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Manuel Mogollon
Information Security Officer - Care Design NY
New York, NY, United States
Details
Experience:
2021 : Present
Care Design New York
Information Security Officer
2019 : 2021
Care Design New York
Information Security Engineer
2019 : 2019
Care Design New York
Azure Engineer
Uphold government agency regulations by implementing the company cybersecurity program in correlation to ISO
27001. Ensure that the IT department is not at risk by performing regular risk assessments and penetration
testing. Bolster organizational preparedness by developing multiple strategies, including a business continuity
plan, standard disaster recovery procedures, authentication mode security policies, domain-wide Group Policy
Object (GPO) Solutions, SQL Logins, and DB Roles. Promote client satisfaction by supervising all client, contractor,
and consultant project development. Encourage high-quality performance by overseeing three programmers as
well as the technical support department and the company call center. Establish that all company networks and
software are up to date through active supervision and upgrades, including the complete network of eight active
directory servers in four separate locations.
Successfully created and integrated an overseas call center in the Dominican Republic through the
management of the design and installment of routers, firewalls, WLAN, email & file servers via VPN,
remote access to databases, and MS remote desktop services.
Reduced company operating expenditure by $60K through the arrangement of the virtualization of over
30 physical servers with Hyper-V.
Streamlined company operations and furthered the area of effect by moving the original data center from
HQ to a juxtaposed location.
Headed the design and strategic coordination of the corporation’s AVAYA-based phone system by
integrating IVR, call flow, SIP trunks, and three AVAYA IPO points.
Developed and implemented the entire Active Directory and security infrastructure, including four site
locations, 450 users, 400 computers/data centers through the creation of a vast and robust network
infrastructure.
Migrated the phone system from an on-Prem AVAYA to a hosted Cloud-based system by provisioning more
than 200 phones.
2003 : 2019
La Nacional Corp
IT Director
Installation and implementation of the company’s Business continuity plan.
• Responsible for implementing and maintaining system security and configurations of 19 company servers while providing IT support, to include planning, software and hardware configuration to a staff of 300 end-users.
• Planning, design and implementation of the company’s main phone system running on AVAYA. This includes the company’s IVR; call flow, SIP trunks, and interconnection with a 3 more IPO units via WAN for disaster recovery purposes and Call Centers.
• Planning, design and implementation of the company’s overseas outsourcing call center located in Dominican Republic. Task included : Routers and firewalls configuration, WLAN implementation, Remote access to databases, email and file servers via VPN and Microsoft Terminal Servers.
• Migration of Exchange 2000 to 2003 and lately to Exchange 2010.
• Implementation of Virtual Environments.
• SQL Server 2000, 2005 and 2008 database administrator.
• SYBASE SQL Anywhere DBA
• Managed and led a team of 3 programmers.
• Managed and led the technical support department.
• Oversaw project development capabilities involving clients, contractors and consultants.
2001 : 2019
La Nacional Corp
IT Manager
Care Design New York
Information Security Officer
2019 : 2021
Care Design New York
Information Security Engineer
2019 : 2019
Care Design New York
Azure Engineer
Uphold government agency regulations by implementing the company cybersecurity program in correlation to ISO
27001. Ensure that the IT department is not at risk by performing regular risk assessments and penetration
testing. Bolster organizational preparedness by developing multiple strategies, including a business continuity
plan, standard disaster recovery procedures, authentication mode security policies, domain-wide Group Policy
Object (GPO) Solutions, SQL Logins, and DB Roles. Promote client satisfaction by supervising all client, contractor,
and consultant project development. Encourage high-quality performance by overseeing three programmers as
well as the technical support department and the company call center. Establish that all company networks and
software are up to date through active supervision and upgrades, including the complete network of eight active
directory servers in four separate locations.
Successfully created and integrated an overseas call center in the Dominican Republic through the
management of the design and installment of routers, firewalls, WLAN, email & file servers via VPN,
remote access to databases, and MS remote desktop services.
Reduced company operating expenditure by $60K through the arrangement of the virtualization of over
30 physical servers with Hyper-V.
Streamlined company operations and furthered the area of effect by moving the original data center from
HQ to a juxtaposed location.
Headed the design and strategic coordination of the corporation’s AVAYA-based phone system by
integrating IVR, call flow, SIP trunks, and three AVAYA IPO points.
Developed and implemented the entire Active Directory and security infrastructure, including four site
locations, 450 users, 400 computers/data centers through the creation of a vast and robust network
infrastructure.
Migrated the phone system from an on-Prem AVAYA to a hosted Cloud-based system by provisioning more
than 200 phones.
2003 : 2019
La Nacional Corp
IT Director
Installation and implementation of the company’s Business continuity plan.
• Responsible for implementing and maintaining system security and configurations of 19 company servers while providing IT support, to include planning, software and hardware configuration to a staff of 300 end-users.
• Planning, design and implementation of the company’s main phone system running on AVAYA. This includes the company’s IVR; call flow, SIP trunks, and interconnection with a 3 more IPO units via WAN for disaster recovery purposes and Call Centers.
• Planning, design and implementation of the company’s overseas outsourcing call center located in Dominican Republic. Task included : Routers and firewalls configuration, WLAN implementation, Remote access to databases, email and file servers via VPN and Microsoft Terminal Servers.
• Migration of Exchange 2000 to 2003 and lately to Exchange 2010.
• Implementation of Virtual Environments.
• SQL Server 2000, 2005 and 2008 database administrator.
• SYBASE SQL Anywhere DBA
• Managed and led a team of 3 programmers.
• Managed and led the technical support department.
• Oversaw project development capabilities involving clients, contractors and consultants.
2001 : 2019
La Nacional Corp
IT Manager
Company:
Care Design New York
Spoken Language:
English, Spanish
About
IT Professional with more than 18 years of experience on Windows System Administration. I'm highly accomplished, skilled and knowledgeable computer expert.
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