Karen Ball
Details
2016 : Present
Greater Denver area
Cybersecurity Training and Awareness
Managed team of communications professionals, project/program managers, and training developers to develop and deliver cybersecurity training and awareness artifacts and initiatives to embed optimal security behaviors that support the transformation of the company employee population into a security aware culture. Managed team strategy, budget, headcount, and performance. Coached and helped remove roadblocks for staff continuous role and career development.
2014 : 2016
Hewlett Packard Enterprise
Senior Manager - Transformation & Training
Designed and developed user interaction design strategy for software applications and web portals. Created mockups and wireframes for internal applications and web sites. Conducted multiple rounds of user experience tests via interview and observation, across world-wide organization. Analyzed user test results and recommended/implemented improvements. In addition, acted as interim team manager for 9 months until permanent replacement was identified.
2012 : 2014
HP
Knowledge Manager/Usability Analyst - HP Global Procurement Customer Experience
Designed, developed, and implemented an awareness, training, and communications strategy for the Hewlett Packard Enterprise instance of the RSA Archer tool.
2014 : 2014
HP
Program Manager - RSA Archer Awareness, Training, & Communications
Designed screen templates for internal software applications. Designed application user interface screens for internal software development (Windows and intranet). Created mockups and wireframes for internal applications and web sites. Created and updated end user communications, IT service web pages, and knowledge guidance materials. Conducted multiple rounds of user experience tests via interview and observation, across world-wide organization. Analyzed user test results and recommended/implemented improvements.
2010 : 2012
HP
User Interface Design Engineer/Employee Communications Lead
About
My desire is to use my cybersecurity, communication, training, usability, and leadership expertise to make a significant contribution to the success of an innovative, industry-leading company.
I have a broad range of expertise in various industries and disciplines, including cybersecurity, energy, medical/pharmaceutical, information technology, and financial services. Specifically, I have:
+ Led diverse teams from 2 to 20 individual contributors.
+ Forecasted and monitored annual goals and budgets.
+ Developed and implemented strategies for various initiatives and organizations, including cybersecurity awareness/transformation, corporate training, and FDA labeling.
+ Analyzed, designed, and tested applications and websites to meet industry-standard usability principles and company strategies.
+ Designed, wrote, and edited many types of communication media, including: user manuals, training curriculum and materials, job aides, online help, Website content, marketing materials/presentations, journal articles, management and technical policies/procedures and reports, medical device regulatory submissions and labeling, and proposals.
+ Designed and implemented communication templates, application user interface screens, Website layouts, project management templates, software user interfaces, and software implementation test scripts.
In addition to my expertise, I hold the following certifications, awards, and professional affiliations:
+ Human Factors International: Certified Usability Analyst (CUA certification)
+ IABC: Getting Strategic with Social Media (certificate)
+ HP/HPE IT Excellence Awards: Outstanding Innovation and Operational Excellence; Outstanding Leadership, Innovation, and Operational Excellence (2)
+ International Association of Security Awareness Professionals (IASAP): member
+ ISACA: member
In addition to Colorado, additional work locations considered: central Texas.
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