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Linda Bond
Relationship Builder 🤝 | Data Science and Cybersecurity | Ready to Decode the Matrix | Operations and Customer Success Champion
Biloxi, MS, United States
Details
Experience:
In this pivotal role, I'm bridging the gap between interdisciplinary departments, leveraging my expertise in relationship-building to drive collaborative research in data science and cybersecurity. My focus lies in the strategic planning, team alignment, and fostering partnerships, both internal and external to USM, ensuring the success and growth of these initiatives.
2023 : Present
The University of Southern Mississippi
Data Science and Cybersecurity Program Manager
Utilizing my relationship management acumen, I played a key role in ensuring client success, laying the groundwork for my transition into more technologically driven roles.
2023 : 2023
Standby Deposits
Customer Success Director
Navigated the challenges of a remote work environment to maintain customer satisfaction, further sharpening my skills in digital communication and virtual relationship management.
2022 : 2022
Liberty Rent
Senior Director of Customer Success
Oversaw operational frameworks with a keen focus on improving customer experiences, paving the way for my interest in the intersection of relationship management, data, and technology.
2020 : 2022
Liberty Rent
Director of Operations
Cultivated a team-driven approach to deliver top-tier service, laying a strong foundation for my progression into leadership roles focused on strategy and innovation.
2018 : 2020
Liberty Rent
Customer Service Manager
2023 : Present
The University of Southern Mississippi
Data Science and Cybersecurity Program Manager
Utilizing my relationship management acumen, I played a key role in ensuring client success, laying the groundwork for my transition into more technologically driven roles.
2023 : 2023
Standby Deposits
Customer Success Director
Navigated the challenges of a remote work environment to maintain customer satisfaction, further sharpening my skills in digital communication and virtual relationship management.
2022 : 2022
Liberty Rent
Senior Director of Customer Success
Oversaw operational frameworks with a keen focus on improving customer experiences, paving the way for my interest in the intersection of relationship management, data, and technology.
2020 : 2022
Liberty Rent
Director of Operations
Cultivated a team-driven approach to deliver top-tier service, laying a strong foundation for my progression into leadership roles focused on strategy and innovation.
2018 : 2020
Liberty Rent
Customer Service Manager
Company:
The University of Southern Mississippi
About
With over 10+ years of leadership in customer service across diverse sectors. I've honed my skills in relationship-building, strategy formulation, and operational excellence. My journey has evolved from creating unmatched customer experiences to diving deep into the realms of data science and cybersecurity. Today, at the University of Southern Mississippi, I'm channeling my passion for fostering relationships, combined with cutting-edge technology, to drive research and innovation in these dynamic fields.
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