrix, Customer Service, DNS, EDR, HTML, Incident Response, Infrastructure, Leadership, Linux, Log Analysis, Microsoft Office, powershell, Problem Solving, Project Management, Python, Security+, Software Documentation, Software Installation, Strategic Planning, System Administration, Technical Support, Troubleshooting, Windows, Windows 7
Profile Photo
