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Lydia Paulin
Cybersecurity Sales Engineer
Youngstown, OH, United States
Details
Experience:
2022 : Present
ConnectWise
Cybersecurity Sales Engineer
2022 : 2022
ConnectWise
Technical Partner Success Manager - Cybersecurity
2020 : 2022
ConnectWise
Technical Partner Success Manager
- Lead projects in eliciting business requirements within an Agile environment making current applications or business processes more efficient
- Scope beginning to end processes for execution of product initiatives
- Identify automation opportunities within business processes with scalability always in mind
- Work with cross-functional development team in creating detailed, and concise user stories and acceptance criteria
- Deliver and continually innovate, as a single BA within a Scrum team, both new and existing technical business applications
- Continuously evolve in developing best practices and standards for BA artifacts including but not limited to : Business Process Models, Data Mapping, Business Terms glossaries, ERDs, integration models
- Collaborate with Quality Assurance to analyze and create positive and negative test cases while also executing those cases and adjusting, as needing.
- Continuous development of Business Knowledge via facilitation of meetings with key business users while understanding the importance of interviewing all users involved in a process and always asking Why?.
- Demo new business applications and create detailed business process documentation on IT applications to aid business users in usage of a specified tool.
- Present bi-weekly reviews of work completed in single 2-week Sprint.
- Lead collaboration meetings with a Scrum team on Business Processes before launch of new development projects.
- Translate business requirements into technical requirements while working with a Product Owner and business subject matter experts
2018 : 2020
Great American Insurance Group
Business Analyst
Maintain 24x7 Production Support for Financial/Web Annuity Applications
Maintain 24x7 Automated Data Processing Support
2017 : 2018
Great American Insurance Group
Technical Analyst
ConnectWise
Cybersecurity Sales Engineer
2022 : 2022
ConnectWise
Technical Partner Success Manager - Cybersecurity
2020 : 2022
ConnectWise
Technical Partner Success Manager
- Lead projects in eliciting business requirements within an Agile environment making current applications or business processes more efficient
- Scope beginning to end processes for execution of product initiatives
- Identify automation opportunities within business processes with scalability always in mind
- Work with cross-functional development team in creating detailed, and concise user stories and acceptance criteria
- Deliver and continually innovate, as a single BA within a Scrum team, both new and existing technical business applications
- Continuously evolve in developing best practices and standards for BA artifacts including but not limited to : Business Process Models, Data Mapping, Business Terms glossaries, ERDs, integration models
- Collaborate with Quality Assurance to analyze and create positive and negative test cases while also executing those cases and adjusting, as needing.
- Continuous development of Business Knowledge via facilitation of meetings with key business users while understanding the importance of interviewing all users involved in a process and always asking Why?.
- Demo new business applications and create detailed business process documentation on IT applications to aid business users in usage of a specified tool.
- Present bi-weekly reviews of work completed in single 2-week Sprint.
- Lead collaboration meetings with a Scrum team on Business Processes before launch of new development projects.
- Translate business requirements into technical requirements while working with a Product Owner and business subject matter experts
2018 : 2020
Great American Insurance Group
Business Analyst
Maintain 24x7 Production Support for Financial/Web Annuity Applications
Maintain 24x7 Automated Data Processing Support
2017 : 2018
Great American Insurance Group
Technical Analyst
Company:
ConnectWise