Kathryn Newton
Details
Business Administration and Management, General
Collin College
2015 : 2018
Worldwide Express
Senior Technical Support Specialist
2022 :
Apex Fintech Solutions
Information Security Analyst
Skills
Agile Methodologies, Agile Project Management, Analytical Skills, Antivirus, Coaching, Communication, Customer Service, Customer Service Management, Customer Support, Cyber, Cybersecurity, Domain Name System (DNS), Healthcare, Information Security, Information Technology, Internet Protocol Suite (TCP/IP), Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Payment Card Industry Data Security Standard (PCI DSS), PowerPoint, Problem Solving, Project Management, Project Work, Public Speaking, Qualys PCI, Remote Control, Research, Security Management, Social Media, Strategic Planning, Team Building, Team Leadership, TeamViewer, Teamwork, Technical Support, Training, Troubleshooting, Vulnerability Assessment, Vulnerability Management
About
Compliance Analyst with experience in help desk administration activities, including, implementing change management policies, overseeing security audits. Efficiently maintained and supported the network infrastructure by updating the systems and databases. Created tickets for maintenance by deploying ServiceNow Service Manager while simultaneously responding to incident tickets. I successfully deployed an internal ticketing system to update, create, close, and view the records of every customer. “Pivoting into a career to become a Certified Internal Security Assessor Professional for the Payment Card Industry Data Security Standard (PCI DSS) to ensure organizations are compliant.
Now, I’m looking for my next adventure. If you think I’d be a good fit for your organization, please send me an invitation to connect!
I am a professional Technical Support Engineer highly skilled critical thinking, with great time management and disciple. Fully certified in A + and Google Analytics. PCI-DSS currently enrolled