Lisa M.
Details
New York University
Ally
Senior Director - Cybersecurity Compliance
2020 :
Wells Fargo
Head of Insider Threat Program
• Formed new function within information security, Digital Brand Protection, focusing on cross-organizational strategies and approaches that will better protect customers and clients.
• Led global Insider Threat Team responsible for strategic re-design and roll-out including; technical controls and indicators, best practice investigative techniques and processes, deposition ready investigations as well as proactive sentiment analysis and controls. Recognized in industry as a best practice methodology.
• Co-patent holder for graphical user interface design that identifies, and measures concentration and thematic risks based on interconnections and dependencies for $14B IT budget.
• Developed risk governance model for $100M+ ‘end of life’ asset inventory to proactively identify and mitigate instability, performance issues, asset inventory collection, analysis and technical debt.
• Led risk assessments for Microsoft Windows domain networks (Active Directory) recovery time objectives (RTO) and viability as well as access management across multiple domains and platforms resulting in multiple self-identified audit issues and recalibration of platform’s RTO based on business impact and objectives.
• Co-author of Bank’s first social media compliance policy and BITS (Bank Information Technology and Security division of Financial Roundtable, an advocacy and lobbying group for financial firms) guidance that helped de-conflict cybersecurity guidance from various regulatory agencies for bank employees and contractors.
• Oversaw regulatory and enterprise audit issue resolution for online banking configurations after multi-day outage of the world’s largest online banking site.
• Championed Software Assurance team and technical debt analysis that resulted in 93% improvement in the identification of defects prior to software releases.
2007 : 2020
Bank of America
SVP, Technololgy Executive
GMAC Insurance is a specialty personal lines insurance company providing personal and commercial automobile insurance, homeowners and renters insurance, recreational vehicle and motorcycle insurance, supplemental health insurance and more.
• Recruited to build divisional enterprise release and program management in a dynamic market and regulatory environment; met industry standards and successfully increased software on time, quality delivery by 30%.
• Spearheaded Six Sigma and PMI concepts into company operations.
• Promoted to executive ranks within 90 days of joining the company.
2007 : 2008
GMAC Insurance
Vice President
• Led Network Support Management team for 95MM square feet of facilities management organization supporting 240,000 employees.
• Reduced travel costs by over $10MM by co-championing and piloting Cisco Telepresence across the company’s footprint.
• Enhanced infrastructure capital estimation process from 49% defect ratio to less than 15%.
• Oversight of $27MM software spend; analyzed system to drive profitability and meet industry standards for Basel II Framework and Patriot Act.
• Streamlined supply chain applications to reduce redundancy, more quickly identify asset class and owner across order to pay processes, aligning $8B procurement spend with industry best practices.
2002 : 2007
Bank of America
Senior Vice President
Skills
Analysis, Banking, Business Analysis, Business Process, Business Process Improvement, Change Management, Executive Management, integration, IT Management, IT Strategy, Leadership, Management, PMO, PMP, Process Improvement, Program Management, Project Management, project management office (pmo), Project Portfolio Management, Risk Management, SDLC, Six Sigma, Software Development Life Cycle (SDLC), Strategic Planning, Strategy, Vendor Management, Visio, Project Portfolio
About
Change agent in cybersecurity arena with innate curiosity to identify and solve complex business opportunities and challenges. Seasoned executive with a compassionate leadership style while operating at the highest tier of ethical and legal standards. A proven champion of a diverse workforce, leveraging individual strengths and talents to collectively realize peak organizational potential.
• Digital Brand Protection
• Insider Threat Detection and Management
• Risk Management
• Regulatory and Compliance Management
• Six Sigma Certified
• Cybersecurity Management
• Fraud Detection
• Vendor Management
• Business Analysis and Process Improvement
• Vendor Management
• Strategic Planning
• Configuration and Change Management