Luis Cardenas

Information Security Officer @ Citi | CISSP, Cybersecurity

San Antonio, TX, United States

Details

Education: Bachelor's degree

Computer Science

Universidad MONDRAGON-UCO

1995 : 1998

Experience: Frontline ISO that supports and provides guidance on the implementation and execution of the IS Program and Strategies that align with Citi Information Security Standards for the Global Consumer Business and Technology organizations. Drives best practices and controls related to new and emerging risks with a focus on Operations, Vendor Oversight, Data Security and AML/KYC programs.

2022 : Present

Citi

Information Security Officer

NCR's Gasper and Vision 4 ATM Monitoring Tool Lead. Worked with multiple teams, vendors, stakeholders, governance and InfoSec professionals within the ATM Channel, mentored Senior and Junior team members, 24/7 incident troubleshooting, organized documentation, responsible for Continuity of Business exercises, fixed releases in the production environment, data extraction and incident resolution. Experience with KAL KTC, LDM monitoring tool, upgrade project coordination and simultaneous translation (English-Spanish).

2017 : 2022

Citi

Infra Tech Lead Analyst

Team Lead, Operations. 24/7 monitoring, troubleshooting, performance tuning of Oracle Databases. Experience with E2E patching, Oracle RDBMS and Clusterware, RMAN, SAN Storage, Oracle data pump and XTS.

2015 : 2016

MGM Resorts International

Lead Oracle DBA

DBA Specialist responsible for over 350 Oracle databases, daily operational tasks and troubleshooting, RMAN backup and recovery and RMAN Database cloning.

2011 : 2014

Sunrise Communications AG

Oracle/SQL Server Specialist

Oracle DBA. Psion RDT support, IBM WebSphere MQ development.

2009 : 2011

XPO Logistics Europe

Oracle & SQLServer DBA

Company: Citi

Years of Experience: 30

Spoken Language: English, German, Spanish

Skills

AIX, Business Continuity, Change Management, Cloud Computing, Database Administration, Databases, Data Guard, Data Migration, Data Warehousing, Driving Results, Enterprise Resource Planning (ERP), Enterprise Software, ERP, ETL, High Availability, IBM AIX, Industry standards, Information Security Management System (ISMS), Integration, ITIL, IT Infrastructure Management, IT Service Management, Management, Microsoft SQL Server, Oracle, Oracle Application Server, Oracle Enterprise Manager, Oracle RAC, Organizational Leadership, Performance Tuning, PL/SQL, Risk Assessment, RMAN, Security Compliance, Security Risk, Servers, Shell Scripting, Software Development, Software Documentation, Solaris, SQL, SQL Tuning, Technical Proficiency, Testing, Troubleshooting, Unix, Unix Shell Scripting

About

As an Information Security Officer at Citi, I support and provide guidance on the implementation and execution of the IS Program and Strategies that align with Citi Information Security Standards for the Global Consumer Business and Technology organizations. I have a CISSP certification and a bachelor's degree in Computer Science, and I have been working in the IT and security fields for over 7.5 years.

My core competencies include driving best practices and controls related to new and emerging risks, with a focus on Operations, Vendor Oversight, Data Security and AML/KYC programs. I also have extensive experience in Infrastructure Technology, Global ATM monitoring tools, and Database Administration, having worked with multiple teams, vendors, stakeholders, governance and InfoSec professionals within the different businesses channels. I am passionate about protecting consumer data and operations, and I value personal integrity and excellence. I am a native Spanish speaker and fluent in English and can understand German.