Profiles search
Linda Rowand
Enterprise Records Manager
Fishers, IN, United States
Details
Education:
Business and Accounting
The Ohio State University
The Ohio State University
Experience:
Administers the enterprise wide records management program to maintain, protect and dispose of records in accordance with operational needs, governmental regulations, fiscal/legal requirements, historical and reference purposes. Ensures that records are maintained in a manner that improves operating efficiencies and productivity, while controlling and managing operating costs. Provides guidance and standards for ensuring all records are properly stored and disposed of in accordance with all retention policies. Ensures compliance with legal and regulatory requirements to minimize litigation risks. Protects vital information in the event of a disaster. Provides assistance in all records management matters to all departments and divisions of the corporation. Manage contract relationship with off-site storage and shredding vendors. Provide training and technical assistance to all record owners. Works closely with Corporate Compliance to ensure Record Retention Schedule is maintained and updated. (Position as of January 1, 2013) (Corporate name change as of May 1, 2014)
1980 : Present
Navient
Sr Information Security Records Manager
Responsible for the Enterprise Wide IT Change Management process. Developed, implemented and enforced the program from inception of the process, to tool implementation, and including adoption and integration of ITIL disciplines. Understands, supports and provides compliance with all ITSM disciplines, with a specific focus on Change and Configuration Management. Provided leadership and direction for the Change Management team. Ensured complete compliance with all controls and requirements of the Change Management process.
1995 : 2012
Sallie Mae
Manager, Change Management
Previous responsibliites included support for the following technologies and disciplines :
ViewDirect (Information Distribution and Retention)
ACR (Automated Balancing and Reconciliation)
Tape/Data Exchange
Data Entry
Print Operations
Change Management
1985 : 2009
Sallie Mae
Manager, Production Control
Responsibilities included :
Mail Operations
Batching
Filing
Interest Billing
1980 : 1985
USA Funds
Asst. Mgr, Operations
1980 : Present
Navient
Sr Information Security Records Manager
Responsible for the Enterprise Wide IT Change Management process. Developed, implemented and enforced the program from inception of the process, to tool implementation, and including adoption and integration of ITIL disciplines. Understands, supports and provides compliance with all ITSM disciplines, with a specific focus on Change and Configuration Management. Provided leadership and direction for the Change Management team. Ensured complete compliance with all controls and requirements of the Change Management process.
1995 : 2012
Sallie Mae
Manager, Change Management
Previous responsibliites included support for the following technologies and disciplines :
ViewDirect (Information Distribution and Retention)
ACR (Automated Balancing and Reconciliation)
Tape/Data Exchange
Data Entry
Print Operations
Change Management
1985 : 2009
Sallie Mae
Manager, Production Control
Responsibilities included :
Mail Operations
Batching
Filing
Interest Billing
1980 : 1985
USA Funds
Asst. Mgr, Operations
Company:
Navient
Years of Experience:
44
Skills
Business Analysis, Change Management, Disaster Recovery, Enterprise Software, Integration, ITIL, IT Service Management, Leadership, Management, Process Improvement, Program Management, Project Management, Records Management, SDLC, Training, Vendor Management, Visio
About
Specialties: ITIL Certified, Change Management, IDAR Compliancy.