Magdaline Q.
Details
Biology
University of California, Irvine
Master's degree
Computer and Information Sciences and Support Services
University of California, Los Angeles
IBM infosphere Security Guardium environment including monitoring security environment,
identifying security gaps, evaluating, and implementing enhancements.
Responsible for configuring, creating, and tuning alerting, selective audit policy, whitelisting,
patching, and upgrading, and building new VM Appliances.
Install S-TAPs on Oracle, Exadata, MSSQL, DB2 LUW/Exit, Teradata/Exit database servers and
create Inspection agents to ensure monitoring and collection of data. Work with administrators
and engineers to maintain deployed security technologies providing accurate and detailed
configurations and repeatable processes, all under change management control.
Load balanced Collectors, check sniff buff usage reports, and investigate which STAP Agents are causing the larger loads to assess if the STAP Agents need to be moved to a different Collector or if Trusted Traffic needs to be collected for whitelisting in consultation with application and database owners.
Query Splunk for data sent from Guardium for alerts, STAP and GIM installations, collected data
from monitored databases.
Maintain and reconcile the inventory for installation, load balancing, need for new appliances
or decommissions, audit queries.
Deployment of monitoring for Cloud databases using Docker and Kubernetes.
Implementation and ongoing maintenance of Jsonar.
Write bash scripts to automate processes.
Knowledge of JIRA and understanding of Agile development methodologies
Provided on-call support on a rotational basis.
2017 : Present
Wells Fargo
Senior Information Security Engineer - Guardium/SonarG Database Activity Monitor Administrator
Responsible for daily administration, direction, and guidance in the day-to-day operations of
IBM infosphere Security Guardium environment including monitoring security environment,
identifying security gaps, evaluating, and implementing enhancements.
Responsible for configuring, creating, and tuning alerting, selective audit policy, whitelisting,
patching, and upgrading, and building new VM Appliances.
Install S-TAPs on Oracle, Exadata, MSSQL, DB2 LUW/Exit, Teradata/Exit database servers and
create Inspection agents to ensure monitoring and collection of data. Work with administrators
and engineers to maintain deployed security technologies providing accurate and detailed
configurations and repeatable processes, all under change management control.
Load balanced Collectors, check sniff buff usage reports, and investigate which STAP Agents are causing the larger loads to assess if the STAP Agents need to be moved to a different Collector or if Trusted Traffic needs to be collected for whitelisting in consultation with application and database owners.
Query Splunk for data sent from Guardium for alerts, STAP and GIM installations, collected data
from monitored databases.
Maintain and reconcile the inventory for installation, load balancing, need for new appliances
or decommissions, audit queries.
Deployment of monitoring for Cloud databases using Docker and Kubernetes.
Implementation and ongoing maintenance of Jsonar.
Write bash scripts to automate processes.
Knowledge of JIRA and understanding of Agile development methodologies
Provided on-call support on a rotational basis.
2014 : 2017
Charles Schwab
Sr. Staff – Information Systems Engineer/Data Security/Data Protection
Administrated IBM infosphere Security Guardium in compliance with SOX, PCI, SAS 70 regulations deployed on physical and virtual Red Hat Linux servers.
Created Policy rules and ensure policy that meet regulatory compliance standards for filtering and monitoring database traffic.
Installed software for new appliances on either Red Hat Linux Servers or VMware ESX/ESXi. Performed S-TAP agent installation and product upgrades (v8.x, v9.x).
Provided system information to internal customers and auditors.
Assisted internal customers in making vulnerability assessments by scanning the database infrastructure for vulnerabilities and evaluating database and data security health with real time and historical measurements.
Supported QRadar SIEM.
2013 : 2014
Advanced Integrated Solutions, Inc.
Senior Consultant – IBM Infosphere Guardium, QRadar
Provided support for Kiva customer installations on critical software, server, and network issues.
Documented software issues and their resolution.
Managed customer issues using Salesforce.com.
Communicated effectively across cross-functional teams such as Field Service and Sustaining Engineering.
Interacted with customers, keeping them informed of changes in status as resolution progresses.
2012 : 2013
Kiva Systems
Technical Support Engineer
Provided technical engineering support to IBM Security QRadar SIEM customers for the deployment of Q1 Labs' solution.
Collaborated with customers to resolve IDS and Vulnerability issues.
Troubleshot and resolved issues with QRadar log aggregation and monitoring using industry standards.
Provided strong administration experience of various flavors of Linux (Red Hat, SUSE).
Used experience with regular expressions through Perl or Java, and knowledge of Java to troubleshoot JAVA-based applications.
Installed software for new appliances on either Red Hat Linux Servers or VMware ESX/ESXi Servers.
Provided support for Proof-of-Concept clients.
Interfaced with Engineering by reporting and reproducing defects reported by customers.
Participated in on-call rotation.
2011 : 2012
Q1 Labs, an IBM company
Technical Support Engineer
Skills
Agile Methodologies, Analytical Skills, Big Data, Cloud Computing, Data Analysis, database activity monitoring, Database Queries, Databases, Enterprise Architecture, Enterprise Software, External Audits, IBM Db2, Information Security, Information Security Management, Integration, Internal Audits, Java, Linux, Linux Server, Microsoft SQL Server, MongoDB, MySQL, NoSQL, Oracle Database, Red Hat Enterprise Linux (RHEL), Relational Databases, SaaS, Securities Regulation, Security, Security Audits, Security Operations, Software Development, SQL, Technical Support, Teradata, Troubleshooting, Unix, XML
About
Skills: A motivated initiative-taker and tenacious analytical person with excellent technical, analytical, troubleshooting, problem-solving, communication, and organization skills and capabilities. Has worked in Information Technology as a Technical Support Engineer and Data Security/Data Protection engineer since 1995 with enterprise applications including IBM Infosphere Guardium and IBM Security QRadar SIEM, as well as certification authority and HIPPA software. Familiarity with data governance regulations concerning PHI, PII, SOX, and PCI. Easily masters new technologies and implements them quickly, efficiently, and with minimal impact to business operations and end-users, and communicates effectively and works productively with all levels of business including end users and administrators. Able to manage the most complex tasks, do an excellent job, and finish the task on time. Work ethic: very professional, a collaborator, and would make an excellent addition to any team. Has the ability to use creativity and innovations to generate effective solutions to complex issues.
Please be aware that if contacted about opportunities I am not willing to relocate outside of Massachusetts. I am willing to relocate to The Netherlands. I have United States and Irish Citizenship.
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