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Marcia Elliott
Principal Cybersecurity Specialist at Liberty Mutual Insurance
Boston, MA, United States
Details
Experience:
2021 : Present
Liberty Mutual Insurance
Principal Cybersecurity Specialist
2018 : 2021
Liberty Mutual Insurance
Senior Cybersecurity Specialist
• Directed all phases of Audit projects, from risk assessment to report completion.
• Communicated audit results to upper management through written reports and oral
presentations.
• Articulated audit findings, risks and detailed recommendations to upper management.
• Gathered data for internal audits through interviews, technical research and downloads.
• Developed and implemented complex tools and reports on multiple platforms.
• Implemented a set of comprehensive tracking processes to monitor training and
budgeting.
• Trained, coached and mentored staff to ensure smooth adoption of new program.
2016 : 2018
UnitedHealth Group
IT Audit Consultant
• Trained, coached and mentored staff to ensure smooth adoption of new program.
• Gathered data for internal audits through interviews, financial research and downloads.
• Articulated audit findings, risks and detailed recommendations to upper management.
• Communicated audit results to upper management through written reports and oral
presentations.
• Made recommendations and developed technical design for new risk assessment
database.
2014 : 2016
UnitedHealth Group
SR. IT Audit Analyst
• Lead and provided direction for 10 onshore and 2 offshore reports regarding
testing and defect management activities.
• Oversaw the daily performance of SAP application testing and defect management.
• Escalated unresolved issues to appropriate level.
• Implemented a set of comprehensive tracking processes to monitor SAP testing performance.
• Implemented company policies, procedures and standards for defect management.
• Designed SharePoint master page and page layouts, serving as company's main SharePoint support for all SAP testing and defect management.
• Implemented and administered advanced Microsoft technologies.
• Referred major software problems and defective products to vendors or technicians for service.
• Drafted testing, break/fix, HP ALM procedures and training materials for the testing and defect management teams.
2011 : 2014
Cargill
IT- Sr. Quality Analyst
Liberty Mutual Insurance
Principal Cybersecurity Specialist
2018 : 2021
Liberty Mutual Insurance
Senior Cybersecurity Specialist
• Directed all phases of Audit projects, from risk assessment to report completion.
• Communicated audit results to upper management through written reports and oral
presentations.
• Articulated audit findings, risks and detailed recommendations to upper management.
• Gathered data for internal audits through interviews, technical research and downloads.
• Developed and implemented complex tools and reports on multiple platforms.
• Implemented a set of comprehensive tracking processes to monitor training and
budgeting.
• Trained, coached and mentored staff to ensure smooth adoption of new program.
2016 : 2018
UnitedHealth Group
IT Audit Consultant
• Trained, coached and mentored staff to ensure smooth adoption of new program.
• Gathered data for internal audits through interviews, financial research and downloads.
• Articulated audit findings, risks and detailed recommendations to upper management.
• Communicated audit results to upper management through written reports and oral
presentations.
• Made recommendations and developed technical design for new risk assessment
database.
2014 : 2016
UnitedHealth Group
SR. IT Audit Analyst
• Lead and provided direction for 10 onshore and 2 offshore reports regarding
testing and defect management activities.
• Oversaw the daily performance of SAP application testing and defect management.
• Escalated unresolved issues to appropriate level.
• Implemented a set of comprehensive tracking processes to monitor SAP testing performance.
• Implemented company policies, procedures and standards for defect management.
• Designed SharePoint master page and page layouts, serving as company's main SharePoint support for all SAP testing and defect management.
• Implemented and administered advanced Microsoft technologies.
• Referred major software problems and defective products to vendors or technicians for service.
• Drafted testing, break/fix, HP ALM procedures and training materials for the testing and defect management teams.
2011 : 2014
Cargill
IT- Sr. Quality Analyst
Company:
Liberty Mutual Insurance
About
Information technology professional with a background in project management, business and
systems analysis, testing and defect management, and IT Audit.
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