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Marcus W.
Information Security Analyst
Frederick, MD, United States
Details
Experience:
2023 : Present
Frederick County Government, Maryland
Information Security Analyst
2019 : 2023
Frederick County Government, Maryland
Associate Information Security Analyst
Defense Information Systems Agency (DISA)
Conduct Cyber Security Posture Analysis of systems/networks to determine if they are within compliance or not within compliance.
Analyzing Netflow data to identify the use of specific data services.
Working knowledge of products such as intrusion detection/intrusion prevention systems, firewalls, and VPNs.
Conducting inspections of passive network traffic to ensure STIG and IAVM compliance.
Experience using automated security scanning tools to identify potential threats.
System Administrator responsible for the continuation of day to day operations while ensuring the amount of down time of the workload is kept to a minimum.
2019 : 2019
General Dynamics Information Technology
Information Security Analyst - Secret Clearance
Provide IT services to the entire United States Senate environment that consists of 100 senators and between 25 and 35 Committees on site.
Install workstations, printers, servers, laptops, smart phones, and various other peripherals.
Data migrations, office moves, deliveries, and return to stock.
AirWatch installations
Documenting processes from start to finish through the HP Service Manager ticketing system with attention to detail.
Providing quality customer service to high priority customers within the Senate.
2018 : 2019
Insight Global
Installation Technician
Administration of Macs and iOS devices using the JAMF Mobile Device Management System.
Responsible for installation, configuration, and deployment of apple MacOS, iOS, Windows 7, and Windows 10 devices in an enterprise network.
Create, implement, maintain, and revise standard operating procedures. Examples include creating Apple IDs, saving to network shares, and end of year iPad collection procedures.
Responsible for resetting passwords through Active Directory and Open Directory.
Improved the wireless system by implementing an enterprise network solution using Cisco Meraki.
Assisted in implementing a ticketing solution which resulted in a 50% increase in organization, productivity, and customer satisfaction.
Testing upcoming MacOS and iOS updates for Jamf and other software related compatibility.
Responsible for troubleshooting and documenting Mac, iPad, and Windows related issues as well as documenting the steps to the solutions.
Technical liaison for various education vendors and school staff.
2015 : 2018
Cape Henlopen School District
Information Technology Specialist
Frederick County Government, Maryland
Information Security Analyst
2019 : 2023
Frederick County Government, Maryland
Associate Information Security Analyst
Defense Information Systems Agency (DISA)
Conduct Cyber Security Posture Analysis of systems/networks to determine if they are within compliance or not within compliance.
Analyzing Netflow data to identify the use of specific data services.
Working knowledge of products such as intrusion detection/intrusion prevention systems, firewalls, and VPNs.
Conducting inspections of passive network traffic to ensure STIG and IAVM compliance.
Experience using automated security scanning tools to identify potential threats.
System Administrator responsible for the continuation of day to day operations while ensuring the amount of down time of the workload is kept to a minimum.
2019 : 2019
General Dynamics Information Technology
Information Security Analyst - Secret Clearance
Provide IT services to the entire United States Senate environment that consists of 100 senators and between 25 and 35 Committees on site.
Install workstations, printers, servers, laptops, smart phones, and various other peripherals.
Data migrations, office moves, deliveries, and return to stock.
AirWatch installations
Documenting processes from start to finish through the HP Service Manager ticketing system with attention to detail.
Providing quality customer service to high priority customers within the Senate.
2018 : 2019
Insight Global
Installation Technician
Administration of Macs and iOS devices using the JAMF Mobile Device Management System.
Responsible for installation, configuration, and deployment of apple MacOS, iOS, Windows 7, and Windows 10 devices in an enterprise network.
Create, implement, maintain, and revise standard operating procedures. Examples include creating Apple IDs, saving to network shares, and end of year iPad collection procedures.
Responsible for resetting passwords through Active Directory and Open Directory.
Improved the wireless system by implementing an enterprise network solution using Cisco Meraki.
Assisted in implementing a ticketing solution which resulted in a 50% increase in organization, productivity, and customer satisfaction.
Testing upcoming MacOS and iOS updates for Jamf and other software related compatibility.
Responsible for troubleshooting and documenting Mac, iPad, and Windows related issues as well as documenting the steps to the solutions.
Technical liaison for various education vendors and school staff.
2015 : 2018
Cape Henlopen School District
Information Technology Specialist
Company:
Frederick County Government, Maryland
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Simplicity is about subtracting the obvious and adding the meaningful. -John Maeda