Lynn M.
Details
- Created annual risk assessment / security compliance process and single-handedly led company’s first SOC 2 Type 2 security audit, leading to multiple enterprise customer deals averaging $50K each.
- Owned company’s first R&D tax claim filing, securing over $25K annually in rewards for innovative technology development.
- Own development of all customer-facing legal documents, including Privacy Policy and Terms & Conditions.
- Own product management and development process; established company-wide sprint cycles, decreasing major feature development time from four weeks to two weeks.
- Report directly to COO.
2022 : Present
Workbounce
Operations Leader & Acting Information Security Officer
- Built Sales Operations department at hyper growth scale-up.
- Led all project governance for up to 36 simultaneous initiatives while serving as Interim Finance, Customer Success Operations Manager.
- Created Account Executive and Sales Development Representative compensation plans to achieve $7M ARR goal.
- Created and managed OPEX budget of $450K.
- Reported directly to CEO.
2021 : 2021
Typeform
Senior Manager, Commercial Sales Operations
- Promoted from Commercial Field Enablement Project Manager to PMO Lead. Led global enablement portfolio management and planning cycles in America, Europe, and Asia-Pacific.
- Governed company-wide global enablement program approval process.
- Managed annual budget of $10M.
[Recruited to Typeform].
2020 : 2021
Salesforce
Global Sales Enablement Strategy & Planning Leader (PMO)
- Led enablement projects worth $3M - 22B each, increasing America mid-commercial revenue by 200% in one quarter.
2019 : 2020
Salesforce
Commercial Field Enablement Project Manager
- Promoted from Managing Editor to Director of Operations.
- Led team of 4 managing editors and 12 writers for 3 equestrian news sites with 4M readers, growing annual readership by 20%.
- Managed 20 global sponsor and media partnerships.
- Reported directly to CEO.
2020 : 2021
Nation Media LLC
Director Of Operations
About
⭐ SUMMARY: I am a senior PMO leader specializing in cross-functional project management, risk management, and operations with 13+ years experience scaling programs, departments, and entire companies for productivity. I decided to pursue my passion industry in the sciences, biotechnology, and returned to school part-time in January 2022 to gain formal education in relevant areas (biology, toxicology, genetics, conservation law). I am mid-way through completion of an MS program at the University of Florida School of Medicine. My anticipated graduation is Summer 2024.
📜 DESIGNATIONS/LICENSES: Associate in Risk Management - Enterprise (ARM-E), Project Management Professional (PMP), Lean Six Sigma Black Belt (LSSBB), Certified Scrum Master (CSM), Producer's License - Property & Casualty (State of IL).
👟 PERSONAL ACHIEVEMENTS: Multiple top 5 ultra marathon wins, multiple top 5 half and full marathon age group wins.
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